Customer Service Representative Jobs in Beaver, WV

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 19 Jobs

Customer Account Representative

  • Fayetteville, WV (16 miles from Beaver, WV)
  • 1 day ago
  • Fayetteville, WV (16 miles from Beaver, WV)
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative - PT - Rainelle

  • Rainelle, WV (18 miles from Beaver, WV)
  • 4 days ago
  • Rainelle, WV (18 miles from Beaver, WV)
  • 4 days ago

City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....

Customer Service Associate I

  • Glen Daniel, WV (17 miles from Beaver, WV)
  • 6 days ago
  • Glen Daniel, WV (17 miles from Beaver, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Rainelle, WV (18 miles from Beaver, WV)
  • 6 days ago
  • Rainelle, WV (18 miles from Beaver, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Sophia, WV (13 miles from Beaver, WV)
  • 6 days ago
  • Sophia, WV (13 miles from Beaver, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Oak Hill, WV (12 miles from Beaver, WV)
  • 6 days ago
  • Oak Hill, WV (12 miles from Beaver, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Meadow Bridge, WV (11 miles from Beaver, WV)
  • 6 days ago
  • Meadow Bridge, WV (11 miles from Beaver, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Alderson, WV (19 miles from Beaver, WV)
  • 6 days ago
  • Alderson, WV (19 miles from Beaver, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Mullens, WV (22 miles from Beaver, WV)
  • 6 days ago
  • Mullens, WV (22 miles from Beaver, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Rock Creek, WV (21 miles from Beaver, WV)
  • 6 days ago
  • Rock Creek, WV (21 miles from Beaver, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Fayetteville, WV (16 miles from Beaver, WV)
  • 6 days ago
  • Fayetteville, WV (16 miles from Beaver, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Beaver, WV
  • 6 days ago
  • Beaver, WV
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

  • Beckley, WV (9 miles from Beaver, WV)
  • 6 days ago
  • Beckley, WV (9 miles from Beaver, WV)
  • 6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Engineer (ESOM - IRP)

  • Beckley, WV (9 miles from Beaver, WV)
  • 10 days ago
  • Beckley, WV (9 miles from Beaver, WV)
  • 10 days ago

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...

Customer Service Representative

  • Mount Hope, WV (9 miles from Beaver, WV)
  • 17 days ago
  • Mount Hope, WV (9 miles from Beaver, WV)
  • 17 days ago

City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....

Demographic Data for Beaver, WV

Moving to Beaver, WV? Find some basic demographic data about Beaver, WV below.


Local
National
7,017
161
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Beaver, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Beaver, WV offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Beaver, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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