Customer Service Representative Jobs in Chesapeake, VA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Chesapeake, VA
- 30+ days ago
- Chesapeake, VA
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Pay: $12 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 8 hours ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 8 hours ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means...
- Suffolk, VA (21 miles from Chesapeake, VA)
- 10 hours ago
- Suffolk, VA (21 miles from Chesapeake, VA)
- 10 hours ago
Our client, a leader in logistics and customer service, is seeking a Customer Service Representative to join their team....
Member Service Representative (Full-Time) - Jolliff
- Norfolk, VA (7 miles from Chesapeake, VA)
- 20 hours ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 20 hours ago
Member Service Representative (Full-Time) - Jolliff Norfolk, VA, United States (On-site) TRENDING Job Description To provide members and prospective members the full range of products and services...
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara Health-Patient Accounting, located in Norfolk, VA, is hiring a Customer Service Rep I Work Shift: First Days Scheduled Weekly...
Lowes - Cashier/Customer Service Associate $16-$35/hr
- Chesapeake, VA
- 21 hours ago
- Chesapeake, VA
- 21 hours ago
No experience requited, hiring immediately, appy now.All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our...
Customer Service Rep(04223) - 540 E. Constance Rd.
- Suffolk, VA (21 miles from Chesapeake, VA)
- 23 hours ago
- Suffolk, VA (21 miles from Chesapeake, VA)
- 23 hours ago
Company Description Job Description The following is considered minimum expectations in performance while working for Domino's Pizza: Answering the phone or assisting carryout customers in a...
DMV Customer Service Technician (Part-time/wage) - Portsmouth 03746
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 1 day ago
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 1 day ago
Title: DMV Customer Service Technician (Part-time/wage) - Portsmouth 03746 State Role Title: Admin and Office Spec III Hiring Range: $19.72 Pay Band: 3 Agency: Department of Motor Vehicles...
Temporary Customer Service Rep - Remote
- Norfolk, VA (7 miles from Chesapeake, VA)
- 1 day ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 1 day ago
City/State Norfolk, VA Work Shift First (Days) Overview: Sentara is hiring a TEMPORARY Customer Service Representative for the Laboratory Billing Services Department. * Estimated 4-6 month temporary...
Remote WorkCustomer Service Delivery Driver
- Moyock, NC (20 miles from Chesapeake, VA)
- 1 day ago
- Moyock, NC (20 miles from Chesapeake, VA)
- 1 day ago
Customer Service Delivery Driver 3.8 3.8 out of 5 stars 108 Currituck Commercial Drive, Moyock, NC 27958 This position works closely with wholesale and retail customers to determine their needs,...
Member Service Representative (Part Time 30 hrs/week M-F)
- Suffolk, VA (21 miles from Chesapeake, VA)
- 1 day ago
- Suffolk, VA (21 miles from Chesapeake, VA)
- 1 day ago
TowneBank has a culture that: Has a commitment to exquisite service for our members that will lead to our ability to create a reasonable rate of return for our shareholders, a bright future for...
Pharmacy Customer Service Associate
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 2 days ago
- Virginia Beach, VA (13 miles from Chesapeake, VA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Storefront Senior Customer Care Representative
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 2 days ago
- Portsmouth, VA (9 miles from Chesapeake, VA)
- 2 days ago
Responsible for providing excellent customer service via the phone, email, face to face, mail, and/or social media in a prompt and courteous manner. Resolves customer questions and problems...
- Norfolk, VA (7 miles from Chesapeake, VA)
- 2 days ago
- Norfolk, VA (7 miles from Chesapeake, VA)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Chesapeake, VA
Moving to Chesapeake, VA? Find some basic demographic data about Chesapeake, VA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Chesapeake, VA
Highest Education Level
Customer Service Representatives in Chesapeake, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »