Customer Service Representative Jobs in Janesville, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Country View Veterinary Service - WI
- Oregon, WI (22 miles from Janesville, WI)
- 1 day ago
- Oregon, WI (22 miles from Janesville, WI)
- 1 day ago
We're looking to add another Customer Service Representative who is passionate about providing exceptional customer service to our team, and would love for you to join us today!...
Customer Service Representative (Loan Consultant I)
- Janesville, WI
- 2 days ago
- Janesville, WI
- 2 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative (Loan Consultant II)
- Delavan, WI (20 miles from Janesville, WI)
- 2 days ago
- Delavan, WI (20 miles from Janesville, WI)
- 2 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Edgerton, WI (8 miles from Janesville, WI)
- 2 days ago
- Edgerton, WI (8 miles from Janesville, WI)
- 2 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 1500 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors, such...
If so, we want YOU to join our Water Utility Division team at the City of Janesville (CoJ) as a Customer Service Representative (CSR)!...
Returns Customer Service Associate (Part-Time)
- Stoughton, WI (16 miles from Janesville, WI)
- 4 days ago
- Stoughton, WI (16 miles from Janesville, WI)
- 4 days ago
Meeting & Understanding Customers Returns Customer Service Associate (Part-Time) Stoughton, United States Customer Relations Part time Job Description Job ID: 288456 Date posted: 22/04/2025 Why we...
Part Time Cashier / Customer Service Team Member
- Delavan, WI (20 miles from Janesville, WI)
- 5 days ago
- Delavan, WI (20 miles from Janesville, WI)
- 5 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
JOB REQUIREMENTS: Overview Responds to all incoming correspondence andtelephone inquiries directly related to the position in a professionalmanner consistent with the health system\'s mission....
Retail Sales Associate - Part Time
- South Beloit, IL (17 miles from Janesville, WI)
- 7 days ago
- South Beloit, IL (17 miles from Janesville, WI)
- 7 days ago
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...
Customer Service Representative / Project Coordinator
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 8 days ago
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 8 days ago
Responsibilities Interact with customers regularly by phone, email or in person to develop and maintain an excellent relationship. Reviews the purchase requirements for each job; initiates the...
Customer Service Associate - Temporary
- Roscoe, IL (21 miles from Janesville, WI)
- 9 days ago
- Roscoe, IL (21 miles from Janesville, WI)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Roscoe, IL (21 miles from Janesville, WI)
- 11 days ago
- Roscoe, IL (21 miles from Janesville, WI)
- 11 days ago
Req ID: 459043 Address: 13477 Quality Dr. Roscoe, IL, 61073 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Company Summary Zoro.com is a leading eCommerce platform offering nearly 15 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the...
- Whitewater, WI (18 miles from Janesville, WI)
- 13 days ago
- Whitewater, WI (18 miles from Janesville, WI)
- 13 days ago
Coperion K-Tron is looking for a Customer Service/Sales Representative located in Whitewater, WI or Kansas City, MO. The Customer Service/Sales Representative will be responsible for acting as...
Demographic Data for Janesville, WI
Moving to Janesville, WI? Find some basic demographic data about Janesville, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Janesville, WI
Highest Education Level
Customer Service Representatives in Janesville, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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