Customer Service Trainer Jobs

Required or preferred licenses and certifications for Customer Service Trainer positions.

The following top skills are often required or desired to land a Customer Service Trainer position

• Call Center Experience
• Call Monitoring
• Change Management
• Claims
• Coaching
• Communication Skills
• Complaint Resolution
• Computer Skills
• Corrective Actions & Preventive Actions
• Customer Service
• Customer Support
• Design
• Education Experience
• Employee Development
• Energetic
• Events
• Flexibility
• Human Resources
• Leadership
• Management
• Materials Management
• Merchandising
• Microsoft Excel
• Microsoft Office
• Microsoft PowerPoint
• Microsoft Word
• New Hire Training
• Onboarding
• Order Processing
• Organization
• Organizational Development
• Personal Training
• Policy Administration
• Policy Development
• Problem Solving
• Process Improvement
• Product Knowledge
• Quality Assurance
• Retail
• Sales
• Scheduling
• Staff Supervision
• Stocking
• Store Management
• Termination
• Train The Trainer
• Training and Development
• Workforce Management
• Written Communication

Here are some other career titles that require similar skills

Top hiring companies for Customer Service Trainer positions

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.