Call Center Representative Jobs in Lynnwood, WA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Client Support Specialist - Behavioral Health
- Tukwila, WA (18 miles from Lynnwood, WA)
- 1 hour ago
- Tukwila, WA (18 miles from Lynnwood, WA)
- 1 hour ago
Locations: Tukwila, WA Type:Tribal Salary Range:$60,424 to $69,472 / Per Year Open Period:4/30/2025 to 5/14/2025 Summary:Cowlitz Indian Tribe Behavioral Health (CITBH) Services Position Benefits...
- Seattle, WA (13 miles from Lynnwood, WA)
- 8 hours ago
- Seattle, WA (13 miles from Lynnwood, WA)
- 8 hours ago
This position is responsible for handling incoming, outgoing and inter-office calls in a timely and efficient manner, while simultaneously responding to all hospital emergency codes. Identify and...
Healthcare Call Center Representative
- Seattle, WA (13 miles from Lynnwood, WA)
- 1 day ago
- Seattle, WA (13 miles from Lynnwood, WA)
- 1 day ago
The Healthcare Call Center Representative is a key point of contact for Kinwell's new and existing patients....
- Tukwila, WA (18 miles from Lynnwood, WA)
- 1 day ago
- Tukwila, WA (18 miles from Lynnwood, WA)
- 1 day ago
POSITION TITLE: Client Support Specialist DEPARTMENT: HHS Behavioral Health LOCATION: Tukwila, WA REPORTS TO: Administrative Supervisor FLSA STATUS: Non-Exempt; Full-Time WAGE RANGE: $29.05 -...
- Everett, WA (13 miles from Lynnwood, WA)
- 5 days ago
- Everett, WA (13 miles from Lynnwood, WA)
- 5 days ago
The role of the Call Center Specialist is to provide support to customers and distributors who contact us regarding our clients products. This position on the front lines in resolving customer...
Call Center Representative (Bothell, WA)
- Bothell, WA (5 miles from Lynnwood, WA)
- 14 days ago
- Bothell, WA (5 miles from Lynnwood, WA)
- 14 days ago
Join a team! We are a global diversified pharmaceutical company enriching lives through our relentless drive to deliver better health outcomes. We develop, manufacture and market a range of...
CALL CENTER REPRESENTATIVE - Direct Hire
- Bothell, WA (5 miles from Lynnwood, WA)
- 14 days ago
- Bothell, WA (5 miles from Lynnwood, WA)
- 14 days ago
Company: Kelly Services Location: Bothell, WA Career Level: Associate Industries: Recruitment Agency, Staffing, Job Board Description Join a team! We are a global diversified pharmaceutical...
- Seattle, WA (13 miles from Lynnwood, WA)
- 23 days ago
- Seattle, WA (13 miles from Lynnwood, WA)
- 23 days ago
Call Center Specialist Sea Mar Community Health Centers - Seattle, WA Posted: 4/6/2025 - Expires: 6/5/2025 Job ID: 287672980 Apply Now I have already applied Save Job Print Email Share Job...
Client Relations Specialist (Bilingual) - Ballard Food Bank
- Seattle, WA (13 miles from Lynnwood, WA)
- 24 days ago
- Seattle, WA (13 miles from Lynnwood, WA)
- 24 days ago
Client Relations Specialist (Bilingual) - Ballard Food Bank (Job) Location: Seattle, WA Full-time Position Closing Date: open until filled Salary Range: $68,000.00 - $72,000.00 Posted: April 4,...
Call Center Representative Job Details Level Entry Job Location Corporate Office Lynnwood - Lynnwood, WA Position Type Full Time Education Level High School Diploma or equivalent....
- Renton, WA (24 miles from Lynnwood, WA)
- 30+ days ago
- Renton, WA (24 miles from Lynnwood, WA)
- 30+ days ago
Join the ICHS Team! Discover how you can make an impact on people, communities and creating greater health equity. International Community Health Services (ICHS) is a nationally-recognized...
Contact Center Representative 1 (NE H Ni Seiu 925 Contact Center)
- Bothell, WA (5 miles from Lynnwood, WA)
- 30+ days ago
- Bothell, WA (5 miles from Lynnwood, WA)
- 30+ days ago
Contact Center Representative 1 (NE H NI SEIU 925 Contact Center) Req #:243813 Department:UW MEDICINE CONTACT CENTER Posting Date:03/18/2025 Closing Info:Open Until Filled Salary:$3,861 - $5,521...
Remote WorkContact Center Representative 1 (NE H Ni Seiu 925 Contact Center)
- Seattle, WA (13 miles from Lynnwood, WA)
- 30+ days ago
- Seattle, WA (13 miles from Lynnwood, WA)
- 30+ days ago
Do you want a career where you can make a real impact on people's lives? Do you have a passion for helping others in times of need? Would you like to work from the comforts of your own home? Would...
Remote Work- Tukwila, WA (18 miles from Lynnwood, WA)
- 60+ days ago
- Tukwila, WA (18 miles from Lynnwood, WA)
- 60+ days ago
We are looking to hire an experienced Call Center Representative at our Seattle, Washington office....
- Tukwila, WA (18 miles from Lynnwood, WA)
- 90+ days ago
- Tukwila, WA (18 miles from Lynnwood, WA)
- 90+ days ago
Locations: Tukwila, WA Type:Tribal Salary Range:$29 to $33 / Per Hour Open Period:1/21/2025 until filled Summary:When you work for the Cowlitz Indian Tribe (CIT) you will benefit from a...
Demographic Data for Lynnwood, WA
Moving to Lynnwood, WA? Find some basic demographic data about Lynnwood, WA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Lynnwood, WA
Highest Education Level
Call Center Representatives in Lynnwood, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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