Call Center Manager Jobs in Florida
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Contact/Call Center Director Needed. $100,000 salary guaranteed plus bonuses!
- Clermont, FL
- 1 day ago
Assistant Recruitment Coordinator- Call Center (Per Diem)
- Miami, FL
- 2 days ago
Outbound Patient Coordinator - Call Center
- Boca Raton, FL
- 22 hours ago
Confirmation Call Center Manager
- Fort Myers, FL
- 1 day ago
- West Palm Beach, FL
- 2 hours ago
- Kissimmee, FL
- 4 days ago
- West Palm Beach, FL
- 4 days ago
Call Center Manager (Remote near Miami, FL)
- Miami, FL
- 5 days ago
Call Center Supervisor (Remote near Jacksonville, FL)
- Jacksonville, FL
- 5 days ago
Call Center Supervisor (Remote near Miami, FL)
- Miami, FL
- 5 days ago
Call Center Manager (Remote near Jacksonville, FL)
- Jacksonville, FL
- 5 days ago
- Kissimmee, FL
- 5 days ago
Call Center Operations Manager
- Tampa, FL
- 6 days ago
Admissions Coordinator - Call Center - Office-Based
- Miramar, FL
- 7 days ago
Call Center Supervisor, Crisis Intervention Programs
- Tampa, FL
- 9 days ago
Demographic Data for Florida
Moving to Florida? Find some basic demographic data about Florida below.
Call Center Manager Online Courses and Training Opportunities
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help participants improve their phone...
Salary for Call Center Manager Jobs in Florida
Top Hiring Companies
Top hiring companies in your area for Call Center Manager positions
Highest Education Level
- Bachelor's Degree (37.5%)
- High School or GED (20.3%)
- Associate's Degree (13.9%)
- Master's Degree (12.5%)
- Vocational Degree or Certification (11.4%)
- Some College (3.1%)
- Doctorate Degree (0.9%)
- Some High School (0.4%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
= trending- Accounts Receivable
- Call Center Experience
- Call Center Management
- Claims
- Coaching
- Collections
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Satisfaction
- Customer Service
- Driving
- Employee Development
- English
- Escalation Management
- Expediting
- High School Diploma
- Implementation
- Inbound
- Inbound/Outbound Calling
- Leadership
- Liaison
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Multitasking
- New Hire Training
- One Call Resolution
- Organization
- People Oriented
- Performance Management
- Policy Administration
- Policy Development
- Problem Resolution
- Problem Solving
- Process Improvement
- Project Coordination
- Reporting
- Resolution
- Sales
- Scheduling
- Service Sales
- Service Standards
- Software
- Staff Supervision
- Staffing
- Team Leading
- Telemarketing
- Telephone Skills
- Time Management
- Training and Development
- Verbal Communication
- Written Communication
Other Titles
Here are some other career titles that require similar skills
Call Center Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.