Customer Service Representative Jobs in Beaver, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-8 of 8 Jobs

Customer Service Representative (Loan Consultant I)

  • Lendmark
  • Beckley, WV (9 miles from Beaver, WV)
  • 11 hours ago
  • Beckley, WV (9 miles from Beaver, WV)
  • 11 hours ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

In Person

Customer Service Representative

  • IBEX Global
  • Beckley, WV (9 miles from Beaver, WV)
  • 1 day ago
  • Beckley, WV (9 miles from Beaver, WV)
  • 1 day ago

Overview Jumpstart Your Career with Ibex! Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Job Overview As a Customer Support Agent you will answer...

In Person

Customer Service / Cashier

  • Taco Bell
  • Mount Hope, WV (9 miles from Beaver, WV)
  • 4 days ago
  • Mount Hope, WV (9 miles from Beaver, WV)
  • 4 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

Customer Service

  • Taco Bell
  • Fayetteville, WV (16 miles from Beaver, WV)
  • 4 days ago
  • Fayetteville, WV (16 miles from Beaver, WV)
  • 4 days ago

The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...

In Person

WEEKEND Shift Customer Service

  • Taco Bell
  • Mount Hope, WV (9 miles from Beaver, WV)
  • 4 days ago
  • Mount Hope, WV (9 miles from Beaver, WV)
  • 4 days ago

We are looking for individuals who would like to be part of our Weekend Team! The ideal candidate will be available to work shifts on Fridays, Saturdays and Sundays. The Crew Member is the key to...

In Person

Customer Service Representative

  • City National Bank
  • Montgomery, WV (24 miles from Beaver, WV)
  • 30+ days ago
  • Montgomery, WV (24 miles from Beaver, WV)
  • 30+ days ago

City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....

In Person

Customer Support Agent

  • Orkin LLC
  • Beaver, WV
  • 45+ days ago
  • Beaver, WV
  • 45+ days ago

Overview If You’re Great at Helping People, We’ve Got the Career for You Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, we’ll turn...

In Person

Customer Service Representative

  • U-Haul
  • Beckley, WV (9 miles from Beaver, WV)
  • 60+ days ago
  • Beckley, WV (9 miles from Beaver, WV)
  • 60+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

In Person

Demographic Data for Beaver, WV

Moving to Beaver, WV? Find some basic demographic data about Beaver, WV below.


Local
National
7,017
161
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Beaver, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Beaver, WV offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Beaver, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

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How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

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