Customer Service Representative Remote & Hybrid Only Jobs in Virginia
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
If you are looking to get your foot in the door with a strong company this role is for you! Starting shifts do require one weekend and working the evening shift. Description Handled inbound calls...
Hybrid Part TimePosition Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...
RemoteRemote Customer Service Representative
- MCI Military Recruitment
- Hampton, VA
- 1 day ago
- Hampton, VA
- 1 day ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
RemoteOverview Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in...
RemoteRemote Mortgage Customer Service Representative
- MCI Careers
- Virginia Beach, VA
- 2 days ago
- Virginia Beach, VA
- 2 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
RemoteEXPERIENCE/REQUIREMENTS: Minimum College Diploma/University Degree Minimum 3-5 years customer service and/or sales and/or call center experience....
Hybrid- Five Star Solutions
- Virginia Beach, VA
- 4 days ago
- Virginia Beach, VA
- 4 days ago
Customer Service Mon-Fri Five Star Solutions - 3.1 Virginia Beach, VA Job Details Full-time $14 an hour 1 day ago Benefits Paid training Qualifications Phone communication English Customer support...
RemoteCustomer Service Rep Payee/Guardianship
- PrideStaff
- Chantilly, VA
- 5 days ago
- Chantilly, VA
- 5 days ago
We are hiring for a Customer Service Representative (Rep Payee / Guardianship focused) on behalf of our client, a provider of specialized financial management and account compliance software solutions...
HybridAbout Mightycause Mightycause offers a full-service online fundraising suite to help nonprofits raise funds, manage online giving, engage donors and crowdfund cause-based campaigns. Mightycause...
RemoteSr Client Service Specialist, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region
- BRP Group, Inc.
- Leesburg, VA
- 6 days ago
- Leesburg, VA
- 6 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
HybridWe are now offering a $500 Hiring Bonus! At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers....
HybridCompany Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
HybridYou may not know it, but Regal Rexnord impacts your life every day. The companys products enable the fans in HVAC systems that keep us comfortable; the power source that keeps smart buildings...
Remote HybridJob Description: Our client is seeking a professional and detail-oriented Customer Service Representative to support consumers through dispute and claims processes....
HybridWork at Home Customer Service Agent (Full-Time & Part-Time) (VA)
- MCI Careers
- Virginia Beach, VA
- 10 days ago
- Virginia Beach, VA
- 10 days ago
LOCATION: Remote Work-at-Home POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that...
Remote Full TimeDemographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Virginia
Highest Education Level
Customer Service Representatives in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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