Customer Service Representative Jobs in Bay Shore, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 122 Jobs

Customer Service Associate

  • Deer Park, NY (7 miles from Bay Shore, NY)
  • 5 hours ago
  • Deer Park, NY (7 miles from Bay Shore, NY)
  • 5 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Yaphank, NY (17 miles from Bay Shore, NY)
  • 5 hours ago
  • Yaphank, NY (17 miles from Bay Shore, NY)
  • 5 hours ago

1007915 Todd Court, Yaphank, New York 11980 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...

Sales/Customer Service Team Member - State Farm

  • Northport, NY (16 miles from Bay Shore, NY)
  • 7 hours ago
  • Northport, NY (16 miles from Bay Shore, NY)
  • 7 hours ago

COME AND JOIN OUR TEAM! Seeking a multi tasker to handle all aspects of insurance....customer service and sales for existing and new clients. Base salary plus incentives - $45K-$50K WITH POTENTIAL...

Customer Service Rep(03471) - 111-A W. Sunrise Hwy

  • Lindenhurst, NY (8 miles from Bay Shore, NY)
  • 14 hours ago
  • Lindenhurst, NY (8 miles from Bay Shore, NY)
  • 14 hours ago

A Customer Experience (service) Rep presents a positive first impression of the establishment's friendliness, excellent service and high standards.You must be able to carry natural conversation...

Customer Service Rep(03635) - 271 route 25a

  • Mount Sinai, NY (19 miles from Bay Shore, NY)
  • 17 hours ago
  • Mount Sinai, NY (19 miles from Bay Shore, NY)
  • 17 hours ago

Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...

Customer Service Rep(03468) - 2229 Route 112 Unit I

  • Coram, NY (16 miles from Bay Shore, NY)
  • 17 hours ago
  • Coram, NY (16 miles from Bay Shore, NY)
  • 17 hours ago

Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...

Customer Service Rep(03449) - 608 Broadway

  • Massapequa, NY (13 miles from Bay Shore, NY)
  • 17 hours ago
  • Massapequa, NY (13 miles from Bay Shore, NY)
  • 17 hours ago

Company Description Job Description General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare...

Customer Service Rep(03639) - 390 Furrows Rd. Holbrook, NY 11741

  • Holbrook, NY (10 miles from Bay Shore, NY)
  • 17 hours ago
  • Holbrook, NY (10 miles from Bay Shore, NY)
  • 17 hours ago

Company Description Job Description A great entry level position. The CSR answers phones, helps customers place orders in the store, helps with pre-rush food preparation, and assists with order...

Retail Loss Prevention Customer Service Associate I

  • Bay Shore, NY
  • 1 day ago
  • Bay Shore, NY
  • 1 day ago

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service Representative

  • Ronkonkoma, NY (7 miles from Bay Shore, NY)
  • 1 day ago
  • Ronkonkoma, NY (7 miles from Bay Shore, NY)
  • 1 day ago

The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations....

Restaurant Customer Service - $18/hr

  • Melville, NY (11 miles from Bay Shore, NY)
  • 2 days ago
  • Melville, NY (11 miles from Bay Shore, NY)
  • 2 days ago

Wed love to have you at our tablejoin us in reimagining home dining! About the Role As a Brand Ambassador, you are responsible for front-of-house (FOH) operations during your shift, including...

Customer Service Representative

  • Hempstead, NY (20 miles from Bay Shore, NY)
  • 2 days ago
  • Hempstead, NY (20 miles from Bay Shore, NY)
  • 2 days ago

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!...

Customer Service - Whole Foods

  • Jericho, NY (18 miles from Bay Shore, NY)
  • 2 days ago
  • Jericho, NY (18 miles from Bay Shore, NY)
  • 2 days ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Customer Service Team Member

  • Melville, NY (11 miles from Bay Shore, NY)
  • 2 days ago
  • Melville, NY (11 miles from Bay Shore, NY)
  • 2 days ago

Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...

Customer Service Representative

  • Lynbrook, NY (24 miles from Bay Shore, NY)
  • 2 days ago
  • Lynbrook, NY (24 miles from Bay Shore, NY)
  • 2 days ago

Customer Service (Lynbrook) compensation: 36,000 to 55,000 employment type: full-time Carefree Air is a leading HVAC service provider to businesses because we provide the highest level of...

Demographic Data for Bay Shore, NY

Moving to Bay Shore, NY? Find some basic demographic data about Bay Shore, NY below.


Local
National
66,263
1,696
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bay Shore, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bay Shore, NY offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bay Shore, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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