Call Center Manager Jobs in New York

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1-15 of 27 Jobs

Call Center Supervisor

  • Proact
  • New York, NY
  • 5 days ago
Call Center Supervisor ProAct New York, NY Full-Time Apply on company site Job Details favorite_border Overview Scope of Responsibilities: Works under general supervision. Relies on experience and...

Call Center Manager

  • Columbia University
  • New York, NY
  • 5 days ago
Promote, facilitate, and provide quality efficiency, one call resolution, and customer satisfaction. Monitors data and team processes while driving to improve the services provided....

Regional Call Center Manager

  • Ashfield Healthcare, Llc
  • New York, NY
  • 6 days ago
Jobs Regional Call Center Manager at Ashfield Healthcare, LLC Search All Jobs Regional Call Center Manager at Ashfield Healthcare, LLC in New York, New York Posted in Other about 1 hour ago....

Call Center Supervisor Tristate

  • Dailypay Inc
  • New York, NY
  • 6 days ago
The teams take inbound phone calls in a high volume call center setting....

Call Center Manager

  • Spire Orthopedic Partners
  • Great Neck, NY
  • 6 days ago
Minimum of 1- 2 years experience of administrative support-level experience in a healthcare environment, including emphasis on patient-based customer service or 2 years of Call Center experience Knowledge...

Call Center Supervisor

  • Maximus
  • New York, NY
  • 6 days ago
About Maximus Maximus is a global organization that partners with national, state, and local governments to provide critical health and human services. With decades of experience designing,...

Call Center Supervisor (Bilingual)

  • New York Psychotherapy and Counseling Center
  • Bronx, NY
  • 6 days ago
Possesses great written and verbal communication skills and organizational skills Highly Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint Maintains a positive attitude and is friendly...

Fraud Call Center Manager

  • M&T Bank
  • Amherst, NY
  • 9 days ago
Oversees a staff of group leaders and operational managers, ensuring operational efficiency and targeted results are met. Provides operational, technical and functional expertise in work policies...

Manager-Call Center Operations

  • Maximus Incorporated
  • New York, NY
  • 14 days ago
Reporting to the Project Director, the Call Center Manager is responsible for directing and managing the activities of Central Operations Supervisors, Lead CSRs, and CSRs to ensure that all performance...

Call Center Manager- Healthcare transportation

  • American Medical Response
  • Bronx, NY
  • 14 days ago
Division: Call Center Job Title: Mount Sinai TMO Site Manager Reports To: Manager of Operations FSLA Status: Exempt The Communications Manager is responsible for all aspects of the Mount Sinai TMO...

Senior Call Center Manager

  • Maximus Incorporated
  • New York, NY
  • 17 days ago
Shift: First (Day) Description: Senior Call Center Manager (Remote-New York)Job Introduction Maximus is currently hiring for a Senior Manager-Call Center Operations....

Senior Call Center Manager (Remote-New York City)

  • MAXIMUS, Inc.
  • New York, NY
  • 17 days ago
Job Introduction Maximus is currently hiring for a Senior Manager-Call Center Operations. This position manages the activities of Call Center operations for the New York Independent Assessor...

Manager-Call Center Operations (Remote-New York City)

  • Maximus, Inc.
  • New York, NY
  • 19 days ago
Reporting to the Project Director, the Call Center Manager is responsible for directing and managing the activities of Central Operations Supervisors, Lead CSRs, and CSRs to ensure that all performance...

Senior Call Center Manager Remote

  • Maximus Incorporated
  • New York, NY
  • 20 days ago
Senior Call Center Manager (Remote-New York) Job Locations US-NY-New York Requisition ID 2022-78848 Posted Date 17 hours ago (7/19/2022 10:09 PM) # of Openings 2 Job Function Call Center Operations...

Senior Call Center Manager (Remote-New York)

  • Maximus, Inc.
  • New York, NY
  • 22 days ago
Job Introduction Maximus is currently hiring for a Senior Manager-Call Center Operations. This position manages the activities of Call Center operations for the New York Independent Assessor...

Demographic Data for New York

Moving to New York? Find some basic demographic data about New York below.


19,378,077
543,148

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Complete Call Center Setup
The course has 20+ lectures/videos. They will step by step guide you about various facets of a call center - opening a call center, operating a call center. This call center lecture guide helps...

Salary for Call Center Manager Jobs in New York

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


Highest Education Level

Call Center Managers in New York offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.3%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in New York
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.