Customer Service Representative Jobs in Manassas, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (22 miles from Manassas, VA)
- 11 days ago
- Cherrydale Vet Clinic
- Arlington, VA (22 miles from Manassas, VA)
- 11 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Sales & Customer Service Associate - Part Time
- Arlington, VA (22 miles from Manassas, VA)
- 6 hours ago
- Arlington, VA (22 miles from Manassas, VA)
- 6 hours ago
Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...
Customer Service Representative
- Sterling, VA (16 miles from Manassas, VA)
- 12 hours ago
- Sterling, VA (16 miles from Manassas, VA)
- 12 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Ashburn, VA (19 miles from Manassas, VA)
- 13 hours ago
- Ashburn, VA (19 miles from Manassas, VA)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Falls Church, VA (19 miles from Manassas, VA)
- 14 hours ago
- Falls Church, VA (19 miles from Manassas, VA)
- 14 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Eyewear Customer Service/Sales Advisor Part Time
- Reston, VA (15 miles from Manassas, VA)
- 2 days ago
- Reston, VA (15 miles from Manassas, VA)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
DMV Customer Service Center Work Leader - #04133 Arlington Metro at Virginia Sq. CSC
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 2 days ago
Title: DMV Customer Service Center Work Leader - #04133 Arlington Metro at Virginia Sq. CSC State Role Title: Admin and Office Spec III Hiring Range: $53, 038 - Commensurate with DMV Experience...
DMV Customer Service Center Work Leader - #00873 Work Leader Lorton CSC
- Fairfax, VA (8 miles from Manassas, VA)
- 2 days ago
- Fairfax, VA (8 miles from Manassas, VA)
- 2 days ago
Title: DMV Customer Service Center Work Leader - #00873 Work Leader Lorton CSC State Role Title: Admin and Office Spec III Hiring Range: $53, 038 - Commensurate with Experience Pay Band: NV 3...
- Potomac, MD (22 miles from Manassas, VA)
- 2 days ago
- Potomac, MD (22 miles from Manassas, VA)
- 2 days ago
WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving...
Title Customer Service Representative EOE Statement We are an equal employment opportunity employer....
Staff Assistant/ Team Lead (In-Store Sales and Customer Service)
- Fairfax, VA (8 miles from Manassas, VA)
- 3 days ago
- Fairfax, VA (8 miles from Manassas, VA)
- 3 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Senior Customer Service Support Engineer
- Vienna, VA (16 miles from Manassas, VA)
- 3 days ago
- Vienna, VA (16 miles from Manassas, VA)
- 3 days ago
Senior Customer Service Support Engineer Kavaliro Today Top Secret/SCI Unspecified Full Scope Polygraph Business - Support Vienna, VA (ON-SITE/OFFICE) Kavaliro is seeking a Senior Customer Service...
Customer Service Representative (Home Services)
- Arlington, VA (22 miles from Manassas, VA)
- 3 days ago
- Arlington, VA (22 miles from Manassas, VA)
- 3 days ago
Customer Service Representative (Home Services) 3.9 3.9 out of 5 stars Arlington, VA Job Title: Customer Service Representative (HVAC / Plumbing / Electrical Services) Location: Alexandria, VA Industry...
Customer Service Representative - Hollin Hall Animal Hospital
- Alexandria, VA (23 miles from Manassas, VA)
- 4 days ago
- Alexandria, VA (23 miles from Manassas, VA)
- 4 days ago
Overview Join our growing team as a Customer Service Representative at Hollin Hall Animal Hospital!...
Automotive Customer Service Representative
- Chantilly, VA (8 miles from Manassas, VA)
- 4 days ago
- Chantilly, VA (8 miles from Manassas, VA)
- 4 days ago
Benefits: Employee discounts Health insurance Opportunity for advancement Training & development CUSTOMER SERVICE REPRESENTATIVE NEEDED IN CHANTILLY, VA: Auto Shop in Chantilly, VA seeks a Customer...
Demographic Data for Manassas, VA
Moving to Manassas, VA? Find some basic demographic data about Manassas, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Manassas, VA
Highest Education Level
Customer Service Representatives in Manassas, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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