Customer Service Representative Jobs in Tacoma, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The individual selected for this role will be expected to work at the Fircrest Store: Store #708556, located at: 4806 CENTER ST TACOMA WA 98409. This is a Full-Time Role with Pay Starting at...
In PersonCustomer Service Representative
- Adecco US, Inc.
- Fife, WA (4 miles from Tacoma, WA)
- 2 days ago
- Fife, WA (4 miles from Tacoma, WA)
- 2 days ago
Adecco is currently assisting a local Customer in their search for Customer Service Representative Position in Fife WA....
In Person- Adecco US, Inc.
- Kent, WA (13 miles from Tacoma, WA)
- 2 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 2 days ago
Adecco is currently assisting a local Customer in their search for CWR Customer Service Rep I positions in KENT WA. This is a great opportunity to further your existing skills as a Warehouse...
In Person- Sherwin Williams
- Fircrest, WA (4 miles from Tacoma, WA)
- 2 days ago
- Fircrest, WA (4 miles from Tacoma, WA)
- 2 days ago
The individual selected for this role will be expected to work at the Fircrest Store: Store #708556, located at: 4806 CENTER ST TACOMA WA 98409. This is a Full-Time Role with Pay Starting at...
In PersonCustomer Service at Federal Way
- Federal Way, WA (9 miles from Tacoma, WA)
- 3 days ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 3 days ago
Legendary Doughnuts in Federal Way, WA is looking for one customer service/closer to join our 5 person strong team. We are located on 32085 Pacific Hwy S. Our ideal candidate is self-driven,...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Lacey, WA (22 miles from Tacoma, WA)
- 4 days ago
- Lacey, WA (22 miles from Tacoma, WA)
- 4 days ago
The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #708264, located at: 2303 Harrison Ave NW, Olympia, WA 98502. This is a Full-Time Role...
In Person- Oldcastle BuildingEnvelope
- Kent, WA (13 miles from Tacoma, WA)
- 4 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 4 days ago
What You'll Will Get To Do The Customer Service Representative - Distribution Center is responsible for managing customer communications through phone, email, and chat channels while supporting the...
In PersonMulti-Location Customer Service Specialist
- Sherwin-Williams
- Port Orchard, WA (21 miles from Tacoma, WA)
- 5 days ago
- Port Orchard, WA (21 miles from Tacoma, WA)
- 5 days ago
This is a Part-Time Role with Pay starting at $24.00 Hourly. This Role Prefers Bilingual Fluency in Spanish and English. This role is required to work at multiple locations. The individual...
In PersonCustomer Service Representative
- Columbia Banking System, Inc.
- Federal Way, WA (9 miles from Tacoma, WA)
- 5 days ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 5 days ago
center experience in a high-volume, multi-channel environment 1+ year of experience handling issue resolution, troubleshooting, and escalations within defined SLAs/policies Experience in equipment,...
In PersonCustomer Service Representative
- Columbia Bank
- Federal Way, WA (9 miles from Tacoma, WA)
- 5 days ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 5 days ago
center experience in a high-volume, multi-channel environment 1+ year of experience handling issue resolution, troubleshooting, and escalations within defined SLAs/policies Experience in equipment,...
In PersonCustomer Service Representative
- EcoShield Pest Solutions
- Lakewood, WA (3 miles from Tacoma, WA)
- 5 days ago
- Lakewood, WA (3 miles from Tacoma, WA)
- 5 days ago
The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company....
In PersonCustomer Service Representative - Route Relief
- New System Laundry
- Kent, WA (13 miles from Tacoma, WA)
- 5 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 5 days ago
Customer Service Representative - Route Relief (Cover Routes & Customer Success) New System | Full-Time | Route-Based (Box Truck) | Kent, WA | $28.75/hr....
In PersonCustomer Service Representative
- CHS Inc
- Gig Harbor, WA (15 miles from Tacoma, WA)
- 6 days ago
- Gig Harbor, WA (15 miles from Tacoma, WA)
- 6 days ago
We are looking for a Customer Service Representative to manage all aspects of an excellent customer service experience for current and prospective customers....
In Person- Valvoline Inc.
- Federal Way, WA (9 miles from Tacoma, WA)
- 6 days ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 6 days ago
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
In PersonCustomer Service Representative
- Randstad
- Auburn, WA (9 miles from Tacoma, WA)
- 6 days ago
- Auburn, WA (9 miles from Tacoma, WA)
- 6 days ago
Do you thrive on turning a customer's day around? Love a fast-paced environment where you can solve puzzles and keep things moving? We’re looking for a high-energy, professional Customer Service...
In PersonDemographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tacoma, WA
Highest Education Level
Customer Service Representatives in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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