Customer Service Representative Jobs in Janesville, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Construction
- Janesville, WI
- 13 hours ago
- Janesville, WI
- 13 hours ago
Be Yourself. Build Your Career. Be Exceptional Together. At Werner Electric Supply, we're more than an electrical distributor - we're a community that empowers people to grow, innovate, and truly...
- Beloit, WI (11 miles from Janesville, WI)
- 2 days ago
- Beloit, WI (11 miles from Janesville, WI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & Technical Support Manager
- Cottage Grove, WI (24 miles from Janesville, WI)
- 2 days ago
- Cottage Grove, WI (24 miles from Janesville, WI)
- 2 days ago
Job Type Full-time Description About Us: As a worldwide fitness, wellness, and health leader built on family values, Johnson Health Tech serves people who want to live better lives with products...
- Edgerton, WI (8 miles from Janesville, WI)
- 2 days ago
- Edgerton, WI (8 miles from Janesville, WI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Evansville, WI (10 miles from Janesville, WI)
- 2 days ago
- Evansville, WI (10 miles from Janesville, WI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Brodhead, WI (17 miles from Janesville, WI)
- 2 days ago
- Brodhead, WI (17 miles from Janesville, WI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- South Beloit, IL (17 miles from Janesville, WI)
- 2 days ago
- South Beloit, IL (17 miles from Janesville, WI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 2 days ago
- Fort Atkinson, WI (17 miles from Janesville, WI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Associate Customer Service RepresentativeWork Mode:RemoteLocation:Remote - Kohler WisconsinOpportunityThe Associate Customer Service Representative (B2B) providesworld-class support to domestic, international...
Remote WorkAdditional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient...
Customer Service Rep(02081) - 5041 Caddis Bend Unit C
- Fitchburg, WI (22 miles from Janesville, WI)
- 6 days ago
- Fitchburg, WI (22 miles from Janesville, WI)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Stoughton, WI (16 miles from Janesville, WI)
- 6 days ago
- Stoughton, WI (16 miles from Janesville, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Fitchburg, WI (22 miles from Janesville, WI)
- 6 days ago
- Fitchburg, WI (22 miles from Janesville, WI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Janesville, WI
Moving to Janesville, WI? Find some basic demographic data about Janesville, WI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Janesville, WI
Highest Education Level
Customer Service Representatives in Janesville, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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