Customer Service Representative Jobs in Charles Town, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Front Desk / Customer Service Representative
- Ashburn, VA (24 miles from Charles Town, WV)
- 2 hours ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 2 hours ago
Front Desk / Customer Service Representative $20/hr. Starting Guarantee Our mission is to deliver the dream of flight!...
Iad Customer Service Baggage Supervisor
- Dulles, VA (5 miles from Charles Town, WV)
- 5 hours ago
- Dulles, VA (5 miles from Charles Town, WV)
- 5 hours ago
Specific Duties/Essential Job Functions: (Other duties may be assigned) - Achieve operational performance and functional service activities. - Provide technical guidance, interpret policies and...
Part-time Branch Member Service Representative
- Middleburg, VA (19 miles from Charles Town, WV)
- 8 hours ago
- Middleburg, VA (19 miles from Charles Town, WV)
- 8 hours ago
Overview The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of...
Blood Collection Staff - Customer Service
- Winchester, VA (17 miles from Charles Town, WV)
- 13 hours ago
- Winchester, VA (17 miles from Charles Town, WV)
- 13 hours ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Immediate openings for Admin / Customer Service Reps
- Dulles, VA (5 miles from Charles Town, WV)
- 1 day ago
- Dulles, VA (5 miles from Charles Town, WV)
- 1 day ago
Dynamic team oriented company in business for 45 years seeks motivated individuals for "Team Leader" and Customer Service roles. We offer excellent salaries, health insurance, 401K, Paid Holidays,...
- Winchester, VA (17 miles from Charles Town, WV)
- 1 day ago
- Winchester, VA (17 miles from Charles Town, WV)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
152 - Falling Waters - Customer Service Representative
- Falling Waters, WV (21 miles from Charles Town, WV)
- 1 day ago
- Falling Waters, WV (21 miles from Charles Town, WV)
- 1 day ago
Provides technical guidance and training to other Customer Service Representatives. Ancillary Duties 1. May be required, on occasion, to provide safe deposit box services to customers. 2....
- Berryville, VA (8 miles from Charles Town, WV)
- 2 days ago
- Berryville, VA (8 miles from Charles Town, WV)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Brunswick, MD (13 miles from Charles Town, WV)
- 4 days ago
- Brunswick, MD (13 miles from Charles Town, WV)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Representative (Middleburg, Part-Time 30H/Week)
- Middleburg, VA (19 miles from Charles Town, WV)
- 4 days ago
- Middleburg, VA (19 miles from Charles Town, WV)
- 4 days ago
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services...
Position Overview We are seeking a dedicated and customer-focused Customer Service Representative to be the first point of contact for our clients....
Remote Customer Service Representative (WV Residents Only) Flexible
- Falling Waters, WV (21 miles from Charles Town, WV)
- 5 days ago
- Falling Waters, WV (21 miles from Charles Town, WV)
- 5 days ago
Remote Customer Service Representative (WV Residents Only) - Flexible (WV) private compensation: $11 after training....
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Aldie, VA (24 miles from Charles Town, WV)
- 6 days ago
- Aldie, VA (24 miles from Charles Town, WV)
- 6 days ago
Related call center experience is preferred....
- Leesburg, VA (19 miles from Charles Town, WV)
- 6 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Charles Town, WV
Moving to Charles Town, WV? Find some basic demographic data about Charles Town, WV below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Charles Town, WV
Highest Education Level
Customer Service Representatives in Charles Town, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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