Customer Service Representative Jobs in Germantown, WI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(02087) - 7613 W Good Hope Rd
- Milwaukee, WI (17 miles from Germantown, WI)
- 8 hours ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(09706) - 15169 W National Ave
- New Berlin, WI (17 miles from Germantown, WI)
- 8 hours ago
- New Berlin, WI (17 miles from Germantown, WI)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02104) - 750 E Wisconsin Ave
- Oconomowoc, WI (21 miles from Germantown, WI)
- 8 hours ago
- Oconomowoc, WI (21 miles from Germantown, WI)
- 8 hours ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have passion for customer service. Learn and sharpen your business...
- Cudahy, WI (23 miles from Germantown, WI)
- 9 hours ago
- Cudahy, WI (23 miles from Germantown, WI)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Brookfield, WI (12 miles from Germantown, WI)
- 1 day ago
- Brookfield, WI (12 miles from Germantown, WI)
- 1 day ago
Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you're empowered to make decisions, find solutions and receive...
- Brookfield, WI (12 miles from Germantown, WI)
- 1 day ago
- Brookfield, WI (12 miles from Germantown, WI)
- 1 day ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
Manager, Supply Chain Customer Service
- Greendale, WI (21 miles from Germantown, WI)
- 1 day ago
- Greendale, WI (21 miles from Germantown, WI)
- 1 day ago
This is a leadership position with a direct report of a Customer Service Representative reporting into the role. This position is 100% based onsite in Greendale, IN....
Customer Service Rep(09704) - 6111 W. Mequon Road, Ste D
- Mequon, WI (9 miles from Germantown, WI)
- 1 day ago
- Mequon, WI (9 miles from Germantown, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.SUMMARY STATEMENTWe take pride in our team...
Customer Service Rep(02067) -5430 W Lovers Lane Rd
- Milwaukee, WI (17 miles from Germantown, WI)
- 1 day ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02028) - 148 South Foster Drive
- Saukville, WI (14 miles from Germantown, WI)
- 1 day ago
- Saukville, WI (14 miles from Germantown, WI)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Customer Service Representative - Hybrid
- Milwaukee, WI (17 miles from Germantown, WI)
- 1 day ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 1 day ago
Rising is looking for our next Customer Service Representative (Working title: Partner & Provider Support Representative)!...
Store Customer Service Specialist (Shared-Multiple Locations)
- Delafield, WI (18 miles from Germantown, WI)
- 1 day ago
- Delafield, WI (18 miles from Germantown, WI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Milwaukee, WI (17 miles from Germantown, WI)
- 2 days ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 2 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Retail Customer Service Specialist
- Brookfield, WI (12 miles from Germantown, WI)
- 2 days ago
- Brookfield, WI (12 miles from Germantown, WI)
- 2 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Demographic Data for Germantown, WI
Moving to Germantown, WI? Find some basic demographic data about Germantown, WI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Germantown, WI
Highest Education Level
Customer Service Representatives in Germantown, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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