Customer Service Representative Jobs in Tacoma, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Gig Harbor, WA (15 miles from Tacoma, WA)
- 1 hour ago
- Gig Harbor, WA (15 miles from Tacoma, WA)
- 1 hour ago
We are currently hiring for a Customer Service Representative opportunity at our Gig Harbor, WA location. This opportunity comes with a salary range of $18 to $22 an hour based on experience....
- Sumner, WA (10 miles from Tacoma, WA)
- 2 hours ago
- Sumner, WA (10 miles from Tacoma, WA)
- 2 hours ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Customer Service Associate - Temporary
- Maple Valley, WA (22 miles from Tacoma, WA)
- 3 hours ago
- Maple Valley, WA (22 miles from Tacoma, WA)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Tukwila, WA (20 miles from Tacoma, WA)
- 3 hours ago
- Tukwila, WA (20 miles from Tacoma, WA)
- 3 hours ago
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our...
- Kent, WA (13 miles from Tacoma, WA)
- 3 hours ago
- Kent, WA (13 miles from Tacoma, WA)
- 3 hours ago
Customer Service representative| Tukwila WA** **Pay:** $ 18.00/hr....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Service Specialist - Float
- Lakewood, WA (3 miles from Tacoma, WA)
- 3 hours ago
- Lakewood, WA (3 miles from Tacoma, WA)
- 3 hours ago
Client Service Specialist - Float Retail Banking Group Lakewood, Washington **Description** **About Us:** At Umpqua, we create a great place to work by offering a unique brand of relationship...
Customer Service Representative
- Fife, WA (4 miles from Tacoma, WA)
- 16 hours ago
- Fife, WA (4 miles from Tacoma, WA)
- 16 hours ago
Murrey's Disposal, a Waste Connections company, is looking for a Customer Service Representative to join the team in Fife, WA! The schedule will be Monday through Friday from 8 a.m. to 5 p.m....
Customer Service Representative - Lewis East
- Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
- 1 day ago
- Joint Base Lewis McChord, WA (14 miles from Tacoma, WA)
- 1 day ago
Responsibilities: A Day in the Life of a Customer Service Representative: As a Customer Service Representative, you will be r esponsible for providing customer service to all prospective and current...
Based on our internal equity review process, the starting salary for this position will be $19.88. The current full hourly range for this position is $19.88 - $23.28. Come work on Puget Sound and...
Company DescriptionCustomer Service RepresentativeThis position pays $16.66 per hour, plus tips. We have paid sick leave per WA State law. Qualifying full-time employees will be offered employer...
- Renton, WA (17 miles from Tacoma, WA)
- 2 days ago
- Renton, WA (17 miles from Tacoma, WA)
- 2 days ago
CUSTOMER CARE SPECIALIST Contract type Full-Time Location Renton, WA Specialty Retail Salary $40,000/year-$45,000/year Remote No Reference 487850 Contact name Alissa Ochoa Job description We are...
Customer Service Rep(07024) - 3840 Pacific Avenue East, Suite C 101
- Tacoma, WA
- 2 days ago
- Tacoma, WA
- 2 days ago
Company Description Customer Service Representative This position pays $16.66 per hour, plus tips. We have Paid sick leave per WA State law....
- Kent, WA (13 miles from Tacoma, WA)
- 2 days ago
- Kent, WA (13 miles from Tacoma, WA)
- 2 days ago
Customer Service Specialist Position Summary If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of...
Position Summary The Customer Service Representative (CSR) - Lab is responsible for daily administrative functions of Laboratories Northwest ensuring a high level of customer service is provided to...
Demographic Data for Tacoma, WA
Moving to Tacoma, WA? Find some basic demographic data about Tacoma, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Tacoma, WA
Highest Education Level
Customer Service Representatives in Tacoma, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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