Customer Service Representative Jobs in Spokane, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(07324) - 3904 E Mullan Ave
- Post Falls, ID (23 miles from Spokane, WA)
- 6 hours ago
- Post Falls, ID (23 miles from Spokane, WA)
- 6 hours ago
Company Description Domino's in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...
To Apply for this Job Click Here Customer Service Dispatcher Trucking & Transportation Pay: $22.00 $25.00/hour Location: Spokane, WA | On-site Schedule: Monday Friday, 7:00 AM 4:00 PM...
Customer Service Associate (nomnom Northwest Boulevard Full-Time)
- Spokane, WA
- 5 days ago
- Spokane, WA
- 5 days ago
Customer Service Associate (nomnom Northwest Boulevard | Full-Time) Date: Jun 24, 2025 Location: Spokane (W NW Blvd), WA, US, 99205 Job Function: Retail Requisition Number: 5414 nomnom Customer...
- Post Falls, ID (23 miles from Spokane, WA)
- 5 days ago
- Post Falls, ID (23 miles from Spokane, WA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-Time Customer Service/Assistant Property Manager
- Spokane Valley, WA (14 miles from Spokane, WA)
- 5 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 5 days ago
West Coast Self-Storage has a part -time opening in Spokane Valley, WA for Customer Service/Assistant Property Manager. Ideal candidates would have retail sales and customer service experience and...
. + Explains Point of Sale claims adjudication, state, NCQA, and CMS policy/guidelines, and any other necessary information to providers, members, and pharmacies. + Assists with clerical services/tasks...
We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...
Remote WorkWe are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...
Remote WorkCustomer Service Representative
- Spokane Valley, WA (14 miles from Spokane, WA)
- 8 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 8 days ago
To Apply for this Job Click Here Atlas staffing is seeking a Customer Service Represenative for a fast growing manufacturing company in Spokane Valley. This is a T2H position. Responsibilites:...
Retail - Customer Service Team Member - Part-time
- Spokane Valley, WA (14 miles from Spokane, WA)
- 9 days ago
- Spokane Valley, WA (14 miles from Spokane, WA)
- 9 days ago
Store - SPOKANE-SPOKANE VALLEY, WA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Customer Service Representative
- Liberty Lake, WA (16 miles from Spokane, WA)
- 10 days ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 10 days ago
Join Our Award-Winning Team at Family Resource Home Care! We're looking for someone who is passionate about improving the quality of life for our clients and helping them stay safe and...
- Liberty Lake, WA (16 miles from Spokane, WA)
- 10 days ago
- Liberty Lake, WA (16 miles from Spokane, WA)
- 10 days ago
Description Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It's an especially exciting time to join our...
Demographic Data for Spokane, WA
Moving to Spokane, WA? Find some basic demographic data about Spokane, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Spokane, WA
Highest Education Level
Customer Service Representatives in Spokane, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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