Customer Service Representative Jobs in Wausau, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist (Shared-Multiple Locations)
- Wausau, WI
- moments ago
- Wausau, WI
- moments ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Account Representative
- Weston, WI (10 miles from Wausau, WI)
- 3 hours ago
- Weston, WI (10 miles from Wausau, WI)
- 3 hours ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Store Customer Service Specialist (Shared-Multiple Locations)
- Wausau, WI
- 1 day ago
- Wausau, WI
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Schofield, WI (10 miles from Wausau, WI)
- 2 days ago
- Schofield, WI (10 miles from Wausau, WI)
- 2 days ago
Customer Support Specialist Schofield, WI 54476 Posted: 04/28/2025 Job Number: 759953 Pay Rate: 17.00 Industry: Capital Equipment JOB DESCRIPTION Position Title: Customer Support Specialist Wage:...
Youth Apprenticeship/Student Customer Service Representative
- Marathon, WI (5 miles from Wausau, WI)
- 2 days ago
- Marathon, WI (5 miles from Wausau, WI)
- 2 days ago
Your day to day as a Youth Apprenticeship/Student Customer Service Representative As a Youth Apprenticeship/Student Customer Service Representative at Peoples State Bank, you'll be at the forefront...
Are you the Customer Service Representative Part Time we're looking for?...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Central Wisconsin Airport
- Mosinee, WI (13 miles from Wausau, WI)
- 10 days ago
- Mosinee, WI (13 miles from Wausau, WI)
- 10 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Warranty Representative
- Schofield, WI (10 miles from Wausau, WI)
- 12 days ago
- Schofield, WI (10 miles from Wausau, WI)
- 12 days ago
WHO WE ARE: Founded in 1947 and headquartered in Schofield, Wisconsin, Wausau Supply Company has a history of providing top-quality building materials to authorized retailers across the United...
What does a Customer Service Representative do?...
Description Join the Sportsman's Warehouse Team! Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the...
Position Overview The Customer Service Representative (CSR) position is responsible for providing high quality, consistent and efficient service to our customers through daily interaction with clients...
Customer Experience Specialist
- Merrill, WI (18 miles from Wausau, WI)
- 27 days ago
- Merrill, WI (18 miles from Wausau, WI)
- 27 days ago
IncredibleBank TITLE Customer Experience Specialist CATEGORY Community Banking DESCRIPTION We know what you're thinking. "What kind of name is IncredibleBank?" Well, we're glad you asked. With a...
Customer Service Representative
- Merrill, WI (18 miles from Wausau, WI)
- 28 days ago
- Merrill, WI (18 miles from Wausau, WI)
- 28 days ago
Service Center Merrill JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Demographic Data for Wausau, WI
Moving to Wausau, WI? Find some basic demographic data about Wausau, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wausau, WI
Highest Education Level
Customer Service Representatives in Wausau, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »