Customer Service Representative Jobs in Olympia, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Spanaway, WA (23 miles from Olympia, WA)
- 8 hours ago
- Spanaway, WA (23 miles from Olympia, WA)
- 8 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $18.06 per hour - $21.25 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Our Mission: Keep Washington Safe and Working! Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability. At Labor & Industries (L&I), we're...
Store Manager (Sales, Customer Service)
- Lacey, WA (4 miles from Olympia, WA)
- 1 day ago
- Lacey, WA (4 miles from Olympia, WA)
- 1 day ago
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $55000 - $150000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Retail Loss Prevention Customer Service Associate II
- Lacey, WA (4 miles from Olympia, WA)
- 1 day ago
- Lacey, WA (4 miles from Olympia, WA)
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Lucky Star Rewards Representative - Internal or Tribal Only
- Rochester, WA (18 miles from Olympia, WA)
- 3 days ago
- Rochester, WA (18 miles from Olympia, WA)
- 3 days ago
Lucky Star Rewards Representative - Internal or Tribal Only Regular Full-Time Team Member Rochester, WA, US Yesterday Requisition ID: 2434 Management reserves the right to change the essential...
Customer Service Rep(07019) - 1140 Galaxy Dr. NE, Suite H
- Lacey, WA (4 miles from Olympia, WA)
- 3 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 3 days ago
Job Description Job Details Customer Service Representative We are looking for team-oriented individuals with personality, people skills and hustle!...
Veterinary Client Service Representative
- Centralia, WA (16 miles from Olympia, WA)
- 5 days ago
- Centralia, WA (16 miles from Olympia, WA)
- 5 days ago
care Personalized care for every family-forming journey Discretionary funds and FREE CE courses Pet perks and veterinary service discounts Student loan management tools and assistance Provide your...
South Puget Sound Community College (SPSCC) seeks highly motivated and qualified candidates for the position of Customer Service Specialist 3 position in the Corporate and Continuing Education...
Client Service Specialist - Float
- Lacey, WA (4 miles from Olympia, WA)
- 6 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 6 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
- Yelm, WA (19 miles from Olympia, WA)
- 6 days ago
- Yelm, WA (19 miles from Olympia, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Lacey, WA (4 miles from Olympia, WA)
- 6 days ago
- Lacey, WA (4 miles from Olympia, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Shelton, WA (22 miles from Olympia, WA)
- 6 days ago
- Shelton, WA (22 miles from Olympia, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Spanaway, WA (23 miles from Olympia, WA)
- 6 days ago
- Spanaway, WA (23 miles from Olympia, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Elma, WA (24 miles from Olympia, WA)
- 6 days ago
- Elma, WA (24 miles from Olympia, WA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Spanaway, WA (23 miles from Olympia, WA)
- 6 days ago
- Spanaway, WA (23 miles from Olympia, WA)
- 6 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Demographic Data for Olympia, WA
Moving to Olympia, WA? Find some basic demographic data about Olympia, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Olympia, WA
Highest Education Level
Customer Service Representatives in Olympia, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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