Customer Service Representative Jobs in Lacey, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Teller / Customer Service Representative
- Olympia Federal Savings
- Olympia, WA (4 miles from Lacey, WA)
- 3 hours ago
- Olympia, WA (4 miles from Lacey, WA)
- 3 hours ago
Job Type Full-time Description OlyFed employees love the places we work and the communities we serve. In addition to a generous benefit package and opportunities for career growth, OlyFed...
In Person- Sherwin-Williams
- Tacoma, WA (22 miles from Lacey, WA)
- 23 hours ago
- Tacoma, WA (22 miles from Lacey, WA)
- 23 hours ago
The individual selected for this role will be expected to work at the Fircrest Store: Store #708556, located at: 4806 CENTER ST TACOMA WA 98409. This is a Full-Time Role with Pay Starting at...
In PersonSenior Managr Global Customer Service
- Fujifilm
- Olympia, WA (4 miles from Lacey, WA)
- 1 day ago
- Olympia, WA (4 miles from Lacey, WA)
- 1 day ago
Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
Remote- Sherwin Williams
- Fircrest, WA (18 miles from Lacey, WA)
- 2 days ago
- Fircrest, WA (18 miles from Lacey, WA)
- 2 days ago
The individual selected for this role will be expected to work at the Fircrest Store: Store #708556, located at: 4806 CENTER ST TACOMA WA 98409. This is a Full-Time Role with Pay Starting at...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Lacey, WA
- 3 days ago
- Lacey, WA
- 3 days ago
The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #708264, located at: 2303 Harrison Ave NW, Olympia, WA 98502. This is a Full-Time Role...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Olympia, WA (4 miles from Lacey, WA)
- 5 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 5 days ago
The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #708264, located at: 2303 Harrison Ave NW, Olympia, WA 98502. This is a Full-Time Role...
In PersonCustomer Service Representative
- EcoShield Pest Solutions
- Lakewood, WA (19 miles from Lacey, WA)
- 5 days ago
- Lakewood, WA (19 miles from Lacey, WA)
- 5 days ago
The Customer Service Representative (CSR) is the primary point of contact for customers, handling communications between customers, coworkers, and various departments within the company....
In PersonCustomer Service Representative
- Highmark Health
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
In PersonCustomer Service Representative
- CHS Inc
- Gig Harbor, WA (24 miles from Lacey, WA)
- 6 days ago
- Gig Harbor, WA (24 miles from Lacey, WA)
- 6 days ago
We are looking for a Customer Service Representative to manage all aspects of an excellent customer service experience for current and prospective customers....
In PersonCLUB Customer Service Outfitter
- Bass Pro
- Union, WA (24 miles from Lacey, WA)
- 6 days ago
- Union, WA (24 miles from Lacey, WA)
- 6 days ago
The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the...
In PersonCustomer Service Representative
- Mason County Public Utility District 3
- Shelton, WA (21 miles from Lacey, WA)
- 7 days ago
- Shelton, WA (21 miles from Lacey, WA)
- 7 days ago
The Customer Service Representative acts as the utilitys first point of contact, providing exceptional and efficient service by assisting customers in person, by phone, and through computer based systems...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Tacoma, WA (22 miles from Lacey, WA)
- 8 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 8 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $20.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service - Cooper Point Marketplace Rack
- Nordstrom
- Olympia, WA (4 miles from Lacey, WA)
- 8 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 8 days ago
Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a welcoming and...
In Person- YMCA of Pierce and Kitsap Counties
- Lakewood, WA (19 miles from Lacey, WA)
- 8 days ago
- Lakewood, WA (19 miles from Lacey, WA)
- 8 days ago
Member Service Representative YMCA of Pierce and Kitsap Counties - Lakewood, WA Posted: 5/25/2026 - Expires: 8/23/2026 Job ID: 293439787 Apply Now I have already applied Save Job Print Email Share...
In PersonYard Maintenance / Customer Service
- Berg Equipment & Scaffolding Co., Inc.
- Tacoma, WA (22 miles from Lacey, WA)
- 8 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 8 days ago
un Yard Maintenance / Customer Service (Tacoma) Berg Equipment & Scaffolding Co., Inc. compensation: $22.50 per hour to start employment type: experience level: entry level job title: Yard...
In PersonDemographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lacey, WA
Highest Education Level
Customer Service Representatives in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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