Customer Service Representative Jobs in Lacey, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Pay Range: $17.00 - $22.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...
Full Time - Customer Service Associate - Tool Rental - Opening
- Lacey, WA
- 2 days ago
- Lacey, WA
- 2 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Customer Service Rep(07021) - 22219 Mountain Highway East
- Spanaway, WA (19 miles from Lacey, WA)
- 2 days ago
- Spanaway, WA (19 miles from Lacey, WA)
- 2 days ago
Company Description Customer Service Representative This position pays $16.66 per hour Plus Tips. We have Paid sick leave per WA State law....
Customer Service Rep(07076) - 9805 224th St. Suite E
- Graham, WA (23 miles from Lacey, WA)
- 2 days ago
- Graham, WA (23 miles from Lacey, WA)
- 2 days ago
Company Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills, and high energy!...
Representative II, Customer Service Ops
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Pharmacy Customer Service Associate
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
WDVA Customer Service Specialist 2, Full-Time - Permanent, Washington Soldiers Home
- Home, WA (16 miles from Lacey, WA)
- 2 days ago
- Home, WA (16 miles from Lacey, WA)
- 2 days ago
Customer Service Specialist 2 Full-Time - Permanent Washington Soldiers Home We are pleased to announce that we are now accepting applications for a full-time Customer Service Specialist 2 at the...
Customer Service Representative-10:00 AM - 6:30 PM
- Olympia, WA (4 miles from Lacey, WA)
- 3 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 3 days ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
- Olympia, WA (4 miles from Lacey, WA)
- 3 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 3 days ago
CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...
Customer Service Associate (nomnom Asotin Part-Time)
- Tacoma, WA (22 miles from Lacey, WA)
- 3 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 3 days ago
nomnom Customer Service Associate Salary Range: $16.80-$20.50 Hourly $3.00 shift differential eligibility Work Location: 204 First St, Asotin, WA 99402 The Opportunity: Be part of the multi-state...
Customer Service Specialist - Email Support
- Tacoma, WA (22 miles from Lacey, WA)
- 3 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 3 days ago
The YMCA of Pierce and Kitsap Counties** is seeking a **Customer Service Specialist **to join our team. ** ** The YMCA focuses on empowering people in all forms, by improving health and well-being...
Member Service Representative III - Spanaway
- Spanaway, WA (19 miles from Lacey, WA)
- 3 days ago
- Spanaway, WA (19 miles from Lacey, WA)
- 3 days ago
Founded in 1954 as the Fort Lewis Federal Credit Union, ACU has a proud history of serving civilian federal employees, military personnel, and their families. Today, we welcome civilians and armed...
Member Service Representative III - University Place Branch
- Tacoma, WA (22 miles from Lacey, WA)
- 3 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 3 days ago
Are you ready to jump on a thrilling journey that combines your passion for finance with your impeccable people skills? Do you have the charisma to build lasting relationships while helping others...
Customer Service Rep(07132) - 16420 Meridian E
- South Hill, WA (23 miles from Lacey, WA)
- 3 days ago
- South Hill, WA (23 miles from Lacey, WA)
- 3 days ago
Company Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills, and high energy!...
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lacey, WA
Highest Education Level
Customer Service Representatives in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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