Customer Service Representative Jobs in Chester, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Mechanicsville, VA (22 miles from Chester, VA)
- 11 days ago
- Mechanicsville, VA (22 miles from Chester, VA)
- 11 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Medical Screener - Reception Technician (Customer Service) (Bilingual English/Spanish)
- Henrico, VA (16 miles from Chester, VA)
- moments ago
- Henrico, VA (16 miles from Chester, VA)
- moments ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
- Richmond, VA (17 miles from Chester, VA)
- 1 hour ago
- Richmond, VA (17 miles from Chester, VA)
- 1 hour ago
We are looking for a Customer Support Specialist to deliver outstanding service by assisting customers with account-related inquiries, resolving issues, and ensuring a smooth customer experience....
Sales & Customer Service Associate
- Glen Allen, VA (22 miles from Chester, VA)
- 4 hours ago
- Glen Allen, VA (22 miles from Chester, VA)
- 4 hours ago
Overview Where Better Careers Begin! Massage Envy Glen Allen Located at 10114 Brook Road in Virginia Center. Do you have a passion for helping others? At the Massage Envy Virginia Center...
- Colonial Heights, VA (4 miles from Chester, VA)
- 9 hours ago
- Colonial Heights, VA (4 miles from Chester, VA)
- 9 hours ago
At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall...
Customer Care Specialist - Second Shift
- Richmond, VA (17 miles from Chester, VA)
- 10 hours ago
- Richmond, VA (17 miles from Chester, VA)
- 10 hours ago
Skills and Requirements 4 years of call center experience, responsible for answering inbound calls Dispatch experience null We are a company committed to creating diverse and inclusive environments...
- Colonial Heights, VA (4 miles from Chester, VA)
- 10 hours ago
- Colonial Heights, VA (4 miles from Chester, VA)
- 10 hours ago
TEXT "GOMILES" to 720-###-#### to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we...
Part-time Senior Registered Client Service Associate
- Richmond, VA (17 miles from Chester, VA)
- 10 hours ago
- Richmond, VA (17 miles from Chester, VA)
- 10 hours ago
Part-time Senior Registered Client Service Associate locations Richmond, Virginia - United States time type Full time posted on Posted Today job requisition id R-0004123 Job Description Job...
Customer Service Rep(04263) - 9451 Amberdale Drive
- Chesterfield, VA (9 miles from Chester, VA)
- 13 hours ago
- Chesterfield, VA (9 miles from Chester, VA)
- 13 hours ago
Company Description Job Description SMILING FACES WANTED!! We are looking for friendly people with great communication skills to be the smiling face of our business. We have great opportunities...
Restaurant Customer Service Team Member
- Richmond, VA (17 miles from Chester, VA)
- 13 hours ago
- Richmond, VA (17 miles from Chester, VA)
- 13 hours ago
Pay: $12 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Representative (Part Time)
- Richmond, VA (17 miles from Chester, VA)
- 13 hours ago
- Richmond, VA (17 miles from Chester, VA)
- 13 hours ago
Join us and grow your career with our retail team as a customer service representative....
- Colonial Heights, VA (4 miles from Chester, VA)
- 14 hours ago
- Colonial Heights, VA (4 miles from Chester, VA)
- 14 hours ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
- Richmond, VA (17 miles from Chester, VA)
- 18 hours ago
- Richmond, VA (17 miles from Chester, VA)
- 18 hours ago
RemX has an immediate opening for a Customer Service Specialist. This is a great opportunity to work for a leading logistics company located in Richmond, VA. Shifts: 9 am – 5:30 pm Monday-Friday...
Client Services Representative 2
- Richmond, VA (17 miles from Chester, VA)
- 21 hours ago
- Richmond, VA (17 miles from Chester, VA)
- 21 hours ago
To be eligible for this position, you must reside in the same country where the job is located. Position Purpose: Under guidance, responsible for filling out, submitting, and maintaining state...
Pharmacy Customer Service Associate
- North Chesterfield, VA (11 miles from Chester, VA)
- 21 hours ago
- North Chesterfield, VA (11 miles from Chester, VA)
- 21 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Chester, VA
Moving to Chester, VA? Find some basic demographic data about Chester, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Chester, VA
Highest Education Level
Customer Service Representatives in Chester, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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