Customer Service Representative Jobs in Manassas, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Caliber Collision
- Arlington, VA (22 miles from Manassas, VA)
- 10 hours ago
- Arlington, VA (22 miles from Manassas, VA)
- 10 hours ago
Service Center Arlington RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...
In PersonCustomer Service Representative
- U-Haul
- Woodbridge, VA (15 miles from Manassas, VA)
- 1 day ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonAutomotive Customer Service Representative
- Valvoline Instant Oil Change
- Warrenton, VA (20 miles from Manassas, VA)
- 1 day ago
- Warrenton, VA (20 miles from Manassas, VA)
- 1 day ago
Automotive Customer Service Advisor - Starting at $15.00/hr. plus incentives! Full-Time and Part-Time Increase your wages through completion of in-house, paid training No experience necessary!...
In Person- Wawa, Inc.
- Warrenton, VA (20 miles from Manassas, VA)
- 1 day ago
- Warrenton, VA (20 miles from Manassas, VA)
- 1 day ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
In PersonCustomer Service & Sales Floor Support - Fair Lakes Promenade Rack
- Nordstrom Inc.
- Fairfax, VA (8 miles from Manassas, VA)
- 1 day ago
- Fairfax, VA (8 miles from Manassas, VA)
- 1 day ago
Job Description Are you ready to thrive in a fast-paced, high-energy environment? As a Nordstrom Rack team member, you'll be continuously moving and collaborating with teammates to create a...
In PersonCustomer Support Representative
- Vector Security
- Gainesville, VA (8 miles from Manassas, VA)
- 2 days ago
- Gainesville, VA (8 miles from Manassas, VA)
- 2 days ago
At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a Customer Support...
In Person- Kastle Systems
- Falls Church, VA (19 miles from Manassas, VA)
- 2 days ago
- Falls Church, VA (19 miles from Manassas, VA)
- 2 days ago
Overview Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in...
Remote- Serenity Mental Health Centers
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
Customer Care Specialist Employment Type : Full-Time Compensation: $25$30/hr + quarterly performance based bonuses. At Serenity, we believe purposeful work comes from helping people move forward....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Alexandria, VA (23 miles from Manassas, VA)
- 2 days ago
- Alexandria, VA (23 miles from Manassas, VA)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCategory/Area of Expertise: Retail Operations Job Requisition: 430551 Address: USA-VA-Manassas-13490 Dumfries Road Store Code: Store 01208 FRONT END (7219898) Food Lion has been providing an easy,...
In Person Part TimeLead Client Service Representative
- Rarebreed Veterinary Partners
- Vienna, VA (16 miles from Manassas, VA)
- 2 days ago
- Vienna, VA (16 miles from Manassas, VA)
- 2 days ago
Are you a natural leader who thrives at the front lines of client experience? Veterinary Surgical Center in Vienna, VA is looking for a Lead Client Service Representative to be the steady,...
In PersonCustomer Service Representative - FT
- Avis Budget Group
- Sterling, VA (16 miles from Manassas, VA)
- 3 days ago
- Sterling, VA (16 miles from Manassas, VA)
- 3 days ago
United States Dulles Intl APO, 23330 Autopilot Dr, Dulles VA 20166, United States Full Time Job description $17.20/hourMonthly Commission OpportunityShift Premium may Apply We're hiring...
In PersonCustomer Service Representative - Alexandria Animal Hospital of Fort Hunt
- Encore Vet Group
- Alexandria, VA (23 miles from Manassas, VA)
- 3 days ago
- Alexandria, VA (23 miles from Manassas, VA)
- 3 days ago
We're looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk....
In PersonCustomer Service & Administrative Coordinator
- PrideStaff
- Sterling, VA (16 miles from Manassas, VA)
- 4 days ago
- Sterling, VA (16 miles from Manassas, VA)
- 4 days ago
We are hiring for a Customer Service and Administrative Coordinator on behalf of our client; an established home services and specialty contracting company. This in-office position is located in...
In Person- Sterling, VA (15 miles from Manassas, VA)
- 5 days ago
- Sterling, VA (15 miles from Manassas, VA)
- 5 days ago
Customer Service Representative Pay: Based on Experience Job type: Full-time We welcome all customer related experiences / High school graduates / College graduates. Come join our team!...
In PersonDemographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Manassas, VA
Highest Education Level
Customer Service Representatives in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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