Customer Service Representative Jobs in Germantown, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (CSR)
- Pewaukee, WI (12 miles from Germantown, WI)
- 5 hours ago
- Pewaukee, WI (12 miles from Germantown, WI)
- 5 hours ago
(Industry Experience Required) Summary: The Customer Service Representative (CSR) is responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions...
Customer Service Rep(02024) - N168W22724 Prairie View Lane
- Jackson, WI (5 miles from Germantown, WI)
- 2 hours ago
- Jackson, WI (5 miles from Germantown, WI)
- 2 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Experience Coordinator (Part-Time) - Brookfield, WI
- Brookfield, WI (12 miles from Germantown, WI)
- 3 hours ago
- Brookfield, WI (12 miles from Germantown, WI)
- 3 hours ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Client Service Specialist - Commercial Lines
- Elm Grove, WI (13 miles from Germantown, WI)
- 4 hours ago
- Elm Grove, WI (13 miles from Germantown, WI)
- 4 hours ago
WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...
- Waukesha, WI (14 miles from Germantown, WI)
- 10 hours ago
- Waukesha, WI (14 miles from Germantown, WI)
- 10 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Lab Client Services Representative
- Waukesha, WI (14 miles from Germantown, WI)
- 23 hours ago
- Waukesha, WI (14 miles from Germantown, WI)
- 23 hours ago
JOB REQUIREMENTS: We Are Hiring:Lab Client Services Representative -Waukesha - Every Other Weekend, 2nd Shift Begin your story withProHealth CareLaboratory Services.Enjoy ourvideo seriesfeaturing...
Customer Service Representative III
- Wauwatosa, WI (13 miles from Germantown, WI)
- 1 day ago
- Wauwatosa, WI (13 miles from Germantown, WI)
- 1 day ago
Customer Service Representative III#25-57409 Wauwatosa, WI All On-site Job Description Notes from manager- Candidates now must live in Mountain or Pacific time....
Customer Service Delivery Driver
- New Berlin, WI (17 miles from Germantown, WI)
- 1 day ago
- New Berlin, WI (17 miles from Germantown, WI)
- 1 day ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service Representative - Beverage
- Pewaukee, WI (12 miles from Germantown, WI)
- 1 day ago
- Pewaukee, WI (12 miles from Germantown, WI)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE Belong to the Boelter community that brings people together......
Store Customer Service Specialist (Shared-Multiple Locations)
- Port Washington, WI (18 miles from Germantown, WI)
- 1 day ago
- Port Washington, WI (18 miles from Germantown, WI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - Oconomowoc Office
- Oconomowoc, WI (21 miles from Germantown, WI)
- 1 day ago
- Oconomowoc, WI (21 miles from Germantown, WI)
- 1 day ago
Waukesha State Bank - The Bank of Friendly Service, is looking for enthusiastic individuals who are passionate about building relationships with customers, but don't want the grind of retail...
Customer Service Representative - Meadowbrook Dr. Office
- Waukesha, WI (14 miles from Germantown, WI)
- 1 day ago
- Waukesha, WI (14 miles from Germantown, WI)
- 1 day ago
Waukesha State Bank - The Bank of Friendly Service, is looking for enthusiastic individuals who are passionate about building relationships with customers, but don't want the grind of retail...
GEHC - Customer Service Representative III
- Wauwatosa, WI (13 miles from Germantown, WI)
- 1 day ago
- Wauwatosa, WI (13 miles from Germantown, WI)
- 1 day ago
They need to have call center experience and strong excel skills....
Pharmacy Customer Service Associate
- Milwaukee, WI (17 miles from Germantown, WI)
- 1 day ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Bilingual
- Pewaukee, WI (12 miles from Germantown, WI)
- 1 day ago
- Pewaukee, WI (12 miles from Germantown, WI)
- 1 day ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Demographic Data for Germantown, WI
Moving to Germantown, WI? Find some basic demographic data about Germantown, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Germantown, WI
Highest Education Level
Customer Service Representatives in Germantown, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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