Customer Service Trainer Jobs in Maryland
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Call Center Trainer -- Hybrid Work Model
- Frederick, MD
- 30+ days ago
- Laurel, MD
- 45+ days ago
Demographic Data for Maryland
Moving to Maryland? Find some basic demographic data about Maryland below.
Customer Service Trainer Online Courses and Training Opportunities
This informative, five-week course is based on the latest research into how adults learn. Aimed at those new to training or...
Salary for Customer Service Trainer Jobs in Maryland
Top Hiring Companies
Top hiring companies in your area for Customer Service Trainer positions
Highest Education Level
- Bachelor's Degree (32.4%)
- High School or GED (23.9%)
- Associate's Degree (15.3%)
- Vocational Degree or Certification (11.1%)
- Master's Degree (10.6%)
- Some College (4.8%)
- Doctorate Degree (1.1%)
- Some High School (0.9%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Trainer position
= trending- Administrative Skills
- Adult Education
- Americans With Disabilities Act (ADA) Certified
- Business Correspondence
- Call Center Experience
- Call Center Management
- Coaching
- Collections
- Communication Skills
- Computer Skills
- Curriculum Development
- Customer Satisfaction
- Customer Service
- Education Experience
- Employee Retention
- Events
- Flexibility
- Leadership
- Listening
- Management
- Management Development
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- Military Background
- Multitasking
- New Employee Orientation
- New Hire Training
- Onboarding
- Organization
- Performance Improvement
- Performance Management
- Policy Administration
- Policy Development
- Presentation
- Problem Solving
- Process Improvement
- Process Management
- Project Coordination
- Property and Casualty Insurance
- Public Speaking
- Reporting
- Research Skills
- Sales
- Scheduling
- Service Sales
- Software
- Staff Supervision
- Standard Operating Procedures
- Systems Applications & Products
- Time Management
- Train The Trainer
- Training and Development
- Writing Skills
- Written Communication
Other Titles
Here are some other career titles that require similar skills
Customer Service Trainer Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.