Customer Service Trainer Jobs
A Customer Service Trainer plays a pivotal role in the customer service industry by providing training and development programs to customer service staff. Their primary responsibilities include developing customer service training programs, conducting workshops and simulations, and monitoring the performance of customer service staff. They ensure that the customer service team has all the necessary skills to effectively handle customer queries and complaints. They also play a significant role in enhancing the organization's customer service standards.
Important skills for a Customer Service Trainer include excellent communication and interpersonal skills, problem-solving abilities, and a deep understanding of the organization's offerings and customer service strategies. They should be certified in Training and Development or a similar field, and have a thorough knowledge of customer service software, databases, and CRM tools. Prior roles before becoming a Customer Service Trainer can include positions such as Customer Service Representative, Customer Service Supervisor and Customer Service Manager.
General information Job Title Airport Customer Service Trainer - MCO Date Thursday, June 26, 2025 Entity Unifi Aviation, LLC State Florida City Orlando Base Pay Rate: $ 20.00 Full/Part Time Full Time...
Are you passionate about developing others, creating engaging learning experiences, and shaping high-performing contact center teams? At **Pearl Interactive Network**, were always looking for...
Executive Aviation is hiring Customer Service Trainer to lead our training program at the Saskatoon Airport (YXE)....
We are looking for an engaging Call Center Trainer/Quality Assurance Analyst to join our growing Call Center. In this role, you'll be responsible for scheduling and conducting all new hire...
Call Center Trainer Transdev is looking for a Call Center Trainer to join our team in New Carrollton, MD. We are seeking friendly, customer service-oriented individuals who are dedicated to safety...
Participate in call monitoring to identify areas of development for existing representatives and assist in delivering feedback. Assist with Manager/Supervisor on any adjustments of charges....
Call Center Trainer - Patient Appointment Center - Days
- Richmond, VA
- 9 days ago
- Richmond, VA
- 9 days ago
Center experience Education/training REQUIRED: High school diploma or equivalent Education/training PREFERRED: Bachelor's Degree in Adult Education, Communications, English, Healthcare Administration...
90% of the month you will be traveling and working remote 10%. Description Shift: Monday-Friday (with occasional weekends/overnight at times based on travel) Training: Will be virtual After the...
Call Center Trainer Position Type: Full time State: Texas City: San Antonio Zip Code: 78251 Overview AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing,...
Customer Care Trainer CareSource $46,500.00 - $74,500.00 United States, Nevada, Las Vegas Jun 17, 2025 Job Summary: The Customer Care Trainer delivers new hire, upskill and refresher training for...
The Customer Care Trainer & Quality Analyst is responsible for developing and delivering or coordinating delivery of comprehensive training programs for contact center agents, ensuring they...
About Owner.com Owner is the all-in-one platform that restaurants use to succeed online. Thousands of restaurant owners use our tools to build their website, drive online orders, create their own...
Remote WorkThe Call Center Trainer is required to design, develop, facilitate and deliver course instruction to call center employees in a professional and effective manner. Proper execution of these...
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample...
Remote WorkAmbulatory Customer Service Educator FPS Administrative Full-Time
- St Augustine, FL
- 25 days ago
- St Augustine, FL
- 25 days ago
Overview The Ambulatory Customer Service Educator is responsible for developing, implementing, and maintaining non-clinical education programs for UF Health St Johns Ambulatory employees. This...
Customer Service Trainer Online Courses and Training Opportunities
Salary for Customer Service Trainer Jobs Nationwide
Highest Education Level
Customer Service Trainers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Trainer position
- Organizational Development
- Americans With Disabilities Act (ADA) Certified
- Process Management
- Regulations
- Instructional Design
- Adult Education
- Claims Processing
- Drug Testing
- Learning Management System
- Compensation and Benefits
- eLearning
- Long-Term Disability
- Call Center Experience
- New Hire Training
- Claims
- Customer Satisfaction
- Onboarding
- Accounts Receivable
- Collections
- Telephone Skills
- Staffing
- Salesforce
- Implementation
- Auditing
- Driving
- Investigation
- Microsoft Outlook
- Quality Assurance
- Collaboration
- Public Speaking
- Coaching
- Bachelor's Degree
- Policy Development
- Microsoft PowerPoint
- Problem Solving
- Team Building
- Microsoft Excel
- Microsoft Word
- Teamwork
- Customer Service
- Scheduling
- Computer Skills
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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