Customer Service Representative

Customer Service Representative (CSR) Key CollisionAt Key Collision, we dont just hire employeeswe build careers. Our team is the foundation of everything we do, and were proud of the strong, supportive culture weve created. If youre looking for a place where your work matters, your growth is supported, and your team has your back, youll fit right in here.We believe in promoting from withinmany of our managers started in entry-level roles and grew with us. This isnt just a jobits an opportunity to build something long-term.What Youll DoYoull be the first point of contact for our customers, helping create a smooth, positive experience from start to finish.Greet customers and assist them with professionalism and careAnswer phones and direct calls appropriatelySchedule appointments and manage daily calendarsTake and deliver accurate messagesHandle incoming and outgoing mailKeep the office organized and running efficientlyMonitor and order office supplies as neededTrack orders and communicate with vendorsFollow company processes and support the team wherever neededWhat Were Looking ForHigh school diploma or GED required2+ years of office or administrative experience preferredComfortable with computers and Microsoft OfficeExperience with office equipment (phones, copiers, etc.)Strong customer service and communication skillsOrganized, reliable, and detail-orientedSomeone who takes pride in their work and enjoys being part of a teamWhy Key Collision?We take care of our peoplebecause when our team is supported, everything else falls into place.Comprehensive medical and dental insurance to keep you and your family covered401(k) with a generous company match to help you build for the futurePaid vacation time so you can recharge and take care of what matters outside of workClean, modern shops with AC and heata comfortable work environment year-round (not something every shop can say)Strong team culture where people genuinely support each other and take pride in their workOpportunities for growth and advancementwe promote from within whenever possibleStability and consistency with a company that values long-term employeesIf youre looking for more than just a joband want to be part of a team that values you, supports you, and grows with youwed love to connect.