Customer Service Representative Jobs in Burlington, VT

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 54 Jobs

FT Customer Service Leader

  • Essex Junction, VT (9 miles from Burlington, VT)
  • 13 hours ago
  • Essex Junction, VT (9 miles from Burlington, VT)
  • 13 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 440849 Address: USA-VT-Essex Junction-21A Essex Way Store Code: Store 08353 Front End (5151737) Hannaford Supermarkets started out as...

Customer Service Associate

  • South Burlington, VT (3 miles from Burlington, VT)
  • 2 days ago
  • South Burlington, VT (3 miles from Burlington, VT)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Miller Center

  • Burlington, VT
  • 2 days ago
  • Burlington, VT
  • 2 days ago

General Purpose This position is responsible for providing customer service to the public by answering inquiries about Parks, Recreation and Waterfront programs, projects and facilities. In...

Lead Customer Service Teammate

  • Essex Junction, VT (9 miles from Burlington, VT)
  • 3 days ago
  • Essex Junction, VT (9 miles from Burlington, VT)
  • 3 days ago

Pay Range: $16.00- $19.55 SUMMARY To be the advocate for our guests and consistently meet our guests expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible...

Customer Service Representative

  • Essex Junction, VT (9 miles from Burlington, VT)
  • 3 days ago
  • Essex Junction, VT (9 miles from Burlington, VT)
  • 3 days ago

Overview of the Position: Processes all customer requests to include answering calls and emails. Provides weekly status reports to customers as needed. Works with Production and Customer Service...

BED Customer Care Representative

  • Burlington, VT
  • 4 days ago
  • Burlington, VT
  • 4 days ago

General Purpose Mission Statement BEDs mission is to serve the energy needs of our customers in a safe, reliable, affordable, sustainable, and socially responsible manner. BEDs four key values...

BED Senior Customer Care Representative

  • Burlington, VT
  • 4 days ago
  • Burlington, VT
  • 4 days ago

General Purpose Mission Statement BEDs mission is to serve the energy needs of our customers in a safe, reliable, affordable, sustainable, and socially responsible manner. BEDs four key values...

Pharmacy Customer Service Associate

  • Burlington, VT
  • 7 days ago
  • Burlington, VT
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part-time Customer Relations Specialist

  • Plattsburgh, NY (18 miles from Burlington, VT)
  • 7 days ago
  • Plattsburgh, NY (18 miles from Burlington, VT)
  • 7 days ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...

Part Time Flexible Customer Service Associate

  • Burlington, VT
  • 9 days ago
  • Burlington, VT
  • 9 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...

Customer Service Gate Agent (Part-Time)

  • Burlington, VT
  • 12 days ago
  • Burlington, VT
  • 12 days ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

Customer Service Gate Agent (Full-Time)

  • Burlington, VT
  • 12 days ago
  • Burlington, VT
  • 12 days ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

PT Customer Service Leader

  • Essex, VT (9 miles from Burlington, VT)
  • 13 days ago
  • Essex, VT (9 miles from Burlington, VT)
  • 13 days ago

PT Customer Service Leader Hannaford Supermarkets United States, Vermont, Essex Junction Jun 13, 2025 Address: USA-VT-Essex Junction-21A Essex Way Store Code: Store 08353 Front End (5151737)...

Customer Service Specialist

  • Plattsburgh, NY (18 miles from Burlington, VT)
  • 14 days ago
  • Plattsburgh, NY (18 miles from Burlington, VT)
  • 14 days ago

Reporting to NA Customer Service Supervisor, the Customer Service Specialist handles any incoming calls and or inquiries related to non-installed applications of Schluter products. The Customer...

Customer Service Rep(03101) - 485 Colchester Avenue

  • Burlington, VT
  • 16 days ago
  • Burlington, VT
  • 16 days ago

Company Description Job Description Customer Service Representative Are you ready to be part of the action?...

Demographic Data for Burlington, VT

Moving to Burlington, VT? Find some basic demographic data about Burlington, VT below.


Local
National
44,835
1,485
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Burlington, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Burlington, VT offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Burlington, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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