Customer Service Representative Jobs in Bothell, WA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (9 miles from Bothell, WA)
- 13 days ago
- AMY LOH INS & FIN SVCS INC
- Bellevue, WA (9 miles from Bothell, WA)
- 13 days ago
I am currently seeking a Mandarin AND Cantonese speaking part-time employees for my insurance and financial services office in Bellevue, WA. Benefits: Hiring bonus Commission and Bonus based on...
Finance Member Consultant II - Customer Service
- Bainbridge Island, WA (16 miles from Bothell, WA)
- 6 days ago
- Bainbridge Island, WA (16 miles from Bothell, WA)
- 6 days ago
Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our people helping...
- Seattle, WA (11 miles from Bothell, WA)
- 9 hours ago
- Seattle, WA (11 miles from Bothell, WA)
- 9 hours ago
At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, creative, and driven people. If you want to help make history and...
Finance Manager, Amazon Customer Service
- Seattle, WA (11 miles from Bothell, WA)
- 17 days ago
- Seattle, WA (11 miles from Bothell, WA)
- 17 days ago
Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company. At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders...
Customer Service Sales Representative
- Marysville, WA (21 miles from Bothell, WA)
- 2 days ago
- Marysville, WA (21 miles from Bothell, WA)
- 2 days ago
6100 - Tulalip - 9728 Quil Ceda Blvd., Marysville, Washington, 98271 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Customer Service Representative - FS
- Seattle, WA (11 miles from Bothell, WA)
- 2 hours ago
- Seattle, WA (11 miles from Bothell, WA)
- 2 hours ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Airline Customer Service Agent SEA - Chinese/English Speakers
- Seattle, WA (11 miles from Bothell, WA)
- 3 hours ago
- Seattle, WA (11 miles from Bothell, WA)
- 3 hours ago
Pacific Aviation is seeking bilingual Airline Customer Service Agents fluent in Mandarin or Cantonese and English to join our part-time team at Seattle-Tacoma International Airport (SEA) in...
Customer Service - Whole Foods
- Seattle, WA (11 miles from Bothell, WA)
- 5 hours ago
- Seattle, WA (11 miles from Bothell, WA)
- 5 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative - Remote in Everett, WA
- Everett, WA (16 miles from Bothell, WA)
- 6 hours ago
- Everett, WA (16 miles from Bothell, WA)
- 6 hours ago
As the first contact for our patients, the Customer Service Representative sets the tone for a positive experience for our patients....
Remote WorkCustomer Service Representative
- Seattle, WA (11 miles from Bothell, WA)
- 6 hours ago
- Seattle, WA (11 miles from Bothell, WA)
- 6 hours ago
Responsibilities Virginia Mason is seeking a Customer Services Representative in our Neurology ambulatory clinic....
Customer Service Representative
- Seattle, WA (11 miles from Bothell, WA)
- 10 hours ago
- Seattle, WA (11 miles from Bothell, WA)
- 10 hours ago
The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations....
Customer Service Representative
- Seattle, WA (11 miles from Bothell, WA)
- 11 hours ago
- Seattle, WA (11 miles from Bothell, WA)
- 11 hours ago
Company DescriptionREADY FOR AN EXCITING OPPORTUNITY? Lenders One is seeking a Credit Verification Representative who will be responsible for conducting credit investigations and analyzing credit...
Director, Software Development, Customer Service - Customer Engagement Technology
- Seattle, WA (11 miles from Bothell, WA)
- 11 hours ago
- Seattle, WA (11 miles from Bothell, WA)
- 11 hours ago
Director, Software Development, Customer Service - Customer Engagement Technology Job ID: 2939404 | Amazon.com Services LLC We're Amazon's Customer Engagement Technology Team and our mission is to...
Part-Time Customer Service Teller (Alderwood)
- Lynnwood, WA (5 miles from Bothell, WA)
- 12 hours ago
- Lynnwood, WA (5 miles from Bothell, WA)
- 12 hours ago
Part-Time Customer Service Teller (Alderwood) Position Type Part Time Work Authorization Eligible to work in US. Description Currency Exchange International (CXI) is a Money Service Business based...
Automotive Customer Service Advisor
- Silverdale, WA (23 miles from Bothell, WA)
- 13 hours ago
- Silverdale, WA (23 miles from Bothell, WA)
- 13 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Demographic Data for Bothell, WA
Moving to Bothell, WA? Find some basic demographic data about Bothell, WA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Bothell, WA
Highest Education Level
Customer Service Representatives in Bothell, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »