Call Center Manager Jobs in Trenton, NJ

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Director, Call Center Operations

  • Rutgers
  • New Brunswick, NJ (24 miles from Trenton, NJ)
  • 3 days ago
Skip to Main Content Universitywide | New Brunswick | Newark | Camden | RBHS University Search University Human Resources Home Employment Opportunities Home Search Jobs Job Alerts Log In /Create...

Call Center Lead

  • Conduent
  • Hamilton, NJ
  • 17 days ago
Some responsibilities include: Maintaining good attendance and punctuality Support the floor and agents with escalated calls Act as a liaison between Supervisors and their respective teams Act as...

Chat Specialist - On Site Position

  • Printfly Co.
  • Philadelphia, PA (15 miles from Trenton, NJ)
  • 13 days ago
We know everyone loves t-shirts, and at Rushordertees.com we’re in the business of bringing creative, custom t-shirts to life as the fastest custom apparel company in the industry! Rush Order...

Demographic Data for Trenton, NJ

Moving to Trenton, NJ? Find some basic demographic data about Trenton, NJ below.


226,568
4,818
Large

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Call Center, The Essential guide
Course Description58% of Customers stop doing business with companies simply because of a bad interaction with a call center according to Harris Interactive. 78% of customers abandon a sale...

Salary for Call Center Manager Jobs in Trenton, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


Highest Education Level

Call Center Managers in Trenton, NJ offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.4%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Trenton, NJ
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.