Customer Service Representative Jobs in Manassas, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (22 miles from Manassas, VA)
- 11 days ago
- Cherrydale Vet Clinic
- Arlington, VA (22 miles from Manassas, VA)
- 11 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Eyewear Customer Service/Sales Advisor
- Chantilly, VA (8 miles from Manassas, VA)
- 2 hours ago
- Chantilly, VA (8 miles from Manassas, VA)
- 2 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Rep(04373) - 7839-d Rolling Rd
- Springfield, VA (11 miles from Manassas, VA)
- 3 hours ago
- Springfield, VA (11 miles from Manassas, VA)
- 3 hours ago
Company Description Job Description Must be able to answer telephones and take orders with reasonable accomidations. Must be friendly, polite, professional and punctual. Qualifications Additional...
Registered Client Service Associate
- McLean, VA (20 miles from Manassas, VA)
- 3 hours ago
- McLean, VA (20 miles from Manassas, VA)
- 3 hours ago
POSITION SUMMARY: Registered Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with...
Customer Service Shift Supervisor George Mason University
- Manassas, VA
- 7 hours ago
- Manassas, VA
- 7 hours ago
Department: Regional Campuses Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Option 1: Early weekday morning shifts (4:45am-10am) Option 2:...
Customer Service Representative (TS/SCI with Poly Clearance Required)
- Chantilly, VA (8 miles from Manassas, VA)
- 10 hours ago
- Chantilly, VA (8 miles from Manassas, VA)
- 10 hours ago
Scope This position serves as an entry level customer service representative within the CSC....
Bilingual Customer Service Specialist (Spanish)
- Falls Church, VA (19 miles from Manassas, VA)
- 23 hours ago
- Falls Church, VA (19 miles from Manassas, VA)
- 23 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Software Development Engineer II- Amazon Customer Service, Amazon Customer Service
- Arlington, VA (22 miles from Manassas, VA)
- 23 hours ago
- Arlington, VA (22 miles from Manassas, VA)
- 23 hours ago
About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating customer-obsessed solutions that impact millions of customers...
Automotive Customer Service Advisor
- Woodbridge, VA (15 miles from Manassas, VA)
- 1 day ago
- Woodbridge, VA (15 miles from Manassas, VA)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Centreville, VA (6 miles from Manassas, VA)
- 1 day ago
- Centreville, VA (6 miles from Manassas, VA)
- 1 day ago
Under the direction of the Branch Management, performs a variety of duties related to all phases of teller work, including proper receiving and handling of deposits, checks and payments;...
Medical Assistant/Customer Service Specialist, Full-Time - Leesburg, VA
- Leesburg, VA (20 miles from Manassas, VA)
- 1 day ago
- Leesburg, VA (20 miles from Manassas, VA)
- 1 day ago
VIVO Infusion LLC Certified Medical AssistantCustomer Service Specialist Leesburg VAVivo Infusion Certified Medical AssistantCSSIn this position you will play a crucial role in our clinical...
Automotive Customer Service Representative
- Centreville, VA (6 miles from Manassas, VA)
- 1 day ago
- Centreville, VA (6 miles from Manassas, VA)
- 1 day ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Department: Regional Campuses - Freedom Aquatic & Fitness Center Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Varies Option 1: Early weekday...
- Arlington, VA (22 miles from Manassas, VA)
- 1 day ago
- Arlington, VA (22 miles from Manassas, VA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part Time Customer Service Delivery Driver-Alexandria
- Alexandria, VA (23 miles from Manassas, VA)
- 1 day ago
- Alexandria, VA (23 miles from Manassas, VA)
- 1 day ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Manassas, VA
Highest Education Level
Customer Service Representatives in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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