Customer Service Representative Jobs in Vermont

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 90 Jobs

Customer Service Intake Representative-Work from home-eviCore

  • Washington, VT
  • 7 hours ago
  • Washington, VT
  • 7 hours ago

Remain client focused at all times, with the ability to independently resolve customer inquiries and complaints with one-call resolution....

Remote Work

Pharmacy Customer Service Associate

  • Saint Albans, VT
  • 17 hours ago
  • Saint Albans, VT
  • 17 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(03105) -1548 North Avenue

  • Burlington, VT
  • 15 days ago
  • Burlington, VT
  • 15 days ago

Company Description Job Description Customer Service Representative Are you ready to be part of the action?...

Customer Service Rep Colchester, VT

  • Colchester, VT
  • 15 days ago
  • Colchester, VT
  • 15 days ago

Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

PT Sales Associate

  • Williston, VT
  • 60+ days ago
  • Williston, VT
  • 60+ days ago

About Lovesac: We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...

Flexible Customer Service Associate

  • Burlington, VT
  • 45+ days ago
  • Burlington, VT
  • 45+ days ago

The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections....

Delivery & Customer Service Representative - CDL Required

  • Saint Albans, VT
  • 1 day ago
  • Saint Albans, VT
  • 1 day ago

Requisition Number: 24340 When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 1.5 million residential,...

Customer Service Associate

  • Manchester Center, VT
  • 1 day ago
  • Manchester Center, VT
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative-Remote (Bilingual: Spanish and English)

  • Montpelier, VT
  • 1 day ago
  • Montpelier, VT
  • 1 day ago

Job Title: Customer Service Representative-Remote (Bilingual: Spanish and English) Job Description JOB DESCRIPTION The Customer Service Representative-Remote (Bilingual: Spanish and English) works from...

Remote Work

PT Sales Associate Cashier

  • Bennington, VT
  • 1 day ago
  • Bennington, VT
  • 1 day ago

Category/Area of Expertise: Retail Operations Job Requisition: 415915 Address: USA-VT-Bennington-141 Hannaford Sq, Suite 2 Store Code: Store 08301 Front End (5151698) Hannaford Supermarkets...

Customer Care Representative, Human Resources - Vi

  • Stowe, VT
  • 3 days ago
  • Stowe, VT
  • 3 days ago

Customer Care Representative, Human Resources - Vi at Alight Solutions LLC in Stowe, Vermont, United States Job Description Customer Care Representative, Human Resources We are now hiring...

Remote Work

Customer Account Representative

  • Saint Albans, VT
  • 3 days ago
  • Saint Albans, VT
  • 3 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.90 per hour - $18.70 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative / Sales Support

  • Rutland, VT
  • 4 days ago
  • Rutland, VT
  • 4 days ago

This job was posted by : For moreinformation, please see: Customer service and sales support.

Retail Customer Service Associate

  • Williston, VT
  • 4 days ago
  • Williston, VT
  • 4 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Store Customer Service Specialist

  • Essex, VT
  • 6 days ago
  • Essex, VT
  • 6 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Demographic Data for Vermont

Moving to Vermont? Find some basic demographic data about Vermont below.


Local
National
643,077
20,393

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Vermont

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Vermont offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Vermont
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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