Call Center Manager Jobs in Jacksonville, FL

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1-5 of 5 Jobs

Call Center Supervisor (Remote near Jacksonville, FL)

  • Maximus, Inc.
  • Jacksonville, FL
  • 8 days ago
Job Introduction Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Supervisor (CCS) position will be in support of FEMA, which is the...

Call Center Manager (Remote near Jacksonville, FL)

  • Maximus, Inc.
  • Jacksonville, FL
  • 8 days ago
Job Introduction Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Customer Service Manager position will be in support of FEMA, which is...

Call Center Operations Manager

  • MCI
  • Jacksonville, FL
  • 60+ days ago
REQUIRED QUALIFICATIONS Minimum of 5-years call center management experience Associate's degree or equivalent combination of education and relevant work experience Exceptional interpersonal & communication...

Call Center Team Lead

  • MCI
  • Jacksonville, FL
  • 90+ days ago
REQUIRED QUALIFICATIONS Minimum of 3-years of total call center experience or 1-year of call center management experience Associates degree or equivalent combination of education and relevant work experience...

Call Center Supervisor (Tax Knowledge Required)

  • ValorVIP
  • Jacksonville, FL
  • 90+ days ago
REQUIRED QUALIFICATIONS Minimum of 3-years of total call center experience or 1-year of call center management experience Associates degree or equivalent combination of education and relevant work experience...

Demographic Data for Jacksonville, FL

Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.


810,498
22,853
Large

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Call Center, The Essential guide
Course Description58% of Customers stop doing business with companies simply because of a bad interaction with a call center according to Harris Interactive. 78% of customers abandon a sale...

Salary for Call Center Manager Jobs in Jacksonville, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


Highest Education Level

Call Center Managers in Jacksonville, FL offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.4%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Jacksonville, FL
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.