Customer Service Representative Jobs in Mckinney, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Garland, TX (17 miles from Mckinney, TX)
- 3 hours ago
- Garland, TX (17 miles from Mckinney, TX)
- 3 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative - TEMP
- Garland, TX (17 miles from Mckinney, TX)
- 10 hours ago
- Garland, TX (17 miles from Mckinney, TX)
- 10 hours ago
Summary Responsible for overseeing the daily operations of the Transfer Station Sanitation team, with a focus on waste management support for both commercial and residential customers. Duties...
Brand Engagement Center (BEC), Customer Relations Representative
- Plano, TX (11 miles from Mckinney, TX)
- 10 hours ago
- Plano, TX (11 miles from Mckinney, TX)
- 10 hours ago
Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the worlds most admired brands, Toyota is...
- Royse City, TX (23 miles from Mckinney, TX)
- 1 day ago
- Royse City, TX (23 miles from Mckinney, TX)
- 1 day ago
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that...
Remote Customer Service Reps Needed
- Richardson, TX (16 miles from Mckinney, TX)
- 1 day ago
- Richardson, TX (16 miles from Mckinney, TX)
- 1 day ago
Why you should apply to be one of our Customer Services Representatives : Weekly Pay! Pay Rate $17hr....
Remote WorkRemote Customer Service Reps Needed
- Richardson, TX (16 miles from Mckinney, TX)
- 1 day ago
- Richardson, TX (16 miles from Mckinney, TX)
- 1 day ago
Why you should apply to be one of our Customer Services Representatives : Weekly Pay! Pay Rate $17hr....
Remote WorkGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Plano, TX (11 miles from Mckinney, TX)
- 1 day ago
- Plano, TX (11 miles from Mckinney, TX)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Rep(09252) - 3600 Communications Parkway, Suite 635
- Plano, TX (11 miles from Mckinney, TX)
- 1 day ago
- Plano, TX (11 miles from Mckinney, TX)
- 1 day ago
Company Description Job Description ABOUT THE JOB Must be at least 16 years of age, have excellent communications skills, some computer experience helpful, good math skills, enjoy interacting with...
Customer Service Rep(09360) - 385 N henry Hynds Expressway
- Van Alstyne, TX (17 miles from Mckinney, TX)
- 1 day ago
- Van Alstyne, TX (17 miles from Mckinney, TX)
- 1 day ago
Company Description Job Description The following description applies to all hourly store Team Members. If you have any questions or wish to review more detailed information, please contact the...
Retail Customer Service Associate
- Richardson, TX (16 miles from Mckinney, TX)
- 1 day ago
- Richardson, TX (16 miles from Mckinney, TX)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- McKinney, TX
- 2 days ago
- McKinney, TX
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Client Service Representative, DVSC - Frisco
- Frisco, TX (14 miles from Mckinney, TX)
- 2 days ago
- Frisco, TX (14 miles from Mckinney, TX)
- 2 days ago
Client Service Representative Are you looking to be a part of an amazing team of people who get to help provide state-of-the-art healthcare to our companion animals? Dallas Veterinary Surgical...
Customer Service Agent - Bilingual
- Richardson, TX (16 miles from Mckinney, TX)
- 2 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 2 days ago
Description For over two decades, Allied Universal Electronic Monitoring has been committed to keeping our clients, partners and the people who trust in them on safe ground. Our innovative...
- McKinney, TX
- 2 days ago
- McKinney, TX
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Richardson, TX (16 miles from Mckinney, TX)
- 3 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 3 days ago
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding,...
Demographic Data for Mckinney, TX
Moving to Mckinney, TX? Find some basic demographic data about Mckinney, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mckinney, TX
Highest Education Level
Customer Service Representatives in Mckinney, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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