Customer Service Trainer Jobs
A Customer Service Trainer plays a pivotal role in the customer service industry by providing training and development programs to customer service staff. Their primary responsibilities include developing customer service training programs, conducting workshops and simulations, and monitoring the performance of customer service staff. They ensure that the customer service team has all the necessary skills to effectively handle customer queries and complaints. They also play a significant role in enhancing the organization's customer service standards.
Important skills for a Customer Service Trainer include excellent communication and interpersonal skills, problem-solving abilities, and a deep understanding of the organization's offerings and customer service strategies. They should be certified in Training and Development or a similar field, and have a thorough knowledge of customer service software, databases, and CRM tools. Prior roles before becoming a Customer Service Trainer can include positions such as Customer Service Representative, Customer Service Supervisor and Customer Service Manager.
Apply now Job Title: Production Planning/Customer Service Coach Posting Start Date: 8/19/25 Division: Distribution Posting Area: Business Management Job Location: White House, TN Employment Type:...
Aston Carter, Inc. is hiring multiple Customer Care Trainers for an outstanding company in the Merrillville, IN area. This role is 100% remote with periodic requirements to come onsite for...
Remote WorkPrior call center experience is required. Prior banking experience is preferred....
Customer Service Training Specialist - Specialty Equipment
- Bellevue, WA
- 11 days ago
- Bellevue, WA
- 11 days ago
The Specialty Equipment division is looking for a Customer Service Training Specialist to join their team....
DESCRIPTION TheCoachwill facilitate legal-age smokers and nicotine users who would otherwise continue to use or smoke to convert to smoke-free products (including heat-not-burn) that, while not...
Requirements High School Diploma or GED Two (2) years of customer service, training, or related experience Skills and Competencies Ability to remain calm and focused under stressful conditions Demonstrated...
Aura is on a mission to create a safer internet. In a world where our lives are increasingly online, Aura's category-defining suite of intelligent digital safety products help millions of...
Preferred Qualifications: Associates degree 2 years of call center experience involving customer service, tech support and knowledge of credit card processing Working knowledge of Point of Service (...
Hybrid Customer Service Training Specialist 827985
- New York, NY
- 22 days ago
- New York, NY
- 22 days ago
Hybrid Customer Service Training Specialist 827985 Stivers Mission, KS, US 1 day ago Quick Job type Full-time Quick Job description Job Title : Hybrid Customer Service Training Specialist- Urgently...
JOB SUMMARY: This position is responsible for the training of personnel in the Customer Service and Enrollment departments on procedures, policies, and mode of operations. This job requires...
LOCATION Wichita, KS JOB TYPE Full-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of...
Customer service / Trainer- $11- $12/hr- Lake Mary, FL in Lake Mary, FL
- Lake Mary, FL
- 30+ days ago
- Lake Mary, FL
- 30+ days ago
He/She should love exercise and can perform regular pushups, sit-ups and willing to learn training 9Round way. No prior experience needed! Love People! Love Fitness!...
Customer Service/Trainer/Sales Rep in Lake Mary, FL
- Lake Mary, FL
- 30+ days ago
- Lake Mary, FL
- 30+ days ago
This is a permanent position so temporary job seekers will not be considered. Serious inquiries only Our Lake Mary location is hiring part time AND full time trainers/sales reps. No kickboxing...
Call Center Trainer Transdev is looking for a Call Center Trainer to join our team in New Carrollton, MD. We are seeking friendly, customer service-oriented individuals who are dedicated to safety...
Participate in call monitoring to identify areas of development for existing representatives and assist in delivering feedback. Assist with Manager/Supervisor on any adjustments of charges....
Customer Service Trainer Online Courses and Training Opportunities
Salary for Customer Service Trainer Jobs Nationwide
Highest Education Level
Customer Service Trainers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Trainer position
- Organizational Development
- Americans With Disabilities Act (ADA) Certified
- Process Management
- Regulations
- Instructional Design
- Adult Education
- Claims Processing
- Drug Testing
- Learning Management System
- Compensation and Benefits
- eLearning
- Long-Term Disability
- Call Center Experience
- New Hire Training
- Customer Support
- Claims
- Customer Satisfaction
- Onboarding
- Accounts Receivable
- Reimbursement
- Collections
- Staffing
- Interviewing
- Finance
- Telephone Skills
- Troubleshooting
- Driving
- Coaching
- Investigation
- Flexibility
- Collaboration
- Quality Assurance
- Multitasking
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Time Management
- Teamwork
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Trainer Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »