Customer Service Representative Jobs in West Valley City, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 3 hours ago
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 3 hours ago
$22.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative - FT
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 23 days ago
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 23 days ago
$22.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Lehi, UT (18 miles from West Valley City, UT)
- 13 hours ago
- Lehi, UT (18 miles from West Valley City, UT)
- 13 hours ago
About Reputation Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that...
Part Time AM Member Service Representative (Teller) - Bilingual (Spanish/English) Required
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 13 hours ago
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 13 hours ago
Please reference the schedule and minimum qualifications listed below before applying. If you need assistance with filling out our application form or during any phase of the application,...
Customer Relations Representative
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 13 hours ago
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 13 hours ago
We are a globally diverse and multicultural organization with ~8,000 colleagues operating out of 40+ countries, earning about 3 billion EUR in 2023. In addition to a competitive salary and...
- South Jordan, UT (6 miles from West Valley City, UT)
- 13 hours ago
- South Jordan, UT (6 miles from West Valley City, UT)
- 13 hours ago
Customer Support Rep - $22/hr South Jordan, UT Preference for 1 of the following criteria: College Degree Previous contact center experience Position Description Client Support Service...
- South Jordan, UT (6 miles from West Valley City, UT)
- 13 hours ago
- South Jordan, UT (6 miles from West Valley City, UT)
- 13 hours ago
6 months We are seeking Client Support Service Professionals to manage incoming phone inquiries related to Brokerage accounts. You will provide accurate, efficient, and high-quality support across...
Customer Service Associate - Temporary
- Lehi, UT (18 miles from West Valley City, UT)
- 13 hours ago
- Lehi, UT (18 miles from West Valley City, UT)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Part-Time Customer Service Support Specialist
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 16 hours ago
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 16 hours ago
Overview IST Management is a rapidly growing business process outsourcing (BPO) company specializing in providing solutions for the management of digital and physical information through...
Customer Service Representative - Patient Registration II
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 21 hours ago
- Salt Lake City, UT (1 mile from West Valley City, UT)
- 21 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Rep (7519) - 2129 E 9400 South
- Cottonwood Heights, UT (16 miles from West Valley City, UT)
- 21 hours ago
- Cottonwood Heights, UT (16 miles from West Valley City, UT)
- 21 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(07598) - City Center, Eagle Mountain
- Eagle Mountain, UT (18 miles from West Valley City, UT)
- 22 hours ago
- Eagle Mountain, UT (18 miles from West Valley City, UT)
- 22 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Representatives
- South Jordan, UT (6 miles from West Valley City, UT)
- 1 day ago
- South Jordan, UT (6 miles from West Valley City, UT)
- 1 day ago
a Customer Service Representatives, you will:The employee will be responsible for FINRA Registrations and Entitlement support....
Part-time Member Service Representative (English/Spanish Preferred)
- Murray, UT (6 miles from West Valley City, UT)
- 2 days ago
- Murray, UT (6 miles from West Valley City, UT)
- 2 days ago
Description There's a reason we've won so many awards for being one of the best companies to work for! We invite you to apply to join our family, and here's what's in it for you: 12 paid holidays...
Customer Service Team Member- $11/hr
- Slc, UT (9 miles from West Valley City, UT)
- 2 days ago
- Slc, UT (9 miles from West Valley City, UT)
- 2 days ago
Store - SLC-LAYTON, UT Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for West Valley City, UT
Moving to West Valley City, UT? Find some basic demographic data about West Valley City, UT below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in West Valley City, UT
Highest Education Level
Customer Service Representatives in West Valley City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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