Customer Service Representative Jobs in Tacoma, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Salesperson - Customer Service Advisor
- Fife, WA (4 miles from Tacoma, WA)
- 8 days ago
- Fife, WA (4 miles from Tacoma, WA)
- 8 days ago
PAPE MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - TACOMA, WA SALESPERSON - CUSTOMER SERVICE ADVISOR: Are you a people person? Do you love building long-lasting relationships? Are you...
- Maple Valley, WA (22 miles from Tacoma, WA)
- 1 hour ago
- Maple Valley, WA (22 miles from Tacoma, WA)
- 1 hour ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Customer Service Representative
- Auburn, WA (9 miles from Tacoma, WA)
- 1 hour ago
- Auburn, WA (9 miles from Tacoma, WA)
- 1 hour ago
Job Details Level: Entry Job Location: Auburn 30 - Auburn, WA Position Type: Full Time Education Level: High School Salary Range: Undisclosed Job Category: Customer Service Customer Service Representative...
Are you ready to jump on a thrilling journey that combines your passion for finance with your impeccable people skills? Do you have the charisma to build lasting relationships while helping others...
Costco - Customer Service Associates/Cashier $16-$35/hr
- Renton, WA (17 miles from Tacoma, WA)
- 20 hours ago
- Renton, WA (17 miles from Tacoma, WA)
- 20 hours ago
No experience requited, hiring immediately, appy now.Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time postions available....
Manager, Sales and Customer Service
- Tukwila, WA (20 miles from Tacoma, WA)
- 20 hours ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 20 hours ago
Id : 74607, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...609, ExternalPostedStartDate : 2025-04-28T11:55:50...
Retail Store Customer Service Specialist
- Federal Way, WA (9 miles from Tacoma, WA)
- 22 hours ago
- Federal Way, WA (9 miles from Tacoma, WA)
- 22 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
- Auburn, WA (9 miles from Tacoma, WA)
- 1 day ago
- Auburn, WA (9 miles from Tacoma, WA)
- 1 day ago
Location: 1 Loop Road Auburn, NY 13021 Availability Requirement for this role: Afternoon, Evening (including weekends).Shifts end as late as 8pm Age Requirement: Must be 18 years or older Time...
- Seatac, WA (14 miles from Tacoma, WA)
- 1 day ago
- Seatac, WA (14 miles from Tacoma, WA)
- 1 day ago
As a Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Seattle, WA (20 miles from Tacoma, WA)
- 1 day ago
- Seattle, WA (20 miles from Tacoma, WA)
- 1 day ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
- Tukwila, WA (20 miles from Tacoma, WA)
- 2 days ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 2 days ago
Job Description Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
- Milton, WA (6 miles from Tacoma, WA)
- 2 days ago
- Milton, WA (6 miles from Tacoma, WA)
- 2 days ago
The customer service representative will provide information to customers in response to inquiries about products and services, in addition to assisting individuals interested in opening accounts....
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Tacoma, WA
Highest Education Level
Customer Service Representatives in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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