Call Center Manager Jobs in Miami, FL

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Exceptional telephone skills. A bilingual person in Spanish and English is required. Why You Should Apply Great learning opportunities, especially for those new to the field....

Call Center Manager (Remote near Miami, FL)

  • Maximus, Inc.
  • Miami, FL
  • 6 days ago
Job Introduction Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Customer Service Manager position will be in support of FEMA, which is...

Call Center Supervisor (Remote near Miami, FL)

  • Maximus, Inc.
  • Miami, FL
  • 6 days ago
Job Introduction Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Supervisor (CCS) position will be in support of FEMA, which is the...

Admissions Coordinator - Call Center - Office-Based

  • Vitas
  • Miramar, FL (15 miles from Miami, FL)
  • 8 days ago
Process new referrals that arrive by telephone, email, fax and website inquiries, in the manner best fitting the needs of the referral source. Responsible for routine follow up on multiple lists...

Call Center Operations Manager, Onsite

  • Inktel Holdings
  • Miramar, FL (15 miles from Miami, FL)
  • 30+ days ago
Center Manager (e.g....

Supervisor / Call Center Operations

  • Holman Automotive
  • Fort Lauderdale, FL (24 miles from Miami, FL)
  • 90+ days ago
Holman is a global automotive leader that serves both commercial and consumer clients The Holman Way by always doing the right thing for our people, our customers, and the community since 1924....

Demographic Data for Miami, FL

Moving to Miami, FL? Find some basic demographic data about Miami, FL below.


1,723,766
64,162
Large

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Call Center, The Essential guide
Course Description58% of Customers stop doing business with companies simply because of a bad interaction with a call center according to Harris Interactive. 78% of customers abandon a sale...

Salary for Call Center Manager Jobs in Miami, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


Highest Education Level

Call Center Managers in Miami, FL offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.4%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Miami, FL
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.