Customer Service Representative Jobs in American Fork, UT
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Provo, UT (13 miles from American Fork, UT)
- 2 days ago
- Multi-Color Corporation
- Provo, UT (13 miles from American Fork, UT)
- 2 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
- South Jordan, UT (13 miles from American Fork, UT)
- moments ago
- South Jordan, UT (13 miles from American Fork, UT)
- moments ago
-Utilize online resources and tools to provide information and resolve issues while following established guidelines for service quality and one-call resolution....
1-866-450-8741 Breeze Airlines Customer Service: Get Live Support Now
- Salt Lake City, UT (19 miles from American Fork, UT)
- 6 hours ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 6 hours ago
Hold for the next available customer service representative. During the wait, the system may provide updates on your expected wait time....
- Sandy, UT (12 miles from American Fork, UT)
- 10 hours ago
- Sandy, UT (12 miles from American Fork, UT)
- 10 hours ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Customer Service Representative - Shift Choice
- Salt Lake City, UT (19 miles from American Fork, UT)
- 22 hours ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 22 hours ago
$17.75/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative (CSR)
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
Customer Service Representative (CSR) MSI - 2.9 Salt Lake City, UT Job Details Full-time $20 - $24 an hour 18 hours ago Benefits Disability insurance Health insurance Dental insurance Tuition reimbursement...
Sr. Surety Client Service Specialist
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
The Senior Surety Client Manager supports Producers and Account Executives in all prospecting and account management initiatives related to surety and insurance client's accounts with surety needs...
Representative, Customer Service - Insurance Verification
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
. + Coordinates with a variety of internal stakeholders, including Planners and externally-facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
Representative II, Customer Service Ops
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 1 day ago
What Customer Operations Support contributes to Cardinal Health** Responsible for providing services to customers by acting as a liaison in problem-solving, research and order problem/dispute...
Retail Customer Service Associate
- Holladay, UT (17 miles from American Fork, UT)
- 2 days ago
- Holladay, UT (17 miles from American Fork, UT)
- 2 days ago
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions....
Customer Services Representative - 2072355
- Draper, UT (6 miles from American Fork, UT)
- 2 days ago
- Draper, UT (6 miles from American Fork, UT)
- 2 days ago
Job#: 2072355****Job Description:** EEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex...
Representative, Customer Service - New Patient Care
- Salt Lake City, UT (19 miles from American Fork, UT)
- 2 days ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 2 days ago
. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
Customer Service Representative - Fashion Place
- Murray, UT (17 miles from American Fork, UT)
- 2 days ago
- Murray, UT (17 miles from American Fork, UT)
- 2 days ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
- Draper, UT (6 miles from American Fork, UT)
- 2 days ago
- Draper, UT (6 miles from American Fork, UT)
- 2 days ago
About Please note this is an onsite role Mon-Fri at our Draper, Utah office. NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our...
- South Jordan, UT (13 miles from American Fork, UT)
- 2 days ago
- South Jordan, UT (13 miles from American Fork, UT)
- 2 days ago
Description About Us: At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting...
Demographic Data for American Fork, UT
Moving to American Fork, UT? Find some basic demographic data about American Fork, UT below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in American Fork, UT
Highest Education Level
Customer Service Representatives in American Fork, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Problem Resolution
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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