Customer Service Representative Jobs in Racine, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- MCC
- Oak Creek, WI (12 miles from Racine, WI)
- 2 days ago
- Oak Creek, WI (12 miles from Racine, WI)
- 2 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
In PersonCustomer Service Representative
- The Boyd Group
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
Company: Gerber Collision & Glass Great Teams Dont Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...
In Person Part TimeBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
The individual selected for this role will be expected to work at stores within a 15 mile radius of Store #3025, located at: 4278 S. 27th Street, Milwaukee WI 53221 This is a Full-Time job...
In Person- Valvoline Inc.
- Muskego, WI (20 miles from Racine, WI)
- 2 days ago
- Muskego, WI (20 miles from Racine, WI)
- 2 days ago
Geared for the Driven At Klees-Sulok Oil Companies, Inc., a franchisee of Valvoline Instant Oil Change SM (VIOC), it all starts with our people. We demonstrate that belief every day by living a...
In PersonCustomer Service Representative
- Oak Creek, WI (12 miles from Racine, WI)
- 2 days ago
- Oak Creek, WI (12 miles from Racine, WI)
- 2 days ago
Apply Now Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by...
In PersonBusiness-to-Consumer Customer Service Representative (Manufacturing)
- Parallel Employment
- Kenosha, WI (7 miles from Racine, WI)
- 2 days ago
- Kenosha, WI (7 miles from Racine, WI)
- 2 days ago
Parallel Employment Group is seeking a motivated Business-to-Consumer Customer Service Representative to join a growing manufacturing company....
In Person- Five Star Solutions
- Milwaukee, WI (22 miles from Racine, WI)
- 4 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 4 days ago
Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemotePart Time Customer Service Associate
- Hertz
- Milwaukee, WI (22 miles from Racine, WI)
- 5 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 5 days ago
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
In Person Part TimeCustomer Service Representative - FT
- Avis Budget Group
- Milwaukee, WI (22 miles from Racine, WI)
- 5 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 5 days ago
$17.00/hourShift Premium may Apply Were hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experienceno matter where theyre headed? If youre...
In PersonPre-Press Graphic Designer and Customer Support Specialist
- Janglo Israel
- Milwaukee, WI (22 miles from Racine, WI)
- 5 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 5 days ago
May 27, 2026 | Jobs | Graphic design | Modiin / Chashmonaim Pre-Press Graphic Designer and Customer Support Specialist Full Time ... ... 6543 N SIdney PL Glendale WI 53209 USA Glendale Pre-Press...
Hybrid Full TimeCustomer Service Representative
- Uline, Inc.
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 5 days ago
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 5 days ago
Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning potential!...
In PersonInstructional Designer - Customer Service
- Uline, Inc.
- Somers, WI (8 miles from Racine, WI)
- 5 days ago
- Somers, WI (8 miles from Racine, WI)
- 5 days ago
Instructional Designer - Customer Service Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Have a passion for designing engaging learning tools to ignite the potential in others? Support learning...
In PersonOperations Specialist (Healthcare Customer Service)
- TEKsystems
- Greenfield, WI (21 miles from Racine, WI)
- 6 days ago
- Greenfield, WI (21 miles from Racine, WI)
- 6 days ago
Service Representatives (CSRs) and sales team functions Collaborate with PAP Technicians and cross-functional teams Participate in an on-call rotation after the contract period (up to 2 times/month...
In PersonCustomer Service Representative--Chicago, Illinois
- OPC Pest Services
- Antioch, IL (23 miles from Racine, WI)
- 6 days ago
- Antioch, IL (23 miles from Racine, WI)
- 6 days ago
W e're searching for our next Customer Service Representative and i f you're looking for competitive wages and you embrace an engaged, team-centered work environment as you work to assist technicians...
RemoteCustomer Service - Patient Registration Representative
- R1 RCM
- Milwaukee, WI (22 miles from Racine, WI)
- 6 days ago
- Milwaukee, WI (22 miles from Racine, WI)
- 6 days ago
As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....
In PersonDemographic Data for Racine, WI
Moving to Racine, WI? Find some basic demographic data about Racine, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Racine, WI
Highest Education Level
Customer Service Representatives in Racine, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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