Customer Service Representative Jobs in San Antonio, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property...
Customer Service Representative (Loan Consultant II)
- Live Oak, TX (11 miles from San Antonio, TX)
- 3 hours ago
- Live Oak, TX (11 miles from San Antonio, TX)
- 3 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Representative (Mon-Fri) Contract To Hire
- San Antonio, TX
- 12 hours ago
- San Antonio, TX
- 12 hours ago
We're seeking a detail-oriented Customer Service Representative to join our growing team in San Antonio....
Associate Customer Service Representative - Credit Cards - Bilingual (Spanish/English) Required
- San Antonio, TX
- 14 hours ago
- San Antonio, TX
- 14 hours ago
About this role: Wells Fargo is seeking an Associate Customer Service Representative (Bilingual - Spanish/English required) in Consumer Lending....
Customer Service Representative (Bilingual)
- Balcones Heights, TX
- 20 hours ago
- Balcones Heights, TX
- 20 hours ago
Overview As a Bilingual Customer Service Representative for Titlemax, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships...
Customer Service Spanish Bilingual or Portuguese - 10 Openings
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Customer Service Representative The pay rate is 17.00 an hour Monday thru Friday: 9:30 am to 6:00 pm/8:30 am to 5:00 pm Saturday for a rotating Saturday- 8:00 am to 5:00 pm The job location is in San...
Creekside Branch Member Service Representative - Part Time
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Job Description and Requirements The RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the Creekside branch location starting at $20.00/hour! Bilingual in...
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
Service Representative to resolution Assist with overflow calls from the Customer Service Representative queue Real time monitoring of truck and trailer alerts. 15% Refrigerated trailer health alerts...
San Antonio 15 Service - Customer Service Assistant - Part-Time
- Universal City, TX (15 miles from San Antonio, TX)
- 1 day ago
- Universal City, TX (15 miles from San Antonio, TX)
- 1 day ago
Responsibilities Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Schertz Branch Member Service Representative - Full Time
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Job Description and Requirements The RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Schertz branch location starting at $20.00/hour! Bilingual in...
Commercial Lines Customer Service Representative
- San Antonio, TX (9 miles from San Antonio, TX)
- 1 day ago
- San Antonio, TX (9 miles from San Antonio, TX)
- 1 day ago
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Remote WorkVacation Customer Service Rep Remote No Experience Needed!
- San Antonio, TX
- 2 days ago
- San Antonio, TX
- 2 days ago
Looking for a remote customer service job youll love? No experience needed well train you at Monster Reservations Group! Help guests finalize prepaid vacation packages answer questions, collect...
Remote WorkGold Canyon Branch Member Service Representative - Full Time
- San Antonio, TX
- 2 days ago
- San Antonio, TX
- 2 days ago
Job Description and Requirements The RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Gold Canyon branch location starting at $20.00/hour! Bilingual...
Service Representative to resolution Assist with overflow calls from the Customer Service Representative queue Real time monitoring of truck and trailer alerts. 15% Refrigerated trailer health alerts...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in San Antonio, TX
Highest Education Level
Customer Service Representatives in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »