Customer Service Representative Jobs in Vermont

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 92 Jobs

Administrative Assistant Customer Service Manager

  • TSG - The Sheridan Group
  • VT
  • 3 days ago
  • VT
  • 3 days ago

Assistant Account Manager Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything...

In Person

Assistant Customer Service Manager

  • TSG - The Sheridan Group
  • Thetford, VT
  • 3 days ago
  • Thetford, VT
  • 3 days ago

Assistant Account Manager Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything...

In Person

Customer Service Representative - $16-$20/Hour

  • TSG - The Sheridan Group
  • White River Junction, VT
  • 5 days ago
  • White River Junction, VT
  • 5 days ago

Assistant Account Manager Sheridan. Be part of something greater. Your career awaitsjoin us! As one of the leading print and publishing service providers in the nation, Sheridan prints everything...

In Person

Customer Service Field Tech

  • Teleperformance USA
  • VT
  • 2 hours ago
  • VT
  • 2 hours ago

Category : Information Technology Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at. About TP TP is a leading global provider of digital...

In Person

Customer Service Representative

  • Cerro Wire
  • Shelburne, VT
  • 9 hours ago
  • Shelburne, VT
  • 9 hours ago

The Customer Service Representative works closely with Engineers, Operations, Quality, Supply Chain and Business Development Managers to ensure customer requirements align with manufacturing capabilities...

In Person

PT Customer Service Leader

  • Hannaford Bros Co
  • Brandon, VT
  • 21 hours ago
  • Brandon, VT
  • 21 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 504361 Address: USA-VT-Brandon-71 Supermarket Drive Store Code: Store 08409 Management (7249530) Hannaford Supermarkets started out...

In Person Part Time

Customer Service Specialist

  • Sherwin Williams
  • Bennington, VT
  • 1 day ago
  • Bennington, VT
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

In Person

Client Services Representative

  • West Mountain Animal Hospital
  • Bennington, VT
  • 1 day ago
  • Bennington, VT
  • 1 day ago

Were Hiring!! We are looking for - A p art -time Client Service Representative to join our West Mountain family. S omeone who is h ardworking, friendly, detail orientated, skilled multi-tasker,...

In Person

Client Support Representative

  • Spherion
  • South Burlington, VT
  • 1 day ago
  • South Burlington, VT
  • 1 day ago

Spherion Vermont is seeking a Client Support Representative to accurately process incoming supply order, service, and networking support requests for document and networking clients via email and...

In Person

Customer Care Specialist

  • TEKsystems
  • Rutland, VT
  • 2 days ago
  • Rutland, VT
  • 2 days ago

Description The Customer Care Representative provides outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require...

Hybrid

Senior Managr Global Customer Service

  • Fujifilm
  • Montpelier, VT
  • 2 days ago
  • Montpelier, VT
  • 2 days ago

Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and execution globally for Digital Commerce. This role is...

Remote

Customer Service Representative

  • Performance Food Group
  • North Springfield, VT
  • 2 days ago
  • North Springfield, VT
  • 2 days ago

We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...

In Person

Customer Service Rep II - Ssc

  • Mohawk Industries Inc.
  • Williston, VT
  • 2 days ago
  • Williston, VT
  • 2 days ago

Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...

In Person

Teller/ Customer Service Representative (Wells River Branch)

  • WELLS RIVER SAVINGS BANK
  • Newbury, VT
  • 3 days ago
  • Newbury, VT
  • 3 days ago

at WELLS RIVER SAVINGS BANK in Wells River, Vermont, United States Job Description Teller/Customer Service Representative JOB SUMMARY : Provide customer service at the retail level in accordance with...

In Person

Float Teller/ Customer Service Representative (Bradford Home Branch)

  • WELLS RIVER SAVINGS BANK
  • Bradford, VT
  • 3 days ago
  • Bradford, VT
  • 3 days ago

at WELLS RIVER SAVINGS BANK in Bradford, Vermont, United States Job Description Float Teller/Customer Service Representative JOB SUMMARY : Provide customer service at the retail level in accordance...

In Person

Demographic Data for Vermont

Moving to Vermont? Find some basic demographic data about Vermont below.


Local
National
643,077
20,393

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Vermont

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Vermont offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Vermont
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »