Customer Service Representative Jobs in Racine, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 97 Jobs

Customer Service Representative

  • MCC
  • Oak Creek, WI (12 miles from Racine, WI)
  • 2 days ago
  • Oak Creek, WI (12 miles from Racine, WI)
  • 2 days ago

Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...

In Person

Customer Service Representative

  • The Boyd Group
  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago

Company: Gerber Collision & Glass Great Teams Dont Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and...

In Person Part Time

Bilingual Multi-Location Customer Service Specialist (Spanish)

  • Sherwin Williams
  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 1 day ago

The individual selected for this role will be expected to work at stores within a 15 mile radius of Store #3025, located at: 4278 S. 27th Street, Milwaukee WI 53221 This is a Full-Time job...

In Person

Customer Service Advisor

  • Valvoline Inc.
  • Muskego, WI (20 miles from Racine, WI)
  • 2 days ago
  • Muskego, WI (20 miles from Racine, WI)
  • 2 days ago

Geared for the Driven At Klees-Sulok Oil Companies, Inc., a franchisee of Valvoline Instant Oil Change SM (VIOC), it all starts with our people. We demonstrate that belief every day by living a...

In Person

Customer Service Representative

  • Oak Creek, WI (12 miles from Racine, WI)
  • 2 days ago
  • Oak Creek, WI (12 miles from Racine, WI)
  • 2 days ago

Apply Now Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by...

In Person

Business-to-Consumer Customer Service Representative (Manufacturing)

  • Parallel Employment
  • Kenosha, WI (7 miles from Racine, WI)
  • 2 days ago
  • Kenosha, WI (7 miles from Racine, WI)
  • 2 days ago

Parallel Employment Group is seeking a motivated Business-to-Consumer Customer Service Representative to join a growing manufacturing company....

In Person

Customer Service Mon-Fri

  • Five Star Solutions
  • Milwaukee, WI (22 miles from Racine, WI)
  • 4 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 4 days ago

Music lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...

Remote

Part Time Customer Service Associate

  • Hertz
  • Milwaukee, WI (22 miles from Racine, WI)
  • 5 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 5 days ago

The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...

In Person Part Time

Customer Service Representative - FT

  • Avis Budget Group
  • Milwaukee, WI (22 miles from Racine, WI)
  • 5 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 5 days ago

$17.00/hourShift Premium may Apply Were hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experienceno matter where theyre headed? If youre...

In Person

Pre-Press Graphic Designer and Customer Support Specialist

  • Janglo Israel
  • Milwaukee, WI (22 miles from Racine, WI)
  • 5 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 5 days ago

May 27, 2026 | Jobs | Graphic design | Modiin / Chashmonaim Pre-Press Graphic Designer and Customer Support Specialist Full Time ... ... 6543 N SIdney PL Glendale WI 53209 USA Glendale Pre-Press...

Hybrid Full Time

Customer Service Representative

  • Uline, Inc.
  • Pleasant Prairie, WI (14 miles from Racine, WI)
  • 5 days ago
  • Pleasant Prairie, WI (14 miles from Racine, WI)
  • 5 days ago

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning potential!...

In Person

Instructional Designer - Customer Service

  • Uline, Inc.
  • Somers, WI (8 miles from Racine, WI)
  • 5 days ago
  • Somers, WI (8 miles from Racine, WI)
  • 5 days ago

Instructional Designer - Customer Service Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Have a passion for designing engaging learning tools to ignite the potential in others? Support learning...

In Person

Operations Specialist (Healthcare Customer Service)

  • TEKsystems
  • Greenfield, WI (21 miles from Racine, WI)
  • 6 days ago
  • Greenfield, WI (21 miles from Racine, WI)
  • 6 days ago

Service Representatives (CSRs) and sales team functions Collaborate with PAP Technicians and cross-functional teams Participate in an on-call rotation after the contract period (up to 2 times/month...

In Person

Customer Service Representative--Chicago, Illinois

  • OPC Pest Services
  • Antioch, IL (23 miles from Racine, WI)
  • 6 days ago
  • Antioch, IL (23 miles from Racine, WI)
  • 6 days ago

W e're searching for our next Customer Service Representative and i f you're looking for competitive wages and you embrace an engaged, team-centered work environment as you work to assist technicians...

Remote

Customer Service - Patient Registration Representative

  • R1 RCM
  • Milwaukee, WI (22 miles from Racine, WI)
  • 6 days ago
  • Milwaukee, WI (22 miles from Racine, WI)
  • 6 days ago

As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....

In Person

Demographic Data for Racine, WI

Moving to Racine, WI? Find some basic demographic data about Racine, WI below.


Local
National
128,061
2,276
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Racine, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Racine, WI offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Racine, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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