Customer Service Representative Jobs in Olympia, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Costco - Customer Service Associates/Cashier $16-$35/hr
- Lakewood, WA (24 miles from Olympia, WA)
- 22 hours ago
- Lakewood, WA (24 miles from Olympia, WA)
- 22 hours ago
No experience requited, hiring immediately, appy now.Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time postions available....
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkAt CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Virtual Member Service Representative (on-site)
- Dupont, WA (12 miles from Olympia, WA)
- 6 days ago
- Dupont, WA (12 miles from Olympia, WA)
- 6 days ago
Ready to switch it up and put a new spin on a banking career? We have an awesome opportunity for a Virtual Member Service Representative or a (VMSR) as we call it. Serve our membership through an...
Insurance Customer Service Representative/Office manager
- Fircrest, WA (23 miles from Olympia, WA)
- 6 days ago
- Fircrest, WA (23 miles from Olympia, WA)
- 6 days ago
Previous experience sales and customer service, in an office setting. Excellent written and verbal communication skills Update policy changes on customer accounts in our book of business and...
. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
- Dupont, WA (12 miles from Olympia, WA)
- 6 days ago
- Dupont, WA (12 miles from Olympia, WA)
- 6 days ago
There are those who believe it's the cheese that makes a great pizza. And others who swear it's the sauce. Some say it's the toppings, or the crust, or the pineapple... But the truth is, great...
Bilingual Spanish Customer Service Representative - Remote
- Olympia, WA
- 7 days ago
- Olympia, WA
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkYou could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive...
Job Details Job Location: Briggs Community YMCA - Olympia, WA Position Type: Part-Time Salary Range: $16.66 - $16.66 Hourly Job Category: Member Services Description POSITION SUMMARY: The Member...
Customer Service Representative
- Lacey, WA (4 miles from Olympia, WA)
- 9 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 9 days ago
Customer Service Representatives (CSRs) are typically assigned individual workstations equipped with a computer, phone, and headset....
- Lacey, WA (4 miles from Olympia, WA)
- 9 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 9 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
un Customer Service (Olympia) Cooper Dry Cleaner compensation: Starting Hourly rate $20 employment type: experience level: no experience required job title: Customer Service Dry Cleaner Looking...
Insurance Agent (Sales, Customer Service)
- Lacey, WA (4 miles from Olympia, WA)
- 12 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 12 days ago
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $50000 - $135000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Demographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
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Salary for Customer Service Representative Jobs in Olympia, WA
Highest Education Level
Customer Service Representatives in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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