Customer Service Representative Jobs in Miami, FL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
BL Customer Service Specialist PT
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 21 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 21 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Miami Gardens, FL (13 miles from Miami, FL)
- moments ago
- Miami Gardens, FL (13 miles from Miami, FL)
- moments ago
Space Coast Credit Union (SCCU), 3rd largest state charted credit union, is looking for a Full Time Teller/Customer Service to join our ONESCCU team at our Miami Gardens Walmart Branch. SCCU has...
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Upon successful completion of a minimum training period of 18 months, employees in this category may be considered for promotion to the level of Customer Service Representative I....
Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 10 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 10 hours ago
Fort Lauderdale is looking for a B2B Customer Service Representative....
Remote Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 10 hours ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 10 hours ago
Were assisting a South Florida based client in hiring Remote Customer Service Representatives to join their team where you'll provide top-tier support and make a difference every day. ??...
Remote WorkCustomer Service - Self Storage Manager
- North Miami, FL (8 miles from Miami, FL)
- 1 day ago
- North Miami, FL (8 miles from Miami, FL)
- 1 day ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Customer Service Associates, Electronics
- Davie, FL (21 miles from Miami, FL)
- 1 day ago
- Davie, FL (21 miles from Miami, FL)
- 1 day ago
Want to be part of a FANTASTIC, fast paced team? If you have retail experience and are interested in a FUN and FRIENDLY work environment, you are invited to join our team! We have a limited number...
Loss Prevention Customer Service Associate II
- Pembroke Pines, FL (15 miles from Miami, FL)
- 1 day ago
- Pembroke Pines, FL (15 miles from Miami, FL)
- 1 day ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Pharmacy Customer Service Associate
- Doral, FL (6 miles from Miami, FL)
- 1 day ago
- Doral, FL (6 miles from Miami, FL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer service position for small insurance office. Job entitles handling phones, renewals, policy changes, inputting data. Some experience necessary. Must be fluent in English and Spanish.
Bilingual Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
Bilingual Customer Service Representative As a Customer Service Call Center Representative, you may work mostly on the phone....
Customer Service Representative I - 73005978
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE I - 73005978 Date: Apr 28, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (....
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 1 day ago
U.S Advancement Guide About Us Welcome to MedPro Healthcare Staffing, an award-winning agency based in sunny South Florida. We specialize in connecting healthcare facilities with exceptional...
CUSTOMER SERVICE REPRESENTATIVE Accounting Now Miami, FL (Onsite) Contract to Hire Job Details We are seeking a dedicated and enthusiastic Customer Representative to join our team....
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Miami, FL
Highest Education Level
Customer Service Representatives in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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