Customer Service Representative Jobs in Fort Lee, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time Customer Service and Sales Associate Hertz Fort Lee, New Jersey, United States 1 day ago Quick Job type Full-time Part-time Quick Job description The Part Time Customer Service and Sales...
Customer Service Rep(04396) - 14834 Hull Street Road
- Chesterfield, VA (19 miles from Fort Lee, VA)
- 2 days ago
- Chesterfield, VA (19 miles from Fort Lee, VA)
- 2 days ago
Customer Service Rep(04396) - 14834 Hull Street Road 3.4 3.4 out of 5 stars 14834 Hull Street Road, Chesterfield, VA 23832 Job Description SMILING FACES WANTED!! We are looking for friendly people...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Associate Customer Service
- Midlothian, VA (23 miles from Fort Lee, VA)
- 2 days ago
- Midlothian, VA (23 miles from Fort Lee, VA)
- 2 days ago
Position Summary Contributes to the mission of Goodwill by providing the best customer service to our customers. Maximizes the stores appearance by cleaning and straightening, filling in the sales...
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Richmond, VA (22 miles from Fort Lee, VA)
- 3 days ago
- Richmond, VA (22 miles from Fort Lee, VA)
- 3 days ago
Requisition ID: 891899 Store # : E01330 Ops - Customer Svc - Admin RichS Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are...
Deputy Clerk - Customer Service
- Chesterfield, VA (19 miles from Fort Lee, VA)
- 4 days ago
- Chesterfield, VA (19 miles from Fort Lee, VA)
- 4 days ago
Minimum Qualifications ABOUT THE CLERKS OFFICE The Circuit Court Clerks Office is the administrative arm of the Circuit Court. Our day-to-day operations significantly impact the Chesterfield...
Customer Service Greeter - Emerald Club
- Rich Int Ap, VA (18 miles from Fort Lee, VA)
- 6 days ago
- Rich Int Ap, VA (18 miles from Fort Lee, VA)
- 6 days ago
Overview Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated...
Retail Sales Associate (In-Store Sales & Customer Service)
- Colonial Heights, VA (4 miles from Fort Lee, VA)
- 6 days ago
- Colonial Heights, VA (4 miles from Fort Lee, VA)
- 6 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
- Providence Forge, VA (22 miles from Fort Lee, VA)
- 6 days ago
- Providence Forge, VA (22 miles from Fort Lee, VA)
- 6 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 405471 Address: USA-VA-Providence Forge-9030 Pocahantos Trail Store Code: Store 01422 Front End (7223617) Food Lion has been...
BASIC FUNCTION (Primary Purpose): This position is responsible for entering and managing orders to ensure timely and accurate orders are delivered to customers and customers are satisfied. Primary...
Customer Service Representative (Loan Consultant II)
- Colonial Heights, VA (4 miles from Fort Lee, VA)
- 7 days ago
- Colonial Heights, VA (4 miles from Fort Lee, VA)
- 7 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Medical Screener - Reception Technician (Customer Service) (Bilingual English/Spanish)
- Henrico, VA (21 miles from Fort Lee, VA)
- 8 days ago
- Henrico, VA (21 miles from Fort Lee, VA)
- 8 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Associate - Temporary
- North Chesterfield, VA (19 miles from Fort Lee, VA)
- 8 days ago
- North Chesterfield, VA (19 miles from Fort Lee, VA)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Chesterfield, VA (19 miles from Fort Lee, VA)
- 8 days ago
- Chesterfield, VA (19 miles from Fort Lee, VA)
- 8 days ago
Soar with us at Wawa. We believe we can make life a little better every day one smile, hoagie, or experience at a time. And theres one secret ingredient that truly sets Wawa apart: Our Associates....
Demographic Data for Fort Lee, VA
Moving to Fort Lee, VA? Find some basic demographic data about Fort Lee, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fort Lee, VA
Highest Education Level
Customer Service Representatives in Fort Lee, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »