Job Summary
Employment Type
Part Time
Years Experience
1 - 3 years
$15 - $25 Hourly
Job Description

We are looking for Customer Service Representatives to provide customer support for some of the world’s best brands, like Airbnb, Instacart, Under Armour, Groupon and more. You will deliver engaging, personalized experiences based on individual customer needs. This position is virtual and requires a home office setting that is noise and distraction-free.

Role & responsibilities

Receive and process chats, calls and/or emails to answer customer questions, address their concerns and help them with a particular product or service
Communicate clearly and effectively to resolve customer issue quickly and ensure satisfaction
Handle between 20-25 contacts per day
Document and maintain records of customer interactions
Qualifications & experience

Be creative, adaptive and eager to learn new skills
Ability to self-manage and work independently in a fast-paced and highly-demanding environment
Ability to speak and write clearly and accurately
Customer service experience preferred
18+ years of age
High school diploma (higher education preferred)
Background check and drug screening may be required

Job ID: 305463712

The Adecco group
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