Customer Service Representative Jobs in Janesville, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Mon-Fri, 10AM-6:30PM)
- Midwest Refrigerated Services
- Beloit, WI (11 miles from Janesville, WI)
- 2 days ago
- Beloit, WI (11 miles from Janesville, WI)
- 2 days ago
Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL...
In PersonAdditional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
In Person- Kwik Trip
- Edgerton, WI (8 miles from Janesville, WI)
- 5 days ago
- Edgerton, WI (8 miles from Janesville, WI)
- 5 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Stop-N-Go 1500 Pay Range: $15.00 to $20.30 Shift: Variable Actual pay will be based on various factors, such...
In PersonCustomer Service Representative
- GFL Environmental
- Janesville, WI
- 6 days ago
- Janesville, WI
- 6 days ago
One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: Ability to implement solutions to general and specific customer concerns....
In PersonCustomer Service Rep - Beloit (Inman Parkway)
- Bank First National Corporation
- Beloit, WI (11 miles from Janesville, WI)
- 7 days ago
- Beloit, WI (11 miles from Janesville, WI)
- 7 days ago
About the Role: Customer Service Representative (CSR) As a CSR, you're the face of the bank, building relationships, solving problems, and helping guests achieve their financial goals....
In PersonCustomer Service Representative
- Americold
- Jefferson, WI (23 miles from Janesville, WI)
- 8 days ago
- Jefferson, WI (23 miles from Janesville, WI)
- 8 days ago
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and...
In Person- Spherion
- Stoughton, WI (16 miles from Janesville, WI)
- 8 days ago
- Stoughton, WI (16 miles from Janesville, WI)
- 8 days ago
We are seeking an organized, detail-oriented and Customer Service Coordinator to join our team. In this role, you will serve as a primary point of contact for our clients while managing the...
In PersonStudent Client Service Associate - Youth Apprenticeship
- Lake Ridge Bank
- Cottage Grove, WI (24 miles from Janesville, WI)
- 8 days ago
- Cottage Grove, WI (24 miles from Janesville, WI)
- 8 days ago
Student Client Service Associate - Youth Apprenticeship at Lake Ridge Bank Student Client Service Associate - Youth Apprenticeship at Lake Ridge Bank in Cottage Grove, Wisconsin Posted in 4 days...
In PersonAutomotive Customer Service / BDC Representative (In Person, No Remote)
- Kunes Auto Group
- Delavan, WI (20 miles from Janesville, WI)
- 12 days ago
- Delavan, WI (20 miles from Janesville, WI)
- 12 days ago
Full-Time | Hourly + Bonus Kunes Auto & RV Grouprecognized by Automotive News as one of the Best Dealerships to Work Foris hiring Call Center Representatives (BDC) in Delavan, WI. This is a...
In PersonCustomer Service Associate - Nights/Weekends
- Raising Cane's
- Janesville, WI
- 13 days ago
- Janesville, WI
- 13 days ago
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representative
- U-Haul
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 16 days ago
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 16 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- Baker Manufacturing Comp Any LLC
- Evansville, WI (10 miles from Janesville, WI)
- 17 days ago
- Evansville, WI (10 miles from Janesville, WI)
- 17 days ago
Customer Success Specialist - Technical/Sales Growth Track Department: Customer Success Location: Evansville, WI Reports To: Sr. Director of Customer Success and Marketing Work Arrangement: Hybrid...
RemoteCareer paths start between $14.50 and $15/hr with 40 hour work weeks. To qualify for this position, you must live in Wisconsin. Why start building your career at Afni? We believe in you and invest...
RemoteDistribution Customer Service Representative
- NFI Industries
- Janesville, WI
- 21 days ago
- Janesville, WI
- 21 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
In Person- Mercy Health System Corporation
- Janesville, WI
- 21 days ago
- Janesville, WI
- 21 days ago
OVERVIEW Support health insurance members by answering questions, resolving complex issues, and helping patients understand their benefits, coverage, pharmacy needs, and authorization requests....
In PersonDemographic Data for Janesville, WI
Moving to Janesville, WI? Find some basic demographic data about Janesville, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Janesville, WI
Highest Education Level
Customer Service Representatives in Janesville, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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