Customer Service Representative Jobs in Southlake, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Experienced Bilingual Customer Service Representative
- Grapevine, TX (4 miles from Southlake, TX)
- 10 days ago
- Grapevine, TX (4 miles from Southlake, TX)
- 10 days ago
Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX (18 miles from Southlake, TX)
- 19 days ago
- Addison, TX (18 miles from Southlake, TX)
- 19 days ago
The position will hybrid out of Springfield, IL or Addison, TX or remote. The Domain Managing Architect Digital, Distribution and Customer Service will leverage Architectural discipline,...
Amazon Locker+ Customer Service Associate
- Richardson, TX (23 miles from Southlake, TX)
- 9 hours ago
- Richardson, TX (23 miles from Southlake, TX)
- 9 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Insurance Sales Representative - Customer Service
- Fort Worth, TX (18 miles from Southlake, TX)
- 16 hours ago
- Fort Worth, TX (18 miles from Southlake, TX)
- 16 hours ago
Insurance Sales Representative - Customer Service Freeway Insurance Services America, LLC - 3.2 Fort Worth, TX Job Details Full-time $12 - $18 an hour 14 hours ago Benefits Paid training Health...
Customer Service and Sale Support
- Farmers Branch, TX (14 miles from Southlake, TX)
- 17 hours ago
- Farmers Branch, TX (14 miles from Southlake, TX)
- 17 hours ago
Customer Service and Sales Support Specialist Located: Farmers Branch Pay rate between $18-$20 per hour Monday -Friday from 8:30am - 5pm. Responsibilities: Support the assigned sales...
- Addison, TX (18 miles from Southlake, TX)
- 17 hours ago
- Addison, TX (18 miles from Southlake, TX)
- 17 hours ago
Req ID: 75874 Location: Dallas -DAL Areas of Interest: Wealth Management Operations Pay Transparency Salary Range: Not Available Application Deadline: 07/31/2025 BOK Financial Corporation Group...
Customer Service Fundamentals Career Training Opportunity
- Dallas, TX (23 miles from Southlake, TX)
- 19 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 19 hours ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
- Arlington, TX (22 miles from Southlake, TX)
- 20 hours ago
- Arlington, TX (22 miles from Southlake, TX)
- 20 hours ago
Position Summary: Based in Arlington, TX, the Customer Service Representative will perform essential job functions associated with heat treatment under the direction of the General Manager to meet customer...
Job Description: Likewize is searching for Corporate Care Agents - Customer Service to join our team at our global headquarters in Southlake, Texas. In this role, you will assist customers by...
Remote Member Service Representative - Part Time
- Dallas, TX (23 miles from Southlake, TX)
- 20 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 20 hours ago
The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Remote WorkIntake Customer Service Advocate
- Dallas, TX (23 miles from Southlake, TX)
- 20 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 20 hours ago
Job Requisition ID: 91837 Location Designation: Fully Remote Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work...
- Grand Prairie, TX (15 miles from Southlake, TX)
- 21 hours ago
- Grand Prairie, TX (15 miles from Southlake, TX)
- 21 hours ago
Apply Description Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries...
Customer Service Associate - Morning Shift
- Denton, TX (18 miles from Southlake, TX)
- 21 hours ago
- Denton, TX (18 miles from Southlake, TX)
- 21 hours ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Member Service Representative (Remote Call Center)
- North Richland Hills, TX (12 miles from Southlake, TX)
- 23 hours ago
- North Richland Hills, TX (12 miles from Southlake, TX)
- 23 hours ago
TEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in the world! Position: Member Service Representative Location: North Richland Hills, TX...
- Grand Prairie, TX (15 miles from Southlake, TX)
- 1 day ago
- Grand Prairie, TX (15 miles from Southlake, TX)
- 1 day ago
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative....
Demographic Data for Southlake, TX
Moving to Southlake, TX? Find some basic demographic data about Southlake, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Southlake, TX
Highest Education Level
Customer Service Representatives in Southlake, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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