Customer Service Representative Jobs in Miami, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Loss Prevention Customer Service Associate II (Kendale Lakes, Miami)
- Miami, FL
- 3 hours ago
- Miami, FL
- 3 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Loss Prevention Customer Service Associate II (The Falls, Miami)
- Miami, FL
- 3 hours ago
- Miami, FL
- 3 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Loss Prevention Customer Service Associate II (Midtown, Miami)
- Miami, FL
- 3 hours ago
- Miami, FL
- 3 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Associate - Temporary
- Ft Lauderdale, FL (24 miles from Miami, FL)
- 3 hours ago
- Ft Lauderdale, FL (24 miles from Miami, FL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Sunny Isles Beach, FL (12 miles from Miami, FL)
- 3 hours ago
- Sunny Isles Beach, FL (12 miles from Miami, FL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Pembroke Park, FL (17 miles from Miami, FL)
- 4 hours ago
- Pembroke Park, FL (17 miles from Miami, FL)
- 4 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Sweetwater, FL (10 miles from Miami, FL)
- 7 hours ago
- Sweetwater, FL (10 miles from Miami, FL)
- 7 hours ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Loss Prevention Customer Service Associate
- North Miami Beach, FL (12 miles from Miami, FL)
- 12 hours ago
- North Miami Beach, FL (12 miles from Miami, FL)
- 12 hours ago
TJ MaxxAt TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Corporate Customer Service Representative, Business Office, FT, 8A-4:30P
- Miami, FL
- 16 hours ago
- Miami, FL
- 16 hours ago
Responsible for : Validating patient's identity to comply with HIPAA Regulations, Analysis of patient balances, detail review of services billed, validating correct patient/insurance and...
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Bi-Lingual Licensed Customer Service Representative - Kendall, FL
- Kendall, FL (9 miles from Miami, FL)
- 1 day ago
- Kendall, FL (9 miles from Miami, FL)
- 1 day ago
Its a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Join Americas most trusted...
Amazon Locker+ Customer Service Associate
- Hollywood, FL (17 miles from Miami, FL)
- 1 day ago
- Hollywood, FL (17 miles from Miami, FL)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service - Amazon Hiring Now!
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Miami, FL
Highest Education Level
Customer Service Representatives in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Spanish
- English
- Inventory Management
- Policy Development
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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