Customer Service Representative Jobs in Charles Town, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Loss Prevention Customer Service Associate II
- Dulles, VA (5 miles from Charles Town, WV)
- 15 hours ago
- Dulles, VA (5 miles from Charles Town, WV)
- 15 hours ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Pharmacy Customer Service Associate
- Winchester, VA (17 miles from Charles Town, WV)
- 16 hours ago
- Winchester, VA (17 miles from Charles Town, WV)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Ashburn, VA (24 miles from Charles Town, WV)
- 16 hours ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01339) - 502 Williamsport Pike
- Martinsburg, WV (15 miles from Charles Town, WV)
- 1 day ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 1 day ago
Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job, a part-time job, or a second job for some extra...
Customer Service Rep(01353) - 8309 Martinsburg Pike
- Shepherdstown, WV (13 miles from Charles Town, WV)
- 1 day ago
- Shepherdstown, WV (13 miles from Charles Town, WV)
- 1 day ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Service Rep(01354) - 33 True Apple Way
- Inwood, WV (12 miles from Charles Town, WV)
- 1 day ago
- Inwood, WV (12 miles from Charles Town, WV)
- 1 day ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Service Representative (Loan Consultant II)
- Winchester, VA (17 miles from Charles Town, WV)
- 1 day ago
- Winchester, VA (17 miles from Charles Town, WV)
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(09356)-4 Tiger Way
- Boonsboro, MD (20 miles from Charles Town, WV)
- 2 days ago
- Boonsboro, MD (20 miles from Charles Town, WV)
- 2 days ago
Company Description Job Description ABOUT THE JOB Are you a lively, happy, self-motivated person? Are you looking for a job with energy and flexibility? Whether you are looking for your first job,...
Customer Experience Specialist - PT
- Dulles, VA (5 miles from Charles Town, WV)
- 3 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 3 days ago
$18.20/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
- Martinsburg, WV (15 miles from Charles Town, WV)
- 3 days ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 3 days ago
Customer Service Teller CLASSIFICATION Non-exempt REPORTS TO Community Bank Manager JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties...
Customer Service Representative (Loan Consultant II)
- Winchester, VA (17 miles from Charles Town, WV)
- 4 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 4 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Winchester, VA (17 miles from Charles Town, WV)
- 4 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 4 days ago
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or...
Administrative Customer Service Representative
- Winchester, VA (17 miles from Charles Town, WV)
- 4 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 4 days ago
Job Description: In this position you will be coordinate the repossession process and disposition of property (e.g., cars, boats, motorcycles, airplanes, etc.) that serves as collateral on loans....
Customer Experience Specialist - FT
- Dulles, VA (5 miles from Charles Town, WV)
- 4 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 4 days ago
$18.20/hour Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where...
- Aldie, VA (24 miles from Charles Town, WV)
- 4 days ago
- Aldie, VA (24 miles from Charles Town, WV)
- 4 days ago
Customer Service Officers Job Poster : Jobs Skills:CustomerService | Location: Aldie, Virginia, United States Of America Views:3 Our client has an urgent requirement for experienced Customer...
Demographic Data for Charles Town, WV
Moving to Charles Town, WV? Find some basic demographic data about Charles Town, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Charles Town, WV
Highest Education Level
Customer Service Representatives in Charles Town, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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