Customer Service Manager Jobs in Bay Shore, NY
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Lynbrook, NY (24 miles from Bay Shore, NY)
- 2 days ago
- Lynbrook, NY (24 miles from Bay Shore, NY)
- 2 days ago
Deliver Exceptional Client Care: Join Carefree Air as a Customer Service Account Manager! Job OverviewCarefree Air, a leader in HVAC Mechanical Services in the Long Island area, is seeking a...
- Brentwood, NY (6 miles from Bay Shore, NY)
- 2 days ago
- Brentwood, NY (6 miles from Bay Shore, NY)
- 2 days ago
We are currently recruiting for a Customer Services Manager to join our Eastern team based in Brentwood, Essex....
- Huntington Station, NY (11 miles from Bay Shore, NY)
- 3 days ago
- Huntington Station, NY (11 miles from Bay Shore, NY)
- 3 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- Westbury, NY (20 miles from Bay Shore, NY)
- 4 days ago
- Westbury, NY (20 miles from Bay Shore, NY)
- 4 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Melville, NY (11 miles from Bay Shore, NY)
- 5 days ago
- Melville, NY (11 miles from Bay Shore, NY)
- 5 days ago
Our Melville Store has an immediate need for a FT Customer Service Manager....
Customer Service Supervisor - Full Time
- Commack, NY (10 miles from Bay Shore, NY)
- 7 days ago
- Commack, NY (10 miles from Bay Shore, NY)
- 7 days ago
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...
- Levittown, NY (16 miles from Bay Shore, NY)
- 8 days ago
- Levittown, NY (16 miles from Bay Shore, NY)
- 8 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
FT Customer Experience Manager
- Rocky Point, NY (21 miles from Bay Shore, NY)
- 9 days ago
- Rocky Point, NY (21 miles from Bay Shore, NY)
- 9 days ago
FT Customer Experience Manager 3.4 3.4 out of 5 stars Rocky Point, NY Store - LI-ROCKY POINT, NY Deliver a customer centric shopping experience by managing and delivering effective front-end...
- East Norwich, NY (20 miles from Bay Shore, NY)
- 12 days ago
- East Norwich, NY (20 miles from Bay Shore, NY)
- 12 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Customer Service Supervisor (Front End Support)
- Huntington, NY (16 miles from Bay Shore, NY)
- 16 days ago
- Huntington, NY (16 miles from Bay Shore, NY)
- 16 days ago
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...
- Jericho, NY (18 miles from Bay Shore, NY)
- 16 days ago
- Jericho, NY (18 miles from Bay Shore, NY)
- 16 days ago
Customer Experience Manager Exela Enterprise Solutions paid time off, 401(k) United States, York, Jericho Jun 11, 2025 About Exela Exela is a business process automation (BPA) leader, leveraging a...
Employee Benefits Client Service Manager (hybrid)
- Melville, NY (11 miles from Bay Shore, NY)
- 18 days ago
- Melville, NY (11 miles from Bay Shore, NY)
- 18 days ago
About Premier Benefit Plans, A Division of Patriot Growth Insurance Services: Founded in 1995 on Long Island, Premier Benefit Plans is a strategically focused and service driven employee benefits...
Business Development & Client Success Manager (Staffing Solutions)
- Melville, NY (11 miles from Bay Shore, NY)
- 23 days ago
- Melville, NY (11 miles from Bay Shore, NY)
- 23 days ago
Are you our new colleague? We're looking for a Client Development Manager. how you will contribute You'll be a key player in driving growth and building lasting partnerships. If you're passionate...
Retail Customer Service Supervisor
- Levittown, NY (16 miles from Bay Shore, NY)
- 23 days ago
- Levittown, NY (16 miles from Bay Shore, NY)
- 23 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Deer Park, NY (7 miles from Bay Shore, NY)
- 26 days ago
- Deer Park, NY (7 miles from Bay Shore, NY)
- 26 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Demographic Data for Bay Shore, NY
Moving to Bay Shore, NY? Find some basic demographic data about Bay Shore, NY below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Bay Shore, NY
Highest Education Level
Customer Service Managers in Bay Shore, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Cash Management
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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