Customer Service Representative Jobs in Wisconsin Rapids, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 21 hours ago
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 21 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In Person- Michaels Stores
- Plover, WI (11 miles from Wisconsin Rapids, WI)
- 5 days ago
- Plover, WI (11 miles from Wisconsin Rapids, WI)
- 5 days ago
Store - STEVENS POINT, WI Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
In PersonCustomer Service Representative - Optical - Illinois Ave
- Aspirus Health
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 6 days ago
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 6 days ago
Aspirus Stevens Point Hospital in Stevens Point, WI is seeking a CUSTOMER SERVICE REPRESENTATIVE to join our ILLINOIS AVE CLINICS team!...
In PersonTemporary Customer Service Representative (Continuous Recruitment)
- University of Wisconsin Platteville
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 6 days ago
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 6 days ago
The Customer Service Representative reports to the Food Service Assistant Manager within University Dining....
In Person TemporaryCustomer Relations Specialist - Stevens Points, WI
- SpeeDee Delivery
- Plover, WI (11 miles from Wisconsin Rapids, WI)
- 10 days ago
- Plover, WI (11 miles from Wisconsin Rapids, WI)
- 10 days ago
Customer Relations Specialist Company Overview Spee Dee Delivery is a family owned and operated company that was started in 1978 by Donald and Sylvia Weeres. Our core business is in standard,...
In PersonCustomer Service Rep(02020) - 2581 Post Rd.
- Domino's Pizza
- Plover, WI (11 miles from Wisconsin Rapids, WI)
- 29 days ago
- Plover, WI (11 miles from Wisconsin Rapids, WI)
- 29 days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
In Person- Home Depot
- Wisconsin Rapids, WI
- 30+ days ago
- Wisconsin Rapids, WI
- 30+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
In PersonCustomer Care Representatives- DIRECT HIRE
- Flex-Staff
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 45+ days ago
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 45+ days ago
Job #: 205545 Title: Customer Care Representatives- DIRECT HIRE Location: Stevens Point Salary Range: $20/hour Description: Customer Care Representatives (Direct Hire!) - On-Site or Hybrid, in...
In PersonCustomer Care Representative (Full Time)
- Associated Banc-Corp
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 60+ days ago
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 60+ days ago
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your...
In Person Full TimeCustomer Service Rep(02040) - 3033 Church St
- Domino's Pizza
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 90+ days ago
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 90+ days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
In PersonCustomer Service Representative
- University of Wisconsin Platteville
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 90+ days ago
- Stevens Point, WI (16 miles from Wisconsin Rapids, WI)
- 90+ days ago
Position Title: Customer Service Representative Job Category: University Staff Employment Type: Regular Job Profile: Customer Svcs Rep Job Duties: The Customer Service Representative is responsible...
In PersonDemographic Data for Wisconsin Rapids, WI
Moving to Wisconsin Rapids, WI? Find some basic demographic data about Wisconsin Rapids, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wisconsin Rapids, WI
Highest Education Level
Customer Service Representatives in Wisconsin Rapids, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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