Customer Service Representative Jobs in Kenosha, WI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 101 Jobs

Customer Service Representative

  • Waukegan, IL (18 miles from Kenosha, WI)
  • 8 days ago
  • Waukegan, IL (18 miles from Kenosha, WI)
  • 8 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Sales Account Manager

  • Waukegan, IL (18 miles from Kenosha, WI)
  • 14 days ago
  • Waukegan, IL (18 miles from Kenosha, WI)
  • 14 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Inside Sales-Reactivation Specialist

  • Waukegan, IL (18 miles from Kenosha, WI)
  • 18 days ago
  • Waukegan, IL (18 miles from Kenosha, WI)
  • 18 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Territory Sales Executive

  • Burlington, WI (22 miles from Kenosha, WI)
  • 18 days ago
  • Burlington, WI (22 miles from Kenosha, WI)
  • 18 days ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Customer Service Rep(02751) - 646 Rte 173

  • Antioch, IL (17 miles from Kenosha, WI)
  • 2 hours ago
  • Antioch, IL (17 miles from Kenosha, WI)
  • 2 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Pharmacy Customer Service Associate

  • Oak Creek, WI (18 miles from Kenosha, WI)
  • 9 hours ago
  • Oak Creek, WI (18 miles from Kenosha, WI)
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Kwik Spirits

  • Kenosha, WI
  • 16 hours ago
  • Kenosha, WI
  • 16 hours ago

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Kwik Spirits 528 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...

Customer Service Associate

  • Hainesville, IL (23 miles from Kenosha, WI)
  • 17 hours ago
  • Hainesville, IL (23 miles from Kenosha, WI)
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Round Lake Park, IL (24 miles from Kenosha, WI)
  • 1 day ago
  • Round Lake Park, IL (24 miles from Kenosha, WI)
  • 1 day ago

Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...

Customer Service Rep(02106) - 2181 E Rawson Avw

  • Oak Creek, WI (18 miles from Kenosha, WI)
  • 1 day ago
  • Oak Creek, WI (18 miles from Kenosha, WI)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Manager, Supply Chain Customer Service

  • Greendale, WI (23 miles from Kenosha, WI)
  • 2 days ago
  • Greendale, WI (23 miles from Kenosha, WI)
  • 2 days ago

This is a leadership position with a direct report of a Customer Service Representative reporting into the role. This position is 100% based onsite in Greendale, IN....

Customer Service Rep(02891) - 38973 Lewis Ave

  • Beach Park, IL (13 miles from Kenosha, WI)
  • 2 days ago
  • Beach Park, IL (13 miles from Kenosha, WI)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(02778) - 308 W. Rollins Rd

  • Round Lake Beach, IL (24 miles from Kenosha, WI)
  • 2 days ago
  • Round Lake Beach, IL (24 miles from Kenosha, WI)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Eyewear Customer Service/Sales Advisor

  • Grayslake, IL (23 miles from Kenosha, WI)
  • 2 days ago
  • Grayslake, IL (23 miles from Kenosha, WI)
  • 2 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Store Customer Service Specialist (Shared Muskego/Mukwonago)

  • Muskego, WI (23 miles from Kenosha, WI)
  • 3 days ago
  • Muskego, WI (23 miles from Kenosha, WI)
  • 3 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Demographic Data for Kenosha, WI

Moving to Kenosha, WI? Find some basic demographic data about Kenosha, WI below.


Local
National
113,121
2,207
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Kenosha, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Kenosha, WI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kenosha, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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