Customer Service Representative Jobs in Lynnwood, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 282 Jobs
AMY LOH INS & FIN SVCS INC

Customer Service

I am currently seeking a Mandarin AND Cantonese speaking part-time employees for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Commission and Bonus based on...

Principal Product Manager, Technical, Amazon Customer Service

  • Seattle, WA (13 miles from Lynnwood, WA)
  • 6 hours ago
  • Seattle, WA (13 miles from Lynnwood, WA)
  • 6 hours ago

The Customer Service Worldwide Defect Elimination (WWDE) organization provides excellent customer experiences for Amazon by remediating issues in real-time, reducing defective products and...

Sr. Product Manager - Tech, Amazon Customer Service

  • Seattle, WA (13 miles from Lynnwood, WA)
  • 45+ days ago
  • Seattle, WA (13 miles from Lynnwood, WA)
  • 45+ days ago

The Amazon Stores Customer Service (CS) Concessions Product and Tech team builds, maintains, and scales products and services that enable customers, CS Associates (CSAs), and Amazon employees to...

Finance Member Consultant II - Customer Service

  • Bainbridge Island, WA (15 miles from Lynnwood, WA)
  • 9 days ago
  • Bainbridge Island, WA (15 miles from Lynnwood, WA)
  • 9 days ago

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our people helping...

Finance Manager, Digital and Device Customer Service, Device, Digital and Alexa Support Customer Service

  • Seattle, WA (13 miles from Lynnwood, WA)
  • 3 days ago
  • Seattle, WA (13 miles from Lynnwood, WA)
  • 3 days ago

At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and...

Customer Service Sales Representative

  • Marysville, WA (18 miles from Lynnwood, WA)
  • 4 days ago
  • Marysville, WA (18 miles from Lynnwood, WA)
  • 4 days ago

6100 - Tulalip - 9728 Quil Ceda Blvd., Marysville, Washington, 98271 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Finance Manager, Amazon Customer Service

  • Seattle, WA (13 miles from Lynnwood, WA)
  • 20 days ago
  • Seattle, WA (13 miles from Lynnwood, WA)
  • 20 days ago

Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company. At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders...

Customer Service Associate

  • Silverdale, WA (20 miles from Lynnwood, WA)
  • 16 hours ago
  • Silverdale, WA (20 miles from Lynnwood, WA)
  • 16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Bremerton, WA (21 miles from Lynnwood, WA)
  • 16 hours ago
  • Bremerton, WA (21 miles from Lynnwood, WA)
  • 16 hours ago

A nonprofit transportation company is looking for Customer Service Representatives to join their call center team to schedule transportation services for the elderly and disabled throughout Western...

Automotive Customer Service Advisor

  • Poulsbo, WA (15 miles from Lynnwood, WA)
  • 16 hours ago
  • Poulsbo, WA (15 miles from Lynnwood, WA)
  • 16 hours ago

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on...

Customer Service - Whole Foods

  • Bellevue, WA (13 miles from Lynnwood, WA)
  • 1 day ago
  • Bellevue, WA (13 miles from Lynnwood, WA)
  • 1 day ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Business Intelligence Engineer, Amazon Customer Service

  • Seattle, WA (13 miles from Lynnwood, WA)
  • 1 day ago
  • Seattle, WA (13 miles from Lynnwood, WA)
  • 1 day ago

Have you ever thought about what it takes to provide millions of customers with help across hundreds of social media handles, globally, while protecting their privacy and security? The Customer...

Customer Service Representative

  • Seattle, WA (13 miles from Lynnwood, WA)
  • 1 day ago
  • Seattle, WA (13 miles from Lynnwood, WA)
  • 1 day ago

Seattle is accepting applications for Customer Service Representatives....

Backend Software Engineer Graduate-Customer Service Platform-2025 Start (BS/MS)

  • Seattle, WA (13 miles from Lynnwood, WA)
  • 1 day ago
  • Seattle, WA (13 miles from Lynnwood, WA)
  • 1 day ago

AboutThe Customer Service Platform (CSP) is a team that integrates the product technology resources of the company's internal customer service system. Our mission is to provide users with...

Customer Service Representative

  • Seattle, WA (13 miles from Lynnwood, WA)
  • 1 day ago
  • Seattle, WA (13 miles from Lynnwood, WA)
  • 1 day ago

Responsibilities Responsibilties include: Rooms patients including making a patient assessment; collects medical data; documents data for appropriate visit; and assists with the physical exam....

Demographic Data for Lynnwood, WA

Moving to Lynnwood, WA? Find some basic demographic data about Lynnwood, WA below.


Local
National
112,543
3,161
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Lynnwood, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lynnwood, WA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lynnwood, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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