Customer Service Representative Jobs in Richardson, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Experienced Bilingual Customer Service Representative
- Grapevine, TX (19 miles from Richardson, TX)
- 7 days ago
- Grapevine, TX (19 miles from Richardson, TX)
- 7 days ago
Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...
Domain Managing Architect-Digital, Distribution and Customer Service
- Addison, TX (5 miles from Richardson, TX)
- 17 days ago
- Addison, TX (5 miles from Richardson, TX)
- 17 days ago
The position will hybrid out of Springfield, IL or Addison, TX or remote. The Domain Managing Architect Digital, Distribution and Customer Service will leverage Architectural discipline,...
Customer Account Representative
- Plano, TX (6 miles from Richardson, TX)
- moments ago
- Plano, TX (6 miles from Richardson, TX)
- moments ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate - Lunch/Afternoon Shift
- Frisco, TX (16 miles from Richardson, TX)
- 1 hour ago
- Frisco, TX (16 miles from Richardson, TX)
- 1 hour ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Associate Job McKinney, TX
- McKinney, TX (16 miles from Richardson, TX)
- 3 hours ago
- McKinney, TX (16 miles from Richardson, TX)
- 3 hours ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1590 S...
PT Customer Service Specialist
- Murphy, TX (7 miles from Richardson, TX)
- 3 hours ago
- Murphy, TX (7 miles from Richardson, TX)
- 3 hours ago
The City of Murphy redefines the local government experience for its employees, citizens, and businesses; disrupting the perception of what municipal government is. We do this under the banner of...
Customer Care Specialist II - Regulatory Response
- Dallas, TX (12 miles from Richardson, TX)
- 8 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 8 hours ago
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are...
Customer Service Rep(06932) - 3829 W. Spring Creek Pkwy., Suite #106A
- Plano, TX (6 miles from Richardson, TX)
- 9 hours ago
- Plano, TX (6 miles from Richardson, TX)
- 9 hours ago
Customer Service Rep(06932) - 3829 W. Spring Creek Pkwy., Suite #106A Domino's Franchise - 3.4 Plano, TX Job Details Full-time Estimated: $18.6K - $23.1K a year 19 hours ago Qualifications Math...
Eyewear Customer Service/Sales Advisor
- Prosper, TX (20 miles from Richardson, TX)
- 11 hours ago
- Prosper, TX (20 miles from Richardson, TX)
- 11 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Plano 01 Grocery - Customer Service Rep - Part-Time
- Plano, TX (6 miles from Richardson, TX)
- 11 hours ago
- Plano, TX (6 miles from Richardson, TX)
- 11 hours ago
As a Customer Service Representative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customer service....
Senior Customer Advocate - Brokerage
- Dallas, TX (12 miles from Richardson, TX)
- 11 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 11 hours ago
Senior Customer Advocate - Brokerage The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver phone-based, world-class customer service. This job...
Hours of Work : TBA Days Of Week : TBA Work Shift : Job Description : Your Job: In this role, the Customer Service Liaison will be responsible for providing exceptional customer service to all...
- Dallas, TX (12 miles from Richardson, TX)
- 12 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 12 hours ago
Join our Field Team and help shape the future of retail-where innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate will...
Customer Service Associate - Dinner/Close Shift
- Mesquite, TX (15 miles from Richardson, TX)
- 12 hours ago
- Mesquite, TX (15 miles from Richardson, TX)
- 12 hours ago
Starting hiring pay at: $12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Associate Job
- McKinney, TX (16 miles from Richardson, TX)
- 12 hours ago
- McKinney, TX (16 miles from Richardson, TX)
- 12 hours ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1590...
Demographic Data for Richardson, TX
Moving to Richardson, TX? Find some basic demographic data about Richardson, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Richardson, TX
Highest Education Level
Customer Service Representatives in Richardson, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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