Customer Service Representative Jobs in Morgantown, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Carmichaels, PA (16 miles from Morgantown, WV)
- 1 day ago
- Carmichaels, PA (16 miles from Morgantown, WV)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Account Representative
- Waynesburg, PA (18 miles from Morgantown, WV)
- 2 days ago
- Waynesburg, PA (18 miles from Morgantown, WV)
- 2 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
(On-site) Customer Care Agent - Shared Services Center
- Morgantown, WV
- 4 days ago
- Morgantown, WV
- 4 days ago
The Shared Services Center at West Virginia University is currently accepting applications for an on-site Customer Care Agent. About the Opportunity The Customer Care representative will serve as...
- Mannington, WV (18 miles from Morgantown, WV)
- 5 days ago
- Mannington, WV (18 miles from Morgantown, WV)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Advisor - Fairmont Main
- Fairmont, WV (10 miles from Morgantown, WV)
- 6 days ago
- Fairmont, WV (10 miles from Morgantown, WV)
- 6 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
- Fairmont, WV (10 miles from Morgantown, WV)
- 10 days ago
- Fairmont, WV (10 miles from Morgantown, WV)
- 10 days ago
We are looking to fill an immediate need for a Client Services Associate to join our dynamic team. This position favors individuals who have exceptional people skills and a passion for customer...
Summary At Paw Prints Veterinary Clinic the Client Service Representatives main responsibility is to provide exceptional client service while maintaining a smooth and efficient flow of clients and...
Customer Service Representative
- Waynesburg, PA (18 miles from Morgantown, WV)
- 13 days ago
- Waynesburg, PA (18 miles from Morgantown, WV)
- 13 days ago
Store 2743673: 269 E Roy Furman Highway, Waynesburg, Pennsylvania 15370 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- Uniontown, PA (24 miles from Morgantown, WV)
- 13 days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 13 days ago
Store 2743699: 637 Pittsburgh Road, Uniontown, Pennsylvania 15401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representatives Job Employer Name: Zeeba SolutionsSpiderID: 13816369 Location: Morgantown, West VirginiaDate Posted: 8/16/2024 Wage:Category: Customer Service/Technical Support Job...
Remote WorkKnowledge of Fair Debt Collection Act. Specialized courses or seminars over and above high school that are directly related to collections, medical field, hospital business office setting....
Customer Account Representative
- Fairmont, WV (10 miles from Morgantown, WV)
- 24 days ago
- Fairmont, WV (10 miles from Morgantown, WV)
- 24 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Representative
- Farmington, WV (12 miles from Morgantown, WV)
- 25 days ago
- Farmington, WV (12 miles from Morgantown, WV)
- 25 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(04433) - 307A Morgantown St
- Uniontown, PA (24 miles from Morgantown, WV)
- 25 days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 25 days ago
Looking for customer service representatives who are driven and have a positive attitude....
Store Customer Service Specialist
- Uniontown, PA (24 miles from Morgantown, WV)
- 26 days ago
- Uniontown, PA (24 miles from Morgantown, WV)
- 26 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Morgantown, WV
Moving to Morgantown, WV? Find some basic demographic data about Morgantown, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Morgantown, WV
Highest Education Level
Customer Service Representatives in Morgantown, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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