Call Center Manager Jobs in California

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1-15 of 25 Jobs

Call Center Manager

  • Elk Grove, CA
  • 1 day ago
The Call Center Manager is responsible for Employee Engagement, Customer Satisfaction and increase organization' s Profitability....

Call Center Supervisor

  • First Transit
  • San Diego, CA
  • 4 days ago
Have you considered being a Professional Call Center Supervisor? Now is your chance! Become a Call Center Supervisor with First Transit! The Customer Service Supervisor supervises the day to day...

Call Center Manager (FULL TIME ONSITE)

  • First Tech Credit Union
  • Rocklin, CA
  • 5 days ago
The Call Center (CC) Sales & Service Manager, manages the day to day activities of a fast paced, multifaceted inbound call center, leading a team of Representatives both on site and remote....

Call Center Director (Member Contact Center Director)

  • SkyOne Federal Credit Union
  • Hawthorne, CA
  • 10 days ago
The MCC Director will provide the leadership, motivation, training, coaching, and staff development necessary to enable the MCC to handle all inbound and outbound call transactions including posting...

Call Center Coordinator

  • Cushman & Wakefield
  • Mountain View, CA
  • 12 days ago
Job Title Call Center Coordinator Job Description Summary The Call Center Coordinator leverages advanced computer knowledge and organizational skills to manage the distribution and assignment of...

Supervisor, Call Center - E

  • Pacific Medical Centers
  • Brea, CA
  • 15 days ago
Supervisor Call Center Operations - CENTER CA HERITAGE SERVICES at Providence Medical Foundation Under the direction of the Call Center Manager, the Call Center Supervisor is responsible for direct...

Director, Call Center Operations-Los Angeles, CA

  • Planned Parenthood LA
  • Los Angeles, CA
  • 16 days ago
Planned Parenthood Los Angeles is seeking an experienced Director, Call Center Operations with excellent customer service and communication skills to work in our Downtown Los Angeles Headquarters....

Call Center Supervisor

  • Vista Community Clinic
  • Vista, CA
  • 17 days ago
of the Clinic, providers and the procedures performed at each clinic, the computer and how to move from screen to screen, and the telephone system and how to use it in a professional and customer friendly...

Call Center Coordinator

  • Welbehealth
  • Los Angeles, CA
  • 19 days ago
The Welbe Advocate Coordinator is responsible for providing support to the Welbe Advocate Hub and Welbe Advocate Supervisor through overseeing specific functions and/or responsibilities within the...
Remote Work

CAIR Call Center Supervisor

  • The University of California, San Francisco
  • San Francisco, CA
  • 21 days ago
The Clinical Registries Supervisor is responsible for managing provider and user support activities for the California Immunization Registry (CAIR) system, covering most of the state (96% of...

Call Center Supervisor Signal Hill CA

  • UnitedHealth Group
  • Long Beach, CA
  • 27 days ago
skills and etiquette Excellent verbal and written communication skills Good command of the English language Demonstrated active listening skills Ability to multi-tasks and work as a team player Customer...

Call Center Supervisor

  • Semper Solaris Construction, Inc
  • El Cajon, CA
  • 28 days ago
The Call Center Supervisor also collaborates with the Call Center Manager, training, and Leadership....

Manager, Call Center Last Mile Operations

  • XPO Logistics
  • Los Angeles, CA
  • 29 days ago
Manager, Call Center Last Mile Operations XPO Logistics, Inc. Vernon, CA Full-Time Apply on company site Job Details Company Overview favorite_border Solutions driven success. XPO is a top ten...

Manager, Call Center Last Mile Operations

  • Pacer International
  • Vernon, CA
  • 30+ days ago
Requisition Id: 344109 Business Unit: Last Mile Location: Vernon, CA, US, 90058 Solutions driven success. XPO is a top ten global provider of transportation services, with a highly integrated...

Admissions Coordinator- Call Center

  • Vitas
  • San Diego, CA
  • 30+ days ago
The VITAS Healthcare Admissions Coordinator is a customer service professional who facilitates the conversion of referrals to admissions through the completion of the intake process and the use of...

Demographic Data for California

Moving to California? Find some basic demographic data about California below.


Call Center Manager Online Courses and Training Opportunities

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Call Center Training (Course)

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help participants improve their phone...

Salary for Call Center Manager Jobs in California

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions

Highest Education Level

Call Center Managers in California offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.3%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in California
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.