Customer Service Representative Remote & Hybrid Only Jobs in Wisconsin
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Career paths start between $14.50 and $15/hr plus bonus. To qualify for this position, you must live in Wisconsin. Why start building your career at Afni? We believe in you and invest in your...
RemoteCustomer Service Representative
- GFL Environmental
- Sheboygan Falls, WI
- 18 hours ago
- Sheboygan Falls, WI
- 18 hours ago
One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: Ability to implement solutions to general and specific customer concerns....
RemoteCompany Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
HybridCustomer Service and Sales Representative (Primarily Home)
- American Family Insurance Group
- Madison, WI
- 21 hours ago
- Madison, WI
- 21 hours ago
This role delivers high-quality support to customers (insureds, clients, advisors, partners, and agencies) and to internal and external business partners. The individual continuously builds and...
RemotePosition Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteRemote Automotive Customer Service Agent (Dealer Assistance)
- Morley Companies, Inc.
- WI
- 2 days ago
- WI
- 2 days ago
Remote Automotive Customer Service Agent (Dealer Assistance) Ohio, United States; Indiana, United States; Wisconsin, United States; South Carolina, United States; Georgia, United States; Texas,...
RemoteMusic lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteB2B Technical Customer Service Representative / Account Specialist
- Surf Search
- Germantown, WI
- 4 days ago
- Germantown, WI
- 4 days ago
B2B Technical Customer Service Representative / Account Specialist Up to $49,920 Base Salary Germantown, WI Area 100% Onsite (Premium 1st Shift) Join a prestigious, 75-year-old European-owned manufacturing...
RemotePre-Press Graphic Designer and Customer Support Specialist
- Janglo Israel
- Milwaukee, WI
- 5 days ago
- Milwaukee, WI
- 5 days ago
May 27, 2026 | Jobs | Graphic design | Modiin / Chashmonaim Pre-Press Graphic Designer and Customer Support Specialist Full Time ... ... 6543 N SIdney PL Glendale WI 53209 USA Glendale Pre-Press...
Hybrid Full TimeCustomer Support Representative - 3rd Shift
- Kelly Services
- Green Bay, WI
- 5 days ago
- Green Bay, WI
- 5 days ago
Customer Support Representative - 3rd Shift Apply Now Applied To save a job sign in or get started Job ID: 10238853 Posted today Back Green Bay, WI, US Office High School or equivalent Full Time,...
RemoteCustomer Support Representative – 3rd Shift Green Bay, WI $22/hour Full-Time | 3rd Shift | On-Site Start Date: 06/08/2026 Schedule Rotating schedule: 3 days on / 3...
RemoteThe Opportunity Description What Youll Do While working from your home, as aHealthcare Customer Service Representative, youll be the Over-The-Counter Retail members' first point of contact....
Remote- MassMutual Financial Group
- Milwaukee, WI
- 11 days ago
- Milwaukee, WI
- 11 days ago
The Opportunity We're growing, and our clients deserve the best. As a remote Customer Service Associate within our Life Customer Care Center, you'll have an opportunity to develop highly...
Remote- J. J. Keller & Associates, Inc.
- Neenah, WI
- 11 days ago
- Neenah, WI
- 11 days ago
Keller has an opening in our Managed Services department for a Customer Service Representative....
RemoteCustomer Service Specialist - Full Time - Remote
- Datavant
- Madison, WI
- 12 days ago
- Madison, WI
- 12 days ago
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the worlds health data secure, accessible and actionable, we provide critical data solutions for...
Remote Full TimeDemographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wisconsin
Highest Education Level
Customer Service Representatives in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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