Customer Service Representative Jobs in Lacey, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lakewood, WA (19 miles from Lacey, WA)
- 2 hours ago
- Lakewood, WA (19 miles from Lacey, WA)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Event Staff - Customer Service
- Spanaway, WA (19 miles from Lacey, WA)
- 6 hours ago
- Spanaway, WA (19 miles from Lacey, WA)
- 6 hours ago
Overview Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums,...
Lead Director, Meritain Customer Service
- Olympia, WA (4 miles from Lacey, WA)
- 12 hours ago
- Olympia, WA (4 miles from Lacey, WA)
- 12 hours ago
center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency. 5 + years' management and leadership...
Member Service Representative III - JBLM Main Branch
- Tacoma, WA (22 miles from Lacey, WA)
- 15 hours ago
- Tacoma, WA (22 miles from Lacey, WA)
- 15 hours ago
Are you ready to jump on a thrilling journey that combines your passion for finance with your impeccable people skills? Do you have the charisma to build lasting relationships while helping others...
Retail customer Service Specialist
- Tacoma, WA (22 miles from Lacey, WA)
- 1 day ago
- Tacoma, WA (22 miles from Lacey, WA)
- 1 day ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Representative (remote)
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 2 days ago
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote Work- Tacoma, WA (22 miles from Lacey, WA)
- 3 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 3 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
Customer Service Representative
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 4 days ago
Customer Service Representative -- Hardware Store About Brookdale Lumber: Brookdale Lumber is a small, family-owned lumberyard and hardware store specializing in contractor sales and do-it-yourself...
Customer Service Associate - Temporary
- Gig Harbor, WA (24 miles from Lacey, WA)
- 5 days ago
- Gig Harbor, WA (24 miles from Lacey, WA)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CPC Processor Customer Service
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
- Olympia, WA (4 miles from Lacey, WA)
- 6 days ago
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Client Service Specialist - Float
- Tacoma, WA (22 miles from Lacey, WA)
- 6 days ago
- Tacoma, WA (22 miles from Lacey, WA)
- 6 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Virtual Member Service Representative (on-site)
- Dupont, WA (7 miles from Lacey, WA)
- 6 days ago
- Dupont, WA (7 miles from Lacey, WA)
- 6 days ago
Ready to switch it up and put a new spin on a banking career? We have an awesome opportunity for a Virtual Member Service Representative or a (VMSR) as we call it. Serve our membership through an...
Customer Service Rep(07039) - 4800 Pt Fosdick Dr NW
- Gig Harbor, WA (24 miles from Lacey, WA)
- 6 days ago
- Gig Harbor, WA (24 miles from Lacey, WA)
- 6 days ago
Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Insurance Customer Service Representative/Office manager
- Fircrest, WA (18 miles from Lacey, WA)
- 7 days ago
- Fircrest, WA (18 miles from Lacey, WA)
- 7 days ago
Previous experience sales and customer service, in an office setting. Excellent written and verbal communication skills Update policy changes on customer accounts in our book of business and...
Demographic Data for Lacey, WA
Moving to Lacey, WA? Find some basic demographic data about Lacey, WA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lacey, WA
Highest Education Level
Customer Service Representatives in Lacey, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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