Customer Service Representative Jobs in Racine, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Franklin, WI (15 miles from Racine, WI)
- 3 hours ago
- Franklin, WI (15 miles from Racine, WI)
- 3 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative Empower Communities with Us!
- Antioch, IL (23 miles from Racine, WI)
- 17 hours ago
- Antioch, IL (23 miles from Racine, WI)
- 17 hours ago
This job was posted by : For more information, please see: **Position Overview**\ We are looking for an enthusiastic and empathetic **Customer Service Representative** who thrives on helping others....
A/R Customer Resolution Specialist
- Franklin, WI (15 miles from Racine, WI)
- 1 day ago
- Franklin, WI (15 miles from Racine, WI)
- 1 day ago
Krones designs, develops, manufactures, and installs both machines and complete packaging lines. We have become one of the leading system suppliers for breweries and beverage producers as well as...
Part Time Cashier / Customer Service Team Member
- Muskego, WI (20 miles from Racine, WI)
- 1 day ago
- Muskego, WI (20 miles from Racine, WI)
- 1 day ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Customer Service Sales Support
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
JOB REQUIREMENTS: Role and Responsibilities: The Customer Service & Sales Support Associate serves as the front-line contact for customers by phone, email, and in-person visits. This role is...
Customer Service Representative
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
JOB REQUIREMENTS: \$17.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves...
Store Customer Service Specialist (Zone-Multiple Locations)
- Kenosha, WI (7 miles from Racine, WI)
- 2 days ago
- Kenosha, WI (7 miles from Racine, WI)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Fully Remote - Bilingual Client Services Representative
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 2 days ago
Show more Last updated: 30+ days ago Remote Bilingual Customer Service Representative Mass Markets AR, US Remote Full-time MCI is a leading Business Process Outsourcing (BPO) company that specializes...
Remote WorkStore Customer Service Specialist (Zone-Multiple Locations)
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 3 days ago
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Cashier
- Wadsworth, IL (21 miles from Racine, WI)
- 3 days ago
- Wadsworth, IL (21 miles from Racine, WI)
- 3 days ago
Req ID: 459449 Address: 43100 US Hwy 41 Wadsworth, IL, 60083 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Representative
- New Berlin, WI (22 miles from Racine, WI)
- 3 days ago
- New Berlin, WI (22 miles from Racine, WI)
- 3 days ago
Location: New Berlin, WI 100% on-site Description Answer incoming calls and provide professional, empathetic customer support Process and follow up on customer orders with accuracy and efficiency...
- Kenosha, WI (7 miles from Racine, WI)
- 4 days ago
- Kenosha, WI (7 miles from Racine, WI)
- 4 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Service Representative - Bilingual
- Rochester, WI (22 miles from Racine, WI)
- 4 days ago
- Rochester, WI (22 miles from Racine, WI)
- 4 days ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative
- Big Bend, WI (24 miles from Racine, WI)
- 4 days ago
- Big Bend, WI (24 miles from Racine, WI)
- 4 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Bilingual Customer Account Representative
- Caledonia, WI (10 miles from Racine, WI)
- 5 days ago
- Caledonia, WI (10 miles from Racine, WI)
- 5 days ago
Customer Account Representative Who We Are At Get It Now!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers hands...
Demographic Data for Racine, WI
Moving to Racine, WI? Find some basic demographic data about Racine, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Racine, WI
Highest Education Level
Customer Service Representatives in Racine, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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