Customer Service Representative Jobs in Wausau, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Loan Consultant I)
- Lendmark
- Schofield, WI (10 miles from Wausau, WI)
- 21 hours ago
- Schofield, WI (10 miles from Wausau, WI)
- 21 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
In PersonCustomer Account Representative PART TIME
- J.D. Byrider
- Wausau, WI
- 11 days ago
- Wausau, WI
- 11 days ago
Byrider- Customer Account Rep- 2600 N 20th Ave, Wausau, WI 54401 Kocourek Byrider is seeking a motivated and detail-oriented Customer Account Representative to support our CNAC financing program....
In Person Part TimeCustomer Service Representative - Home Medical Equipment
- Aspirus Wausau Hospital
- Wausau, WI
- 12 days ago
- Wausau, WI
- 12 days ago
Aspirus At Home in Wausau, WI is seeking a CUSTOMER SERVICE REPRESENTATIVE to join our field team!...
In PersonByrider- Customer Account Rep- 2600 N 20th Ave, Wausau, WI 54401 Kocourek Byrider is seeking a motivated and detail-oriented Customer Account Representative to support our CNAC financing program....
In PersonCustomer Service / Referral Service Representative (Hybrid in Marshfield Clinic Service Area)
- Marshfield Clinic
- Weston, WI (10 miles from Wausau, WI)
- 14 days ago
- Weston, WI (10 miles from Wausau, WI)
- 14 days ago
Careers With Purpose Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care...
Hybrid Full TimeAt Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
In PersonCustomer Service Representative
- ABR Employment Services
- Kronenwetter, WI (13 miles from Wausau, WI)
- 22 days ago
- Kronenwetter, WI (13 miles from Wausau, WI)
- 22 days ago
a PART-TIME Customer Service Representative for a financial company in Kronenwetter, Wisconsin....
In PersonCustomer Services Representative-Waudena
- Wausau Supply
- Schofield, WI (10 miles from Wausau, WI)
- 30+ days ago
- Schofield, WI (10 miles from Wausau, WI)
- 30+ days ago
A Customer Service Representative will possess and demonstrate: Consistently display a positive and helpful attitude with customer and co-workers....
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Care Specialist - Part Time
- Foot Locker Inc.
- Wausau, WI
- 30+ days ago
- Wausau, WI
- 30+ days ago
Overview At Foot Locker we obsess over the customer. This is where you come in! We are looking for multiple part-time Customer Care Specialists, a role that is vital to our company's success. You...
In Person Part TimeAirport Agent - Ramp and Customer Service
- ENVOY AIR INC.
- Mosinee, WI (13 miles from Wausau, WI)
- 30+ days ago
- Mosinee, WI (13 miles from Wausau, WI)
- 30+ days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at CWA and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
In PersonCustomer Experience Specialist - Part Time (20-25 Hrs/Wk)
- IncredibleBank
- Wausau, WI
- 30+ days ago
- Wausau, WI
- 30+ days ago
Customer Experience Specialist - Part Time (20-25 Hrs/Wk) Location: 327 North 17th Avenue, Wausau, WI, 54401, United States Employee Type: PT Regular Non-Exempt Contact Information Name: brittney...
In Person Part TimeYouth Apprenticeship/Student Customer Service Representative
- Peoples State Bank
- Wausau, WI
- 30+ days ago
- Wausau, WI
- 30+ days ago
Your day to day as a Youth Apprenticeship/Student Customer Service Representative As a Youth Apprenticeship/Student Customer Service Representative at Peoples State Bank, you'll be at the forefront...
In PersonCustomer Support Specialist (Call Center) - Part Time (20-25 Hrs/Wk)
- IncredibleBank
- Wausau, WI
- 45+ days ago
- Wausau, WI
- 45+ days ago
Customer Support Specialist (Call Center) - Part Time (20-25 Hrs/Wk) Location: 327 North 17th Avenue, Wausau, WI, 54401, United States Employee Type: PT Regular Non-Exempt Contact Information...
In Person Part TimeCustomer Experience Representative - Central Wisconsin Airport
- National Car Alamo
- Mosinee, WI (13 miles from Wausau, WI)
- 45+ days ago
- Mosinee, WI (13 miles from Wausau, WI)
- 45+ days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In PersonDemographic Data for Wausau, WI
Moving to Wausau, WI? Find some basic demographic data about Wausau, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Wausau, WI
Highest Education Level
Customer Service Representatives in Wausau, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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