Call Center Manager Jobs in Chester, VA

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1-2 of 2 Jobs

Call Center Supervisor

  • Southeastrans
  • Richmond, VA (17 miles from Chester, VA)
  • 3 days ago
Work with Call Center Manager to analyze call center volume. Make recommendations to staffing levels in order to meet Grade of Service goals....

Call Center Supervisor (Mutual Funds)

  • SS&C Technologies
  • Richmond, VA (17 miles from Chester, VA)
  • 30+ days ago
The speed of technology. The influx of data. Shifting regulations. Increased customer expectations. That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex...
Remote Work

Demographic Data for Chester, VA

Moving to Chester, VA? Find some basic demographic data about Chester, VA below.


44,523
946
Medium

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Call Center, The Essential guide
Course Description58% of Customers stop doing business with companies simply because of a bad interaction with a call center according to Harris Interactive. 78% of customers abandon a sale...

Salary for Call Center Manager Jobs in Chester, VA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


  • Chick-fil-A
    Jobs             Company Profile
  • Food Lion
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  • Sherwin Williams
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  • Encore Vet Group
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  • Family Dollar Stores Incorporated
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  • Goodwill of Central and Coastal Virginia
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  • Home Depot
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  • Lowe's Companies, Inc.
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  • Pacer International
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  • Sherwin-Williams
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Highest Education Level

Call Center Managers in Chester, VA offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.4%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Chester, VA
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.