Customer Service Representative Jobs in Racine, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 5 days ago
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 5 days ago
$1,500 Sign on Bonus (paid at 90 days of service) $22.75/hour - $27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a...
Inside Sales Print and Promotion, Quill
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 60+ days ago
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 60+ days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill makes the job of ordering supplies easier and more rewarding. While delivering everything...
Sales Business Development Representative
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 6 days ago
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 6 days ago
$1,500 Sign on Bonus (paid at 90 days of service) Pay Rate: $22.75/hour - $27.00/hour, plus commission Quill.com makes the job of ordering supplies easier and more rewarding. While delivering...
Customer Service - Self Storage Manager
- Milwaukee, WI (22 miles from Racine, WI)
- moments ago
- Milwaukee, WI (22 miles from Racine, WI)
- moments ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative - FULL TIME SEASONAL
- Milwaukee, WI (22 miles from Racine, WI)
- moments ago
- Milwaukee, WI (22 miles from Racine, WI)
- moments ago
Customer Service Representatives – Work from Home! Now accepting applications for Seasonal Full-Time staff until October 2025 Must be located in Wisconsin Why Join Us?...
Remote WorkCustomer Service Representative
- Milwaukee, WI (22 miles from Racine, WI)
- 1 hour ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 hour ago
As a Senior Customer Experience Representative, youll provide support to customers and serve as a subject matter expert on key customer issues. You will play a key role in ensuring exceptional...
Customer Service Specialist Job Description This role involves providing clinical and safety assessments of post-marketing events to ensure compliance with global regulations. The position...
Representative II, Customer Service (CLS) (1st Shift) - Pleasant Prairie WI
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 14 hours ago
- Pleasant Prairie, WI (14 miles from Racine, WI)
- 14 hours ago
Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...
Customer Service Representative (Loan Consultant II)
- Oak Creek, WI (12 miles from Racine, WI)
- 16 hours ago
- Oak Creek, WI (12 miles from Racine, WI)
- 16 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Kenosha, WI (7 miles from Racine, WI)
- 17 hours ago
- Kenosha, WI (7 miles from Racine, WI)
- 17 hours ago
Customer Support Specialist Pay from $24 to $29 per hour with significant growth and earning potential! Includes $2 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast,...
Customer Support Specialist - Overnights
- Kenosha, WI (7 miles from Racine, WI)
- 17 hours ago
- Kenosha, WI (7 miles from Racine, WI)
- 17 hours ago
Customer Support Specialist - Overnights Pay from $26 to $33 per hour with significant growth and earning potential! Includes $4 Shift Differential Kenosha Branch 12355 Uline Way, Kenosha, WI...
Customer Service Management Trainee
- Kenosha, WI (7 miles from Racine, WI)
- 17 hours ago
- Kenosha, WI (7 miles from Racine, WI)
- 17 hours ago
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....
Customer Support Specialist - Bilingual
- Kenosha, WI (7 miles from Racine, WI)
- 17 hours ago
- Kenosha, WI (7 miles from Racine, WI)
- 17 hours ago
Customer Support Specialist - Bilingual Pay from $23 to $28 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly and customer...
Transportation Customer Service Representative
- Kenosha, WI (7 miles from Racine, WI)
- 1 day ago
- Kenosha, WI (7 miles from Racine, WI)
- 1 day ago
COME JOIN THE TEAM! Quality Carriers, Inc. (QC), headquartered in Tampa, FL, is North America's largest bulk liquid chemical carrier. Through a network of more than 100 terminals and facilities,...
Customer Service Representative
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
- Milwaukee, WI (22 miles from Racine, WI)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Racine, WI
Moving to Racine, WI? Find some basic demographic data about Racine, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Racine, WI
Highest Education Level
Customer Service Representatives in Racine, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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