Customer Service Representative Jobs in Bothell, WA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 265 Jobs
AMY LOH INS & FIN SVCS INC

Customer Service

I am currently seeking a Mandarin Speaking full time employees for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Commission and Bonus based on performance...

Prinicipal Program Manager, Amazon Customer Service

  • Seattle, WA (11 miles from Bothell, WA)
  • 24 days ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 24 days ago

We are seeking an experienced Principal Program Manager to join the Worldwide Defect Elimination (WWDE) team within the larger Stores Customer Service (CS) organization. The role will focus on...

Customer Service Advisor

  • Lynnwood, WA (5 miles from Bothell, WA)
  • 7 hours ago
  • Lynnwood, WA (5 miles from Bothell, WA)
  • 7 hours ago

Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their...

Customer Relations Specialist

  • Mukilteo, WA (12 miles from Bothell, WA)
  • 9 hours ago
  • Mukilteo, WA (12 miles from Bothell, WA)
  • 9 hours ago

Primary shift: 1st shift 8:00 am 6:00 pm 33-40 hours/week Thursday-Monday Primary duties: Engages customers enthusiastically; supports all aspects of visitor experience to enhance Boeing brand and...

Costco - Customer Service Associates/Cashier $16-$35/hr

  • Snohomish, WA (15 miles from Bothell, WA)
  • 19 hours ago
  • Snohomish, WA (15 miles from Bothell, WA)
  • 19 hours ago

No experience requited, hiring immediately, appy now.Costco is looking for retail cashiers/customer service/team members to join our growing company. Full and part time postions available....

Customer Service Clerk FT w/Benefits

  • Silverdale, WA (23 miles from Bothell, WA)
  • 19 hours ago
  • Silverdale, WA (23 miles from Bothell, WA)
  • 19 hours ago

Title: Customer Service Clerk FT w/Benefits Location: United States-Washington-Silverdale Job Number: 250001A9 Join us as our next Customer Service Clerk here in Silverdale, WA at the Navy...

Manager, Sales and Customer Service

  • Tukwila, WA (15 miles from Bothell, WA)
  • 19 hours ago
  • Tukwila, WA (15 miles from Bothell, WA)
  • 19 hours ago

Id : 74607, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...609, ExternalPostedStartDate : 2025-04-28T11:55:50...

Sales Associate- Style Guide

  • Seattle, WA (11 miles from Bothell, WA)
  • 20 hours ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 20 hours ago

Compensation range: $20.76 to $22 The Style Guide is responsible for delivering exceptional customer experiences while contributing to the showroom's overall sales goals. As a brand ambassador,...

Customer Assistance Representative Part Time

  • Seattle, WA (11 miles from Bothell, WA)
  • 20 hours ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 20 hours ago

American Airlines is seeking Part Time Customer Assistance Representative at the Seattle-Tacoma International Airport. The terms and conditions of this position are covered by the CWA-IBT...

Administrative Assistant/Customer Service

  • Issaquah, WA (20 miles from Bothell, WA)
  • 23 hours ago
  • Issaquah, WA (20 miles from Bothell, WA)
  • 23 hours ago

Description Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Training & development Tuition assistance Vision insurance Wellness resources...

Customer Service Team Member

  • Silverdale, WA (23 miles from Bothell, WA)
  • 23 hours ago
  • Silverdale, WA (23 miles from Bothell, WA)
  • 23 hours ago

Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart Access...

Customer Service Representative - Transportations - Redmond / Seattle

  • Redmond, WA (6 miles from Bothell, WA)
  • 23 hours ago
  • Redmond, WA (6 miles from Bothell, WA)
  • 23 hours ago

Job Description:The Customer Service Representative (CSR) will report to the Program Manager and Operations Manager and receive guidance or direction from the client's or HQ's Transportation Management...

Veterinary Client Services Representative

  • Everett, WA (16 miles from Bothell, WA)
  • 23 hours ago
  • Everett, WA (16 miles from Bothell, WA)
  • 23 hours ago

At Northwest Animal Car Hospital, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you...

Customer Service Rep

  • Seattle, WA (11 miles from Bothell, WA)
  • 1 day ago
  • Seattle, WA (11 miles from Bothell, WA)
  • 1 day ago

Whats a typical day as a Customer Service Representative?...

Customer Service Associate

  • Seatac, WA (21 miles from Bothell, WA)
  • 1 day ago
  • Seatac, WA (21 miles from Bothell, WA)
  • 1 day ago

As a Customer Service Associate, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively...

Demographic Data for Bothell, WA

Moving to Bothell, WA? Find some basic demographic data about Bothell, WA below.


Local
National
136,854
2,954
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bothell, WA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bothell, WA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bothell, WA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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