Customer Service Representative Jobs in Olympia, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Teller / Customer Service Representative
- Olympia Federal Savings
- Olympia, WA
- 3 hours ago
- Olympia, WA
- 3 hours ago
Job Type Full-time Description OlyFed employees love the places we work and the communities we serve. In addition to a generous benefit package and opportunities for career growth, OlyFed...
In Person- Sherwin-Williams
- Fircrest, WA (23 miles from Olympia, WA)
- 1 day ago
- Fircrest, WA (23 miles from Olympia, WA)
- 1 day ago
The individual selected for this role will be expected to work at the Fircrest Store: Store #708556, located at: 4806 CENTER ST TACOMA WA 98409. This is a Full-Time Role with Pay Starting at...
In PersonPosition Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
Remote- Sherwin Williams
- Fircrest, WA (23 miles from Olympia, WA)
- 2 days ago
- Fircrest, WA (23 miles from Olympia, WA)
- 2 days ago
The individual selected for this role will be expected to work at the Fircrest Store: Store #708556, located at: 4806 CENTER ST TACOMA WA 98409. This is a Full-Time Role with Pay Starting at...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Lacey, WA (4 miles from Olympia, WA)
- 3 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 3 days ago
The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #708264, located at: 2303 Harrison Ave NW, Olympia, WA 98502. This is a Full-Time Role...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Olympia, WA
- 5 days ago
- Olympia, WA
- 5 days ago
The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #708264, located at: 2303 Harrison Ave NW, Olympia, WA 98502. This is a Full-Time Role...
In PersonCustomer Service Representative
- EcoShield Pest Solutions
- Lakewood, WA (24 miles from Olympia, WA)
- 5 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 5 days ago
The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company....
In PersonWorks independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
In PersonCustomer Service Representative
- Mason County Public Utility District 3
- Shelton, WA (22 miles from Olympia, WA)
- 7 days ago
- Shelton, WA (22 miles from Olympia, WA)
- 7 days ago
The Customer Service Representative acts as the utilitys first point of contact, providing exceptional and efficient service by assisting customers in person, by phone, and through computer based systems...
In PersonCustomer Service - Cooper Point Marketplace Rack
- Nordstrom
- Olympia, WA
- 8 days ago
- Olympia, WA
- 8 days ago
Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and...
In Person- YMCA of Pierce and Kitsap Counties
- Lakewood, WA (24 miles from Olympia, WA)
- 8 days ago
- Lakewood, WA (24 miles from Olympia, WA)
- 8 days ago
Member Service Representative YMCA of Pierce and Kitsap Counties - Lakewood, WA Posted: 5/25/2026 - Expires: 8/23/2026 Job ID: 293439787 Apply Now I have already applied Save Job Print Email Share...
In PersonCustomer Service Rep(07079) - 10501 Creek st
- Domino's Pizza
- Yelm, WA (19 miles from Olympia, WA)
- 8 days ago
- Yelm, WA (19 miles from Olympia, WA)
- 8 days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
In PersonCustomer Service Specialist - Full Time - Remote
- Datavant
- Olympia, WA
- 13 days ago
- Olympia, WA
- 13 days ago
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the worlds health data secure, accessible and actionable, we provide critical data solutions for...
Remote Full TimeCustomer Service Rep(07176) - 1241 Harrison Ave
- Domino's Pizza
- Centralia, WA (16 miles from Olympia, WA)
- 15 days ago
- Centralia, WA (16 miles from Olympia, WA)
- 15 days ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
In PersonBilingual Japanese Customer Service Representative
- CVS Health
- Home, WA (20 miles from Olympia, WA)
- 18 days ago
- Home, WA (20 miles from Olympia, WA)
- 18 days ago
Were building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, youll be surrounded by passionate colleagues who...
In PersonDemographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Olympia, WA
Highest Education Level
Customer Service Representatives in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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