Customer Service Representative Jobs in Herndon, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Cherrydale Vet Clinic
- Arlington, VA (15 miles from Herndon, VA)
- 13 days ago
- Cherrydale Vet Clinic
- Arlington, VA (15 miles from Herndon, VA)
- 13 days ago
Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...
Operations/Customer Service Delivery Manager
- Bethesda, MD (15 miles from Herndon, VA)
- 30+ days ago
- Bethesda, MD (15 miles from Herndon, VA)
- 30+ days ago
GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position....
Customer Care Representative (Administrative Assistant III)
- Lorton, VA (23 miles from Herndon, VA)
- 6 hours ago
- Lorton, VA (23 miles from Herndon, VA)
- 6 hours ago
Are you an enthusiastic individual looking for a career where you can make a difference in the lives of animals and the community? This position works as a part of animal adoptions and intakes on...
- Washington, DC (19 miles from Herndon, VA)
- 12 hours ago
- Washington, DC (19 miles from Herndon, VA)
- 12 hours ago
10K will be scaled toward Customer Success Advocate Sr, while Inside accounts will be fewer) + Implement Customer Success Plans and Identify and qualify opportunity for expansion with partnership...
Customer Service Representative
- Damascus, MD (22 miles from Herndon, VA)
- 12 hours ago
- Damascus, MD (22 miles from Herndon, VA)
- 12 hours ago
Job Listing ID: 4264039 Job Title: Customer Service Representative Application Deadline: Open Until FilledJob Location: Damascus Date Posted: 05/02/2025Hours Worked Per Week: Not Provided Shift: Not...
Bilingual Customer Service Specialist (Spanish)
- Chantilly, VA (7 miles from Herndon, VA)
- 12 hours ago
- Chantilly, VA (7 miles from Herndon, VA)
- 12 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Representative, Customer Service - New Patient Care
- Washington, DC (19 miles from Herndon, VA)
- 12 hours ago
- Washington, DC (19 miles from Herndon, VA)
- 12 hours ago
. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
Customer Service Shift Supervisor
- Manassas, VA (16 miles from Herndon, VA)
- 15 hours ago
- Manassas, VA (16 miles from Herndon, VA)
- 15 hours ago
Department: Regional Campuses Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Option 1: Early weekday morning shifts (4:45am-10am) Option 2:...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Arlington, VA (16 miles from Herndon, VA)
- 15 hours ago
- Arlington, VA (16 miles from Herndon, VA)
- 15 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Team Member - Part Time
- Washington, DC (19 miles from Herndon, VA)
- 15 hours ago
- Washington, DC (19 miles from Herndon, VA)
- 15 hours ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Springfield, VA (14 miles from Herndon, VA)
- 15 hours ago
- Springfield, VA (14 miles from Herndon, VA)
- 15 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Manassas, VA (16 miles from Herndon, VA)
- 15 hours ago
- Manassas, VA (16 miles from Herndon, VA)
- 15 hours ago
Department: Regional Campuses - Freedom Aquatic & Fitness Center Classification: GMU Worker Job Category: Part-Time / Hourly Wage Job Type: Part-Time Work Schedule: Varies Option 1: Early weekday...
- Rockville, MD (14 miles from Herndon, VA)
- 1 day ago
- Rockville, MD (14 miles from Herndon, VA)
- 1 day ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
Customer Service Representative
- Leesburg, VA (12 miles from Herndon, VA)
- 1 day ago
- Leesburg, VA (12 miles from Herndon, VA)
- 1 day ago
Service Center Leesburg JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Associate - Temporary
- Silver Spring, MD (20 miles from Herndon, VA)
- 1 day ago
- Silver Spring, MD (20 miles from Herndon, VA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Herndon, VA
Moving to Herndon, VA? Find some basic demographic data about Herndon, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Herndon, VA
Highest Education Level
Customer Service Representatives in Herndon, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Scanning
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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