Customer Service Representative Jobs in Virginia Beach, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Associate Customer Service-Chesapeake
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 2 hours ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 2 hours ago
Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the stores appearance by cleaning and straightening, filling in the sales...
Remote Customer Service Representative
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 7 hours ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 7 hours ago
About the Role As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home....
Remote Work- Norfolk, VA (12 miles from Virginia Beach, VA)
- 2 days ago
- Norfolk, VA (12 miles from Virginia Beach, VA)
- 2 days ago
As a Customer Service Associate (CSA) you are the friendly face that puts the Wow in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is...
Remote: Healthcare Customer Service Representative
- Virginia Beach, VA
- 2 days ago
- Virginia Beach, VA
- 2 days ago
At least 1 year of Call Center experience preferred.? 1 year of face-to-face customer service experience.?...
Remote Mortgage Customer Service Representative
- Virginia Beach, VA
- 3 days ago
- Virginia Beach, VA
- 3 days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Remote WorkWork at Home Customer Service Agent (Full-Time & Part-Time) (VA)
- Virginia Beach, VA
- 3 days ago
- Virginia Beach, VA
- 3 days ago
POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
- South Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
- South Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service & Support Representative
- Virginia Beach, VA
- 4 days ago
- Virginia Beach, VA
- 4 days ago
Position Title: Customer Service & Support Representative Department: 23- Tech Support Status: Seasonal Reports to Financial Products Support Supervisor FLSA Status: Non-exempt Why Liberty Tax? We...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - PT
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 4 days ago
$14.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 5 days ago
- Portsmouth, VA (21 miles from Virginia Beach, VA)
- 5 days ago
Service Center Portsmouth - Airline Blvd JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not...
Medical Screener - Reception Technician (Customer Service)
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 5 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 5 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 5 days ago
- Chesapeake, VA (13 miles from Virginia Beach, VA)
- 5 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass,...
Member Service Representative (Full Time)- Janaf
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 5 days ago
- Norfolk, VA (16 miles from Virginia Beach, VA)
- 5 days ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA,...
Demographic Data for Virginia Beach, VA
Moving to Virginia Beach, VA? Find some basic demographic data about Virginia Beach, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Virginia Beach, VA
Highest Education Level
Customer Service Representatives in Virginia Beach, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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