Call Center Representative Jobs in Wisconsin
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Minnesota Branch 3325 Heiser St. Hudson, WI 54016 Customer Service is the heartbeat of...
center experience in a call center environment required Working knowledge of Microsoft Office Suite Please apply to the Customer Support - Call Center Agent for immediate consideration!...
FT Call Center Specialist - Work From Home [Customer Service / Remote] - Anywhere in U.S. / $21.91 per hour / Medical, dental & vision / 401K / PTO / Multiple positions available - As a Call...
Remote WorkCall Center Representative-PT-Orthopedic Institute of WI
- Milwaukee, WI
- 8 days ago
- Milwaukee, WI
- 8 days ago
Hiring now for a part time Call Center Representative covering 10 AM- 3 PM Monday through Friday....
Call-Center Representative- USABLUEBOOK (Waukegan, IL)
- Sturtevant, WI
- 9 days ago
- Sturtevant, WI
- 9 days ago
Call-Center Representative- USABLUEBOOK (Waukegan, IL) USABlueBook (a division of HD SUPPLY) is the recognized source of products and technical support for professional water and wastewater operators...
Embrace the future and join our dynamic team. Apply today to start the process, and you can potentially be a part of our exceptional team, in as soon as a week. What we do: Work in a blended...
Retail Call Center Associate 2230 S Ashland Ave, Green Bay, WI 54304, USA Req #55 Friday, April 18, 2025 Green Bay Packers Job Posting JOB SUMMARY: This position is responsible for servicing the...
Other duties as assigned Requirements Education: Minimum high school diploma or equivalent required Experience: Demonstrated customer service experience required Minimum of 1 year call center experience...
Call Center Customer Service Address 2277 W 41 Frontage Rd, Kaukauna, WI 54130, USA Compensation $16.00/hour Job Description At Leaf Home, people are at the heart of everything we do, and we've...
Call Center Representative-FT-Orthopedic Institute of WI
- Milwaukee, WI
- 14 days ago
- Milwaukee, WI
- 14 days ago
Hiring now for a full time Call Center Representative. Call Center Reps complete customer service tasks that ensure customers have the information and assistance they need....
Working through multiples screens and up to 4 programs at a time Preferred Skills & Qualifications: 1+ years of call center experience Proficient on computers ( over 40 WPM)....
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144...
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the...
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential! Includes $4 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI...
Senior Contact Center Representative - Business Banking Support
- Madison, WI
- 18 days ago
- Madison, WI
- 18 days ago
We are seeking a highly motivated and enthusiastic individual for the role of BPO SPE Voice. The ideal candidate will have 2 to 4 years of experience in customer voice work. This is a...
Remote WorkDemographic Data for Wisconsin
Moving to Wisconsin? Find some basic demographic data about Wisconsin below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Wisconsin
Highest Education Level
Call Center Representatives in Wisconsin offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Insurance Verification
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Telephone Skills
- Collections
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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