Customer Service Representative Jobs in Sequim, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- PUD #1 of Clallam County
- Carlsborg, WA (6 miles from Sequim, WA)
- 7 days ago
- Carlsborg, WA (6 miles from Sequim, WA)
- 7 days ago
To receive and process customer payments, account inquiries and adjustments, and requests for service in accordance with the District's customer service regulations, policies and charges. To...
In PersonCustomer Service Representative
- Daniel Shappie-Farmers Insurance Agency
- Port Angeles, WA (14 miles from Sequim, WA)
- 7 days ago
- Port Angeles, WA (14 miles from Sequim, WA)
- 7 days ago
You know how to handle a lot without making people feel rushed. Youre the person friends, family, coworkers, and customers naturally rely on because you stay calm, communicate well, and figure...
In PersonCustomer Service Apprenticeship, Port Angeles, WA
- Wilder Chrysler Jeep Dodge Ram
- Port Angeles, WA (14 miles from Sequim, WA)
- 26 days ago
- Port Angeles, WA (14 miles from Sequim, WA)
- 26 days ago
Publication Date: May 06, 2026 Entry Level, Customer service apprenticeship jobs in Washington or entry-level dealership opportunities in Port Angeles WA. Wilder Auto Center, a trusted...
In PersonStudent Intern - Customer Service
- PUD #1 of Clallam County
- Carlsborg, WA (6 miles from Sequim, WA)
- 30+ days ago
- Carlsborg, WA (6 miles from Sequim, WA)
- 30+ days ago
The purpose of this internship is to provide on the job training and exposure to Customer Service of a public utility while supporting departmental projects that enhance service reliability,...
In Person InternshipPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonCustomer Service Representative
- U-Haul
- Port Townsend, WA (9 miles from Sequim, WA)
- 30+ days ago
- Port Townsend, WA (9 miles from Sequim, WA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Representative Intern
- FS Bancorp, Inc.
- Port Townsend, WA (9 miles from Sequim, WA)
- 60+ days ago
- Port Townsend, WA (9 miles from Sequim, WA)
- 60+ days ago
A GREAT PLACE TO WORK AND BANK Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional...
In Person InternshipA GREAT PLACE TO WORK AND BANK Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional...
In PersonDemographic Data for Sequim, WA
Moving to Sequim, WA? Find some basic demographic data about Sequim, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Sequim, WA
Highest Education Level
Customer Service Representatives in Sequim, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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