Customer Service Representative Jobs in Charles Town, WV
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- TEKSystems
- Winchester, VA (17 miles from Charles Town, WV)
- 18 hours ago
- Winchester, VA (17 miles from Charles Town, WV)
- 18 hours ago
If you are looking to get your foot in the door with a strong company this role is for you! Starting shifts do require one weekend and working the evening shift. Description Handled inbound calls...
Hybrid Part TimeCustomer Assistance Representative - Dulles Airport
- Enterprise Mobility
- Dulles, VA (5 miles from Charles Town, WV)
- 19 hours ago
- Dulles, VA (5 miles from Charles Town, WV)
- 19 hours ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
In PersonBilingual Customer Service Representative
- Gold Medal Environmental - Apple Valley Waste
- Charles Town, WV
- 1 day ago
- Charles Town, WV
- 1 day ago
Lead From the Front. Drive Results. Build Something That’s Growing Fast. Patriot Disposal / Apple Valley Waste is one of the fastest-growing waste and recycling companies in the Mid-Atlantic. As...
In Person- Serenity Mental Health Centers
- Ashburn, VA (24 miles from Charles Town, WV)
- 2 days ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 2 days ago
Customer Care Specialist Employment Type : Full-Time Compensation: $25$30/hr + quarterly performance based bonuses. At Serenity, we believe purposeful work comes from helping people move forward....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Ashburn, VA (24 miles from Charles Town, WV)
- 5 days ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative - FT
- Avis Budget Group
- Dulles, VA (5 miles from Charles Town, WV)
- 5 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 5 days ago
$17.20/hourMonthly Commission OpportunityShift Premium may Apply Were hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experienceno matter where...
In PersonCustomer Service Representatives/Cashiers
- High's of Baltimore, LLC
- Middletown, MD (20 miles from Charles Town, WV)
- 7 days ago
- Middletown, MD (20 miles from Charles Town, WV)
- 7 days ago
Customer Service Representatives/Cashiers Are you an outgoing & friendly person looking for work? Do you want to be a part of the local business that takes care of its neighbors?...
In PersonSr Client Service Specialist, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region
- BRP Group, Inc.
- Leesburg, VA (19 miles from Charles Town, WV)
- 7 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 7 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
HybridCustomer Service Representative
- PTS Advance
- Ashburn, VA (24 miles from Charles Town, WV)
- 7 days ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 7 days ago
Service Representative Client Sales Rep...
In PersonCustomer Service Representative
- City National Bank
- Martinsburg, WV (15 miles from Charles Town, WV)
- 8 days ago
- Martinsburg, WV (15 miles from Charles Town, WV)
- 8 days ago
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
In PersonCustomer Service Representative
- U-Haul
- Leesburg, VA (19 miles from Charles Town, WV)
- 11 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 11 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
In Person- Food Lion
- Shepherdstown, WV (13 miles from Charles Town, WV)
- 12 days ago
- Shepherdstown, WV (13 miles from Charles Town, WV)
- 12 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 503613 Address: USA-WV-Shepherdstown-85 Maddex Square Drive Store Code: Store 00871 Front End (7216143) Food Lion has been providing...
In Person Part Time- Burke & Herbert Bank & Trust
- Leesburg, VA (19 miles from Charles Town, WV)
- 16 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 16 days ago
Edit English (US) Job Posting Title Customer Service Teller Job Description JOB DESCRIPTION Summary/Objective Under the direction of the Branch Management, performs a variety of duties related to...
In Person- Gold Medal Environmental - Apple Valley Waste
- Charles Town, WV
- 23 days ago
- Charles Town, WV
- 23 days ago
Lead From the Front. Drive Results. Build Something That’s Growing Fast. Patriot Disposal / Apple Valley Waste is one of the fastest-growing waste and recycling companies in the Mid-Atlantic. As...
In Person- TEKSystems
- Winchester, VA (17 miles from Charles Town, WV)
- 24 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 24 days ago
Member Service Representative Contact Center (Remote, Consumer Loans) Location: Remote (Must live within 60 miles of Winchester, VA or Tidewater, VA) Job Type: Contract-to-Hire (6 Months) Pay:...
HybridDemographic Data for Charles Town, WV
Moving to Charles Town, WV? Find some basic demographic data about Charles Town, WV below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Charles Town, WV
Highest Education Level
Customer Service Representatives in Charles Town, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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