Customer Service Representative Jobs in Salt Lake City, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part-Time Customer Service Support Specialist
- Salt Lake City, UT
- 1 hour ago
- Salt Lake City, UT
- 1 hour ago
Overview IST Management is a rapidly growing business process outsourcing (BPO) company specializing in providing solutions for the management of digital and physical information through...
Customer Service Representative - Patient Registration II
- Salt Lake City, UT
- 6 hours ago
- Salt Lake City, UT
- 6 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Rep (7519) - 2129 E 9400 South
- Cottonwood Heights, UT (17 miles from Salt Lake City, UT)
- 6 hours ago
- Cottonwood Heights, UT (17 miles from Salt Lake City, UT)
- 6 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(07598) - City Center, Eagle Mountain
- Eagle Mountain, UT (18 miles from Salt Lake City, UT)
- 7 hours ago
- Eagle Mountain, UT (18 miles from Salt Lake City, UT)
- 7 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Representatives
- South Jordan, UT (6 miles from Salt Lake City, UT)
- 1 day ago
- South Jordan, UT (6 miles from Salt Lake City, UT)
- 1 day ago
a Customer Service Representatives, you will:The employee will be responsible for FINRA Registrations and Entitlement support....
Part-time Member Service Representative (English/Spanish Preferred)
- Murray, UT (8 miles from Salt Lake City, UT)
- 1 day ago
- Murray, UT (8 miles from Salt Lake City, UT)
- 1 day ago
Description There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you: 12 paid holidays...
Customer Service Team Member- $11/hr
- Slc, UT (10 miles from Salt Lake City, UT)
- 1 day ago
- Slc, UT (10 miles from Salt Lake City, UT)
- 1 day ago
Store - SLC-LAYTON, UT Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Care Agent - French Language
- Lehi, UT (18 miles from Salt Lake City, UT)
- 2 days ago
- Lehi, UT (18 miles from Salt Lake City, UT)
- 2 days ago
Description Reports to: Director of Compliance and Customer Care FLSA Status: Non-Exempt Department: Customer Care Job Title: Customer Care Agent Location: Lehi/Corporate Direct Reports: N/A...
Spanish Card Customer Service PM Shifts
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 2 days ago
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 2 days ago
Discover. A brighter future. We offer 100% remote, combo, or on site - it's your choice! And After you join the team, Discover will provide eligible employees with a one-time allowance of $500 to...
Remote WorkCOPY - Customer Service Rep (Contract)
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 2 days ago
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 2 days ago
Insight Global is seeking a Customer Service Specialists for a 3-6 month contract on site in the West Valley, UT area. You'll be responsible to address customer inquiries and resolve complaints...
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Come and experience the difference with R+L Carriers R+L Carriers has immediate need for a Full Time Customer Service Representative in our Salt Lake City, UT. Service Center office....
Customer Service and Data Entry
- Sandy, UT (8 miles from Salt Lake City, UT)
- 3 days ago
- Sandy, UT (8 miles from Salt Lake City, UT)
- 3 days ago
Customer Service and Data Entry Cross and Associates Payroll Sandy, UT, us 2 days ago Quick Job type Full-time Quick Job description Job Description Job Description We are seeking a...
Retail Cashier and Customer Service
- Draper, UT (13 miles from Salt Lake City, UT)
- 3 days ago
- Draper, UT (13 miles from Salt Lake City, UT)
- 3 days ago
Why we will love you 1 year sales or customer service experience preferred High School Diploma or equivalent What you'll be doing day to day Build loyalty by ensuring customers have a positive...
- American Fork, UT (19 miles from Salt Lake City, UT)
- 3 days ago
- American Fork, UT (19 miles from Salt Lake City, UT)
- 3 days ago
Customer Care Specialist 4.1 4.1 out of 5 stars American Fork, UT 84003 Hybrid work The Customer Care Specialist is a vital link between the company and our customers, providing an outstanding...
Demographic Data for Salt Lake City, UT
Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Salt Lake City, UT
Highest Education Level
Customer Service Representatives in Salt Lake City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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