Customer Service Representative Jobs in Morgantown, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
In Person Full TimeCustomer Service Rep(04433) - 307A Morgantown St
- Domino's Pizza
- Uniontown, PA (24 miles from Morgantown, WV)
- 2 days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 2 days ago
Looking for customer service representatives who are driven and have a positive attitude....
In Person Part TimeCustomer Service Advisor 1 - Float - Administration MOR
- WesBanco
- Westover, WV
- 5 days ago
- Westover, WV
- 5 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
In PersonAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses...
In PersonCustomer Services Representative 5
- Spectraforce
- Waynesburg, PA (18 miles from Morgantown, WV)
- 6 days ago
- Waynesburg, PA (18 miles from Morgantown, WV)
- 6 days ago
Customer Services Representative 5 Work Location: 650 E Swedesford Road, Wayne, PA, USA, 19087....
HybridCustomer Services Representative 4
- Spectraforce
- Waynesburg, PA (18 miles from Morgantown, WV)
- 6 days ago
- Waynesburg, PA (18 miles from Morgantown, WV)
- 6 days ago
/customer services representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints....
HybridBlood Collection Staff - Customer Service
- American National Red Cross
- Morgantown, WV
- 12 days ago
- Morgantown, WV
- 12 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
In Person5 Entry Level Positions- Customer Service/Sales
- CurryTek Management Group
- Fairmont, WV (10 miles from Morgantown, WV)
- 12 days ago
- Fairmont, WV (10 miles from Morgantown, WV)
- 12 days ago
Company Description We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients...
In PersonCustomer Service Representative
- CurryTek Management Group
- Morgantown, WV
- 12 days ago
- Morgantown, WV
- 12 days ago
Company Description We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients...
In PersonCustomer Service Delivery Driver
- Sherwin Williams
- Star City, WV (6 miles from Morgantown, WV)
- 14 days ago
- Star City, WV (6 miles from Morgantown, WV)
- 14 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
In PersonCustomer Service Associate - Morning & Lunch Shift
- Raising Cane's
- Morgantown, WV
- 20 days ago
- Morgantown, WV
- 20 days ago
Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representative
- Circle K Stores, Inc.
- Carmichaels, PA (16 miles from Morgantown, WV)
- 20 days ago
- Carmichaels, PA (16 miles from Morgantown, WV)
- 20 days ago
Service Representative....
In Person- Home Depot
- Uniontown, PA (24 miles from Morgantown, WV)
- 30+ days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonStore 4704000: 3312 University Ave, Morgantown, West Virginia 26505 Shift Availability Evenings Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonPOSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person Part TimeDemographic Data for Morgantown, WV
Moving to Morgantown, WV? Find some basic demographic data about Morgantown, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Morgantown, WV
Highest Education Level
Customer Service Representatives in Morgantown, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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