Customer Service Representative Jobs in Richardson, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Branch Associate - Automotive Finishes
- Dallas, TX (12 miles from Richardson, TX)
- 5 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 5 days ago
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...
Customer Service Representative
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkCustomer Service Representative
- Dallas, TX (12 miles from Richardson, TX)
- 7 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 7 days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...
- Dallas, TX (12 miles from Richardson, TX)
- 7 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 7 days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, On-site Interview POSITION OVERVIEW: MCI is a leading Business Process Outsourcing (BPO)...
Customer Service Agent (Mid-Shift)
- Dallas, TX (12 miles from Richardson, TX)
- 7 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 7 days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
Customer Service Agent (Weekend)
- Dallas, TX (12 miles from Richardson, TX)
- 7 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 7 days ago
LOCATION: Dallas, TX JOB TYPE: Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
Full-Time Customer Service Representative
- Dallas, TX (12 miles from Richardson, TX)
- 30+ days ago
- Dallas, TX (12 miles from Richardson, TX)
- 30+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Representative (Hiring Immediately)
- Dallas, TX (12 miles from Richardson, TX)
- 45+ days ago
- Dallas, TX (12 miles from Richardson, TX)
- 45+ days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...
Customer Service Openings Hiring Immediately
- Dallas, TX (12 miles from Richardson, TX)
- 45+ days ago
- Dallas, TX (12 miles from Richardson, TX)
- 45+ days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...
Customer Service Representative (Nights)
- Dallas, TX (12 miles from Richardson, TX)
- 45+ days ago
- Dallas, TX (12 miles from Richardson, TX)
- 45+ days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance,...
- Dallas, TX (12 miles from Richardson, TX)
- 45+ days ago
- Dallas, TX (12 miles from Richardson, TX)
- 45+ days ago
LOCATION: Dallas, TX JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
Customer Care Specialist II - Regulatory Response
- Irving, TX (16 miles from Richardson, TX)
- moments ago
- Irving, TX (16 miles from Richardson, TX)
- moments ago
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are...
0000005014.Customer Service Rep I.Tax Ac Tpr Ccc
- Dallas, TX (12 miles from Richardson, TX)
- 1 hour ago
- Dallas, TX (12 miles from Richardson, TX)
- 1 hour ago
Provides information and instructions, while referring the more complex inquiries to the Customer Service Representative II Prepares and mails various forms, written instructions or information literature...
- Allen, TX (10 miles from Richardson, TX)
- 1 hour ago
- Allen, TX (10 miles from Richardson, TX)
- 1 hour ago
The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent...
Customer Service - Self Storage Manager
- Garland, TX (7 miles from Richardson, TX)
- 8 hours ago
- Garland, TX (7 miles from Richardson, TX)
- 8 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Demographic Data for Richardson, TX
Moving to Richardson, TX? Find some basic demographic data about Richardson, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Richardson, TX
Highest Education Level
Customer Service Representatives in Richardson, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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