Call Center Representative Jobs in Miami, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Sales Dental Call center Representaive
- Friedman Dental Group
- Plantation, FL (23 miles from Miami, FL)
- 11 days ago
- Friedman Dental Group
- Plantation, FL (23 miles from Miami, FL)
- 11 days ago
As a Dental Call Center Representative, you will be at the forefront of this mission, connecting with patients to schedule appointments and guaranteeing they receive the care they deserve....
Marketing Contact Center Representative
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 2 days ago
Know your rights Inform yourself of your rights and responsibilities by reviewing the content provided in the list below. Employment Eligibility (e-Verify): English & Spanish Right to work:...
WERE HIRING CALL CENTER REPRESENTATIVES Office located in Kendall Details / Detalles: Part-time or Full-time / Medio tiempo o tiempo completo Hourly pay + commissions / Pago por hora + comisiones Professional...
A client of Insight Global is looking for a Client Support Specialist to join their team in Miami, FL. What you can expect on a typical day: Client Support. You will help our clients manage their...
Bilingual Plantation Call Center Agent!
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 days ago
RemX is looking for Call Center Reps in Plantation, FL. Location: Fully onsite Pay: $18/hr for bilingual candidates (English/Spanish) Hours: Multiple different shifts available between 10am-9pm...
$17-$18 Onsite Temp to Perm Call Center Rep
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 days ago
Title: Call Center Representative Location: Onsite (Plantation, FL) Job Type: Temp to Perm Pay: $17 an hour ($18 if you speak fluent Spanish & English) Start date: 9/15 Hours: Must be flexible to work...
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 5 days ago
RemX is looking for Call Center Reps in Plantation, FL. Location: Fully onsite Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish) Hours: Multiple different shifts available between...
- Miami Beach, FL (3 miles from Miami, FL)
- 17 days ago
- Miami Beach, FL (3 miles from Miami, FL)
- 17 days ago
Call Center Agent (Overnight) 3.9 3.9 out of 5 stars 2341 Collins Avenue, Miami Beach, FL 33139 Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we...
CALL CENTER REPRESENTATIVE / Ft. Lauderdale
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 22 days ago
- Fort Lauderdale, FL (24 miles from Miami, FL)
- 22 days ago
If you are looking for a stable company that offers you a professional work environment and promotes your career in Customer Service, take the next step by applying to our Customer Service role....
Center Representative Miami, Florida, United States...
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
REQUIRED - As part of the application process, watch the following video link before applying: Customer Care Associate About Us El Dorado Furniture was established in South Florida in 1967, El...
- Miami Beach, FL (3 miles from Miami, FL)
- 27 days ago
- Miami Beach, FL (3 miles from Miami, FL)
- 27 days ago
Call Center Agent 1 Hotel South Beach, L.L.C. - 3.9 Miami Beach, FL Job Details Full-time Estimated: $37.6K - $46.7K a year 13 hours ago Qualifications Customer service 1 year Entry level Full Job...
About Us: Join us in making a career in Independent Living Systems, an industry leader in managing home and community-based programs for over 20 years. Independent Living Systems, LLC and its...
Call Center Representative - Onsite - Miramar, Florida
- Miramar, FL (15 miles from Miami, FL)
- 30+ days ago
- Miramar, FL (15 miles from Miami, FL)
- 30+ days ago
call resolution....
Demographic Data for Miami, FL
Moving to Miami, FL? Find some basic demographic data about Miami, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Miami, FL
Highest Education Level
Call Center Representatives in Miami, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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