Customer Service Representative Jobs in Vermont
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Category/Area of Expertise: Retail Operations Job Requisition: 430125 Address: USA-VT-Milton-259 Us Route 7 South Store Code: Store 08274 Front End (5151692) Hannaford Supermarkets started out as...
Category/Area of Expertise: Retail Operations Job Requisition: 430124 Address: USA-VT-Milton-259 Us Route 7 South Store Code: Store 08274 Front End (5151692) Hannaford Supermarkets started out as...
Category/Area of Expertise: Retail Operations Job Requisition: 430123 Address: USA-VT-Milton-259 Us Route 7 South Store Code: Store 08274 Front End (5151692) Hannaford Supermarkets started out as...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Behavioral Health Customer Service Advocate - After Hours - Remote
- Washington, VT
- 1 day ago
- Washington, VT
- 1 day ago
The Advocate role is a non-clinical customer service position within an inbound call center that supports Evernorth Behavioral Health. Advocates are responsible for handling inbound calls from...
Remote WorkJapanese Customer Service Senior Representative Remote
- Washington, VT
- 1 day ago
- Washington, VT
- 1 day ago
High School Diploma or equivalent required, associate or bachelors degree preferred. 1+ years of customer service experience analyzing and solving customer problems required, call center experience...
Remote WorkU-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - VT Campus (Start Date June 10, 2025)
- Montpelier, VT
- 1 day ago
- Montpelier, VT
- 1 day ago
Customer Service Representative at National Life Group Starting rate is $22/hr with additional pay for relevant skills and experience....
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Motor Vehicle Direct Client Service Specialist - Interim
- Montpelier, VT
- 1 day ago
- Montpelier, VT
- 1 day ago
Overview The Motor Vehicle Direct Client Service Specialist position is based in Montpelier, and is responsible for customer service and examiner work for the Department of Motor Vehicles serving...
Call center experience preferred....
Remote WorkWhy choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons...
Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring...
We are seeking a Customer Service Technician who will be responsible to maintain air machines in assigned routes, and at times in other designated routes to assist. This requires that they are...
We are seeking a Customer Service Hotline Agent to join our client's team in Berlin, VT! In this role, you will be the cheerful and helpful face of the program, providing excellent support to...
Demographic Data for Vermont
Moving to Vermont? Find some basic demographic data about Vermont below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Vermont
Highest Education Level
Customer Service Representatives in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Scanning
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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