Customer Service Representative Jobs in Spokane, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist - Bilingual (Spanish/English) Preferred
- Spokane, WA
- 30+ days ago
- Spokane, WA
- 30+ days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Spokane Valley, WA (14 miles from Spokane, WA)
- 2 hours ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 2 hours ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Plumbing Dispatcher - Customer Service Rep
- Spokane Valley, WA (14 miles from Spokane, WA)
- 23 hours ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 23 hours ago
Are you ready to join a growing team that values your hard work? At Raptor Rooter & Plumbing in Spokane Valley, WA, we are hiring a full-time Plumbing Dispatcher - Customer Service Rep to help...
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Pharmacy Customer Service Associate
- Spokane Valley, WA (14 miles from Spokane, WA)
- 2 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Paciolan is the premier ticketing solution powering the Spokane Arena, Spokane Convention Center, First Interstate Center for the Performing Arts, One Spokane Stadium, and Podium. Join the...
Customer Service Representative Job ID: 24446 Spokane, Washington Hybrid Contract To Hire Customer Service $19 Job Details Hybrid Customer Service Representative Needed for a Financial Institution in...
Customer Service Associate (nomnom Cheney-Spokane Part-Time)
- Spokane, WA
- 5 days ago
- Spokane, WA
- 5 days ago
Customer Service Associate (nomnom Cheney-Spokane | Part-Time) Date: Apr 25, 2025 Location: Spokane (Cheney-Spokane Rd), WA, US, 99224 Job Function: Retail Requisition Number: 5302 nomnom Customer...
Description & Requirements Maximus is looking to fill a Non-Surge Customer Service Representative II position. This position will be supporting our CDC INFO program....
Remote Work- Liberty Lake, WA (16 miles from Spokane, WA)
- 6 days ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 6 days ago
Customer Care Representative We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners,...
There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great...
Server and Customer Service - Idaho
- Post Falls, ID (23 miles from Spokane, WA)
- 6 days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 6 days ago
There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great...
P/T Customer Service Representative
- Post Falls, ID (23 miles from Spokane, WA)
- 7 days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 7 days ago
North Idaho Colleges Workforce Training Center is looking for a part-time Customer Service Representative whos ready to make an impactone student at a time....
Client Services Representative (part-time), Spokane Valley, WA
- Spokane Valley, WA (14 miles from Spokane, WA)
- 7 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 7 days ago
Client Services Representative (part-time), Spokane Valley, WA Incyte Diagnostics - Spokane Valley, WA Posted: 4/24/2025 - Expires: 7/23/2025 Job ID: 288260841 Apply Now I have already applied...
- Post Falls, ID (23 miles from Spokane, WA)
- 8 days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Spokane, WA
Moving to Spokane, WA? Find some basic demographic data about Spokane, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Spokane, WA
Highest Education Level
Customer Service Representatives in Spokane, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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