Customer Service Representative Jobs in Burlington, VT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Essex Junction, VT (9 miles from Burlington, VT)
- 13 hours ago
- Essex Junction, VT (9 miles from Burlington, VT)
- 13 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 440849 Address: USA-VT-Essex Junction-21A Essex Way Store Code: Store 08353 Front End (5151737) Hannaford Supermarkets started out as...
- South Burlington, VT (3 miles from Burlington, VT)
- 2 days ago
- South Burlington, VT (3 miles from Burlington, VT)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
General Purpose This position is responsible for providing customer service to the public by answering inquiries about Parks, Recreation and Waterfront programs, projects and facilities. In...
Lead Customer Service Teammate
- Essex Junction, VT (9 miles from Burlington, VT)
- 3 days ago
- Essex Junction, VT (9 miles from Burlington, VT)
- 3 days ago
Pay Range: $16.00- $19.55 SUMMARY To be the advocate for our guests and consistently meet our guests expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible...
Customer Service Representative
- Essex Junction, VT (9 miles from Burlington, VT)
- 3 days ago
- Essex Junction, VT (9 miles from Burlington, VT)
- 3 days ago
Overview of the Position: Processes all customer requests to include answering calls and emails. Provides weekly status reports to customers as needed. Works with Production and Customer Service...
General Purpose Mission Statement BEDs mission is to serve the energy needs of our customers in a safe, reliable, affordable, sustainable, and socially responsible manner. BEDs four key values...
General Purpose Mission Statement BEDs mission is to serve the energy needs of our customers in a safe, reliable, affordable, sustainable, and socially responsible manner. BEDs four key values...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-time Customer Relations Specialist
- Plattsburgh, NY (18 miles from Burlington, VT)
- 7 days ago
- Plattsburgh, NY (18 miles from Burlington, VT)
- 7 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...
The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
- Essex, VT (9 miles from Burlington, VT)
- 13 days ago
- Essex, VT (9 miles from Burlington, VT)
- 13 days ago
PT Customer Service Leader Hannaford Supermarkets United States, Vermont, Essex Junction Jun 13, 2025 Address: USA-VT-Essex Junction-21A Essex Way Store Code: Store 08353 Front End (5151737)...
- Plattsburgh, NY (18 miles from Burlington, VT)
- 14 days ago
- Plattsburgh, NY (18 miles from Burlington, VT)
- 14 days ago
Reporting to NA Customer Service Supervisor, the Customer Service Specialist handles any incoming calls and or inquiries related to non-installed applications of Schluter products. The Customer...
Customer Service Rep(03101) - 485 Colchester Avenue
- Burlington, VT
- 16 days ago
- Burlington, VT
- 16 days ago
Company Description Job Description Customer Service Representative Are you ready to be part of the action?...
Demographic Data for Burlington, VT
Moving to Burlington, VT? Find some basic demographic data about Burlington, VT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Burlington, VT
Highest Education Level
Customer Service Representatives in Burlington, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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