Customer Service Representative Jobs in Richardson, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Senior Customer Advocate - Brokerage
- Frisco, TX (16 miles from Richardson, TX)
- 6 hours ago
- Frisco, TX (16 miles from Richardson, TX)
- 6 hours ago
SENIOR CUSTOMER ADVOCATE - BROKERAGE Type: Full Time Location(s): Frisco, TX 75034, United States Salary: Base Pay Range: $26.54/Hr - $35.10/Hr Job Posting End Date: 2025-08-22-07:00 Job ID:...
Daytime Customer Service Greeter - DFW Airport
- DFW Airport, TX (18 miles from Richardson, TX)
- 6 hours ago
- DFW Airport, TX (18 miles from Richardson, TX)
- 6 hours ago
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Greeter at the Dallas Fort Worth Airport (DFW). This position offers a starting pay $17 /...
Customer Service Representative - NorthPark Center
- Dallas, TX (12 miles from Richardson, TX)
- 8 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 8 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Associate - Lunch/Afternoon Shift
- Frisco, TX (16 miles from Richardson, TX)
- 8 hours ago
- Frisco, TX (16 miles from Richardson, TX)
- 8 hours ago
Starting hiring pay at: 12 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Retail Customer Service Specialist
- Euless, TX (21 miles from Richardson, TX)
- 10 hours ago
- Euless, TX (21 miles from Richardson, TX)
- 10 hours ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Retail Customer Service Team Member - Temporary
- Irving, TX (16 miles from Richardson, TX)
- 10 hours ago
- Irving, TX (16 miles from Richardson, TX)
- 10 hours ago
Store - WAYNESBORO, VADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Cashier, Customer Service Team Member - Seasonal position
- Irving, TX (16 miles from Richardson, TX)
- 10 hours ago
- Irving, TX (16 miles from Richardson, TX)
- 10 hours ago
Store - DC-CHEVY CHASE, DCDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Associate - Temporary
- Rowlett, TX (11 miles from Richardson, TX)
- 11 hours ago
- Rowlett, TX (11 miles from Richardson, TX)
- 11 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Southlake, TX (23 miles from Richardson, TX)
- 12 hours ago
- Southlake, TX (23 miles from Richardson, TX)
- 12 hours ago
Apply Job Type Full-time Description JOB SUMMARY The Customer Care Representative is a frontline position in our organization and one that deals directly with our customer base daily. This role...
Customer Experience Representative - McKinney
- McKinney, TX (16 miles from Richardson, TX)
- 12 hours ago
- McKinney, TX (16 miles from Richardson, TX)
- 12 hours ago
Are you someone who thrives on patience, loves connecting with others, and genuinely enjoys making customers' days better? Carpet Tech, a local floor cleaning and restoration company, is on the...
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Part-Time Customer Service FIS Agent
- DFW Airport, TX (18 miles from Richardson, TX)
- 12 hours ago
- DFW Airport, TX (18 miles from Richardson, TX)
- 12 hours ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
- McKinney, TX (16 miles from Richardson, TX)
- 13 hours ago
- McKinney, TX (16 miles from Richardson, TX)
- 13 hours ago
WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than just a job; it's a chance to make a meaningful impact in the lives of others. Proudly recognized on the Top...
- Dallas, TX (12 miles from Richardson, TX)
- 16 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 16 hours ago
Company Description FSR is a leading provider of premier talent for credit unions (Direct -Hire) specifically recruiting for the credit union industry. Our experienced placement professionals have...
Customer Care Specialist 1 Bilingual
- Corinth, TX (24 miles from Richardson, TX)
- 23 hours ago
- Corinth, TX (24 miles from Richardson, TX)
- 23 hours ago
The Customer Care Specialist 1 Bilingual provides excellent service to our Members and Customers via phone and in person. They engage in a friendly and professional manner while actively listening...
Demographic Data for Richardson, TX
Moving to Richardson, TX? Find some basic demographic data about Richardson, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Richardson, TX
Highest Education Level
Customer Service Representatives in Richardson, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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